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Jacky Jones Ford Of Hayesville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
Visit Jacky Jones Ford Of Hayesville
Sales hours: 8:00am to 6:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:30pm 8:00am–5:00pm
Tuesday 8:00am–6:30pm 8:00am–5:00pm
Wednesday 8:00am–6:30pm 8:00am–5:00pm
Thursday 8:00am–6:30pm 8:00am–5:00pm
Friday 8:00am–6:30pm 8:00am–5:00pm
Saturday 8:00am–4:30pm Closed
Sunday Closed Closed
New (866) 411-7575 (866) 411-7575
Used (866) 411-5099 (866) 411-5099
Service (866) 412-1627 (866) 412-1627

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacky Jones Ford Of Hayesville from DealerRater.

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Great sales and service.

Great sales and service. Thank you to sales (Jesse Rich) for another great vehicle. More to follow!!!! Go check out the vehicles on the lot and website at Jacky Jones Ford in Hayesville. Will not regret…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We would like to thank the entire staff at Jacky Jones

We would like to thank the entire staff at Jacky Jones Ford of Hayesville. The entire experience was great, and professional. We flew from Ohio to pick up our new/used truck. Mike our driver that picked us up at the airport was great and courteous. Once at the dealership we meet our sales rep Jesse who showed us our new/used vehicle. Very professional to say the least. The vehicle was very clean inside and out. Took it for a test drive, came back and finished up the paperwork. Then we met the sales manager to ask if there were anything they could do better. But, honestly I would say not much...it was a truly great experience and well worth the distance of travel. We did have an issue with the radio and notified Jesse what was going on the next day after we got home. He replied within a very short time that they were making it right. What a great group of people. I would rather drive 6.5 hours to purchase a vehicle from Jacky Jones Ford than to deal with someone local. I have never experienced such professionalism with any other dealership. You guys have truly raised the bar. We will see you again when we are ready to buy another vehicle. Thank you, Rob and Missy McCollough

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a 2025 Mustang and this was a

I recently purchased a 2025 Mustang and this was a wonderful experience, due to the great staff. I will flat out say that my review is for sure 5 stars and it is now who I will recommend to anyone needing to do business with the best of the best. I will just say... I have owned many vehicles and the Jacky Jones Team was amazing!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased a 2021 Lincoln Nautilus from Jacky Jones

Just purchased a 2021 Lincoln Nautilus from Jacky Jones Hayesville. Bryan, Andy and Chris were so easy to work with. High Recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jacky Jones and crew were very professional, fast and no

Jacky Jones and crew were very professional, fast and no haggle dealers to work with. Casey Tatum went above and beyond our expectations. As easy as buying a car from an online source. Met all requests made. Highly recommend. Will buy again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car was hardly running so I had it towed to JJ Ford

My car was hardly running so I had it towed to JJ Ford Hayesville NC. They called me and said the gas was bad. I told them that I had already drained the tank and put in new gas, they insisted. Then they called me and said it needs a new fuel pump and I told them that it was new, they insisted. They called to say it was fixed and ready. At this point I had $900 into it. I picked up the car and I got about 5 miles and the whole thing started again. By the time I got home it was hardly running, again. They kept trying stuff like a backyard mechanic and charging me through the nose for it and didn't fix anything. I finally figured it out. There is a part called an inertia switch. It cuts off the electric fuel pump in case of a collision or it can be shut off manually. This part controls current to the FUEL PUMP, yet they never even looked at it. It also means that they never checked current at the fuel pump. The switch tested OK but the plug in connection was heavily corroded. I just sprayed it with contact cleaner and voila fixed. BEWARE

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealership!

Thank you John Mirandi! John always finds what we are looking for, him and office staff always gets us the best deals. 6 cars now (business and personal) and we wouldn't go anywhere else.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bad service

Have had issues with the service paid to have cars service and they didn’t check air pressure or fill washer fluid tank and no big deal right this has happened too many times before will not deal with them anymore ps I have purchased 11 cars in the last 14 years from theme

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service

Bought a Shelby GT350 which was half built when Covid shut the plant down. It was a long wait but worth it. It took six months and Jacky Jones honored our original deal which was a great price and included my trade-in which was now six months older. They have serviced my wife's Fords since 2008 and we keep going back, so they must be doing something right.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great decision!

I am so glad that I bought a vehicle form Jacky Jones. Today I had my vehicle serviced at Jacky Jones Ford of Hayesville. They made everything so easy from the purchase to the service. I am a 100% satisfied customer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.