Santa Maria Nissan Mazda

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
3 lifetime reviews.
  • 1.0 out of 5
    December 5, 2020

    Service department has trouble diagnosing their own vehicles, makes promises they never intend to keep, and holds on to your vehicle for days. You have... to do all the follow up on your own if you ever want to see your vehicle back. Vehicles are also lacking in quality.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Eric M, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

  • 5.0 out of 5
    January 1, 2020

    It?s was a wonderful experience dealing with Santa Maria Nissan. Jacob my salesperson was the bomb !!! Very helpful and considerate to my needs. Thank... you so much for helping me get into my new truck !!! Love it !!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Susan Piacentini, thank you for your kind review; we are happy to pass along your comments to the team here at Santa Maria Nissan!

  • 1.0 out of 5
    October 3, 2019

    Really bad experience trying to trade in the car I bought from them. They provide offer even lower than auction price after sell you the car for above... market value 6 months earlier. Horrible don't go there to waste your money and time.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jay, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please ...reach out to us at (805) 925-0077 to speak to our manager directly.Please give me a call at my personal number (805)720 2657 thank ypu