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Reviews

Average Ratings

4.0
42 lifetime reviews. Includes reviews of Jimmy Gray Chevrolet from DealerRater.com
  • Best dealership ever , buying and servicing

    The help I got is really hard to find these days, I will continue to do my car shopping and car services at Jimmy Gray ... If I could give the guy...

    Dealer Response

    We truly appreciate you sharing your experience here with us at Jimmy Gray. We truly appreciate you allowing our team the opportunity to not only...


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    The help I got is really hard to find these days, I will continue to do my car shopping and car services at Jimmy Gray ... If I could give the guys that worked on my car 10 stars I would , very one there was very kind , friendly and concerned with my issue .. The best service department ever..

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We truly appreciate you sharing your experience here with us at Jimmy Gray. We truly appreciate you allowing our team the opportunity to not only earn your business but most importantly your trust. We look forward to serving as your dealer of choice. Please do not hesitate to contact us should you need anything at all. Sincerely, April Hensley Business Director


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  • Dont go here for a simple oil change

    I went there to get the oil changed in my Tahoe. First I was told it would be a 2 hr wait(which is ridiculous) so I decided I would get the oil an...


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    I went there to get the oil changed in my Tahoe. First I was told it would be a 2 hr wait(which is ridiculous) so I decided I would get the oil and do it myself. Then when I went to the parts dept to buy the oil and filter, I was told they were out and I would have to 'bring a jug' back and they would fill it for me. Are you kidding??? A large Chevrolet dealership, out of stock on the most common oil for a Chevy on the planet?? Obviously rank amateur running the service and parts departments. Go to All Star in Olive Branch, I was in and out in 30 mins.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Another Satisfied Customer

    Grant Boyland was wonderful. He got my information and I did not have to wait a long time and he gave me choices. I would recommend Jimmy Gray C...


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    Grant Boyland was wonderful. He got my information and I did not have to wait a long time and he gave me choices. I would recommend Jimmy Gray Chevrolet to anyone who wants to purchase a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Dealership in the Mid-South

    I have always received outstanding Customer Service at Jimmy Gray Chevrolet. I have purchased my last 3 vehicles from Jimmy Gray and have enjoyed ...


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    I have always received outstanding Customer Service at Jimmy Gray Chevrolet. I have purchased my last 3 vehicles from Jimmy Gray and have enjoyed the purchasing process each and every time. My Salesman, William Mullen, Jr. made my most recent purchase one of the easiest, smoothest, and quickest purchase of a new vehicle yet. Jimmy Gray Chevrolet is 100% the best Chevy Dealership in the Mid-South.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jimmy Grey Chevrolet

    Completely Satisfied! Excellent sales and very friendly.


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    Completely Satisfied! Excellent sales and very friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service

    Every time we go here we receive excellent service. We recommend this dealership to everyone. Several friends and associates purchased vehicles fr...


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    Every time we go here we receive excellent service. We recommend this dealership to everyone. Several friends and associates purchased vehicles from this dealership and shared that they had a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrific Service!

    My experience was great! The staff was very helpful and completed everything in a timely fashion. The atmosphere is superb! I think the team is a ...

    Dealer Response

    We are so happy to have received this excellent rating from you, Yalanda! We appreciate you taking the time to leave us this wonderful 5-star revi...


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    My experience was great! The staff was very helpful and completed everything in a timely fashion. The atmosphere is superb! I think the team is a great one. I do not have any complaints!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so happy to have received this excellent rating from you, Yalanda! We appreciate you taking the time to leave us this wonderful 5-star review, as well as for choosing Jimmy Gray Chevy to help you with your automotive needs. We are already looking forward to your next visit and hope to see you again soon! Sincerely, Macy Tiner | Customer Relations


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  • Sold the car I was buying

    They sold the car I was going to buy. April H the manager sold me a car over the phone before noon. By 4:00 it was sold. I called her at 4 to see ...

    Dealer Response

    Chris, I am sorry to hear you did not have a pleasant experience with us. It would mean a lot to our dealership if you gave me an opportunity to d...


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    They sold the car I was going to buy. April H the manager sold me a car over the phone before noon. By 4:00 it was sold. I called her at 4 to see if we could do the financing over the phone. She says she thinks she sold it, and in fact she did. I was on my way from Cordova and had to sit in 240 traffic during rush hour, which would have been worth it if I was able to get the car. She never called me and said it was sold.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Chris, I am sorry to hear you did not have a pleasant experience with us. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you contacted me to help me understand the situation. Sincerely, Macy Tiner | Customer Relations


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  • Great salesman James C

    I came in for an oil change on my car and everyone can courteous whom I came in contact with. I was allowed to leave my car with the dealership so...

    Dealer Response

    Felicia, we want to thank you for taking the time to share your recent experience with us. Please be sure to let us know if there is anything else...


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    I came in for an oil change on my car and everyone can courteous whom I came in contact with. I was allowed to leave my car with the dealership so I could go eat breakfast. I received a telephone call to inform me when my care was ready for pick up.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Felicia, we want to thank you for taking the time to share your recent experience with us. Please be sure to let us know if there is anything else we can do to be of help to you. Thank you again for choosing our dealership to help you and we look forward to seeing you again down the road. Sincerely, Macy Tiner | Customer Relations


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  • BEST SERVICE DEPT. IN THE SOUTH !

    The Jimmy Gray service dept. IS THE BEST! Doug and his crew really know how to take care of customers, the sales dept. should take lessons!

    Dealer Response

    Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again i...


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    The Jimmy Gray service dept. IS THE BEST! Doug and his crew really know how to take care of customers, the sales dept. should take lessons!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.


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