Worst experience with a dealership ever. We noticed our tire needed to be replaced on Sunday evening (we are driving across country and do not live in... AZ). Couldn't find anyone with tires in stock so we ordered our tires on Monday July 3rd before 9am. Obviously they were closed on the 4th so we were stuck. We were told the tires would be in on Wednesday and they would be put on same day. Had to stay in a hotel for 3 nights just waiting for the tires. We took the car to the dealership before 10am on Wednesday and continue to ask about when the tires would make it. We were informed at 3PM after waiting all day in there waiting room that the tire company was having issues and they should be delivered the next day....so ANOTHER night of hotels since we could do absolutely nothing else. We left the car overnight at the dealership and when we FINALLY got it back completed and paid over $700 (just for the tires..not including our hotel stay and food for the FOUR days we were stuck) I found that my cooler in my car was open and everything inside had melted or gone bad. The car was left at the dealership for less the 12 hours and there was no reason for my stuff to be touched, much less ruined
The car sales manager was called to discuss something and he turned out to be so incredibly rude that I promise not only to NEVER purchase a vehicle from... Winslow Tates but I will never for any reason step foot on their property and will do my best to let everyone I know how terrible they treat customers. You would be better off driving ANYWHERE else in the state then to visit Winslow Tates.