Reviews
Write a reviewHere for a good time, not a long time
Elijah there is a good sales rep. Made my trade in a smooth transaction while getting me settled with my new truck. When you get to the finance department Ms. Loria was the most helpful person ever. She knows her job and is great at helping you get the best deal.
Hi, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
We truly enjoyed our experience with Reed-Lallier...
We truly enjoyed our experience with Reed-Lallier Chervrolet of Fayetteville NC.The staff who attended to us were very friendly, professional and thorough. We would do business with them again with no hesitation. Special thanks to Kimmberly Miller and Micheal Mathis. Sincerely, The Edwards
Sales Professional Alonso
I had a blessed experience with Reed-Lallier and its sales professional Alonso. Alonso made the process smooth and he's very knowledgeable. Reed-Lallier give this professional a raise, some paid leave and hire more like him.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Reed-Lallier Chevrolet! We look forward to your next visit! Take care!
Alonso was my sales professional and professional he is....
Alonso was my sales professional and professional he is. He really made the process smooth. I advise if looking for a new vehicle check out Reed-Lallier and ask for Alonso.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Reed-Lallier Chevrolet! We look forward to your next visit! Take care!
Very disappointed had my truck for a week service...
Very disappointed had my truck for a week service advertiser was a nightmare never wanna go there again repairs was never fixed even after 700 $
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Catherine Robinson, our Service Director would like the opportunity to discuss. Her number is 910-237-3004
After buying a new truck there and trying to get service,...
After buying a new truck there and trying to get service, why when you call the service department on August 23 2021 for a oil change the earliest they can get you in is September 14 2021 that is almost 4 week wait time for a oil change to me that is totally unacceptable and the person o talked to would not help in any way Told them I’ll go to another dealer and she didn’t care That is definitely not a way to run a service department.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact our Customer Experience Manager, Terry Moore at (910) 426-2161 or by cell (910) 885-6641 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Too far from home
On August 1,2021(Sunday) we filled our Diesel truck with gas. We live in Florida. Tim Maynor jumped on our truck first thing Monday morning and got us in/out and we was headed back home.We thought for sure we would be stuck in NC for a few days. But his friendly smile and great service. Had us home the same day. Thanks Tim and Service Dept. The "Black Mistress" is riding smoothier then ever!!!
Hello, Thanks We always want to hear back from our clients and we're glad you had such a positive experience with Tim! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
To start I was a loyal costumer of Reed-Lallier but not...
To start I was a loyal costumer of Reed-Lallier but not anymore since they refuse to work on my Chevrolet Trailblazer. I drove 2 hours from Greensboro NC back home to take my vehicle to get it fixed, the only place I trusted because of being a Chevrolet dealership. I got there, I told them what was going on, they took the truck and the next day I get a call that the battery was low on charge. So i brought them a new battery, while i was on the road with the new battery I get a call that they didn't wanted to touch my truck. I beg the service manager to take a look at my truck, I sign a waiver that if something brakes i was responsible for the damage. Next day passed and I get another call that they did not want to fixed my vehicle. The original problem was that my vehicle did not wanted to crank up. I took the truck back home and it sat on my home for 2 months. I decided to work on it with my brother in law and 3 hrs later my truck had a bad starter. Very bad that a Chevy dealer can fixed a Chevy truck
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Reed-Lallier Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Customer Experience Manager, Terry Moore at (910) 426-2161 or by cell (910) 885-6641 to discuss ways we can better serve you in the future. We hope to hear from you. Take care!
Rummaged car looking for wheel lock key. Created BIG...
Rummaged car looking for wheel lock key. Created BIG problem for me. Need to put things back where they found them, Management Problem. Ask, if you don't know where something is. Dr. Witten.
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help.
Great Dealer!
I drove 2 hours to buy our new 2021 Tahoe. They offered a great deal and the customer service was wonderful.
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.