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Crown Dodge of Fayetteville

Rectangle 48
Sales 7:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Crown Dodge of Fayetteville Hours

Sales

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

Crown Dodge RAM of Fayetteville is your 5-Star Dealer. With an exceptional selection of new and pre-owned cars, trucks and SUVs and Unsurpassed Customer Service, our friendly sales team will assist you in finding the the perfect vehicle for you!

...


We are a USAA Certified Dealer
Trust our service department for all of your service, repair and parts needs. We offer a Shuttle Service and Loaner Vehicles. Or relax in our Customer Lounge.
We invite you to visit us at Crown Dodge RAM of Fayetteville and experience our 5-Star Service for yourself!

"DRIVE A LITTLE, SAVE A LOT!!"

Service

Wheel Balance

$49.95

Tire Rotation

$19.95 and up*

Oil, Filter Change

$26.95 and up*

Wheel Alignment (RWD)

$74.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
126 lifetime reviews. Includes reviews of Crown Dodge of Fayetteville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 9, 2018

    Santaigo was the B E S T ! He was nice, respectful, and very helpful. My service was great. No concerns or issues. Thanks so much Santaigo.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 25, 2018

    Steve, in the service dept. , was so professional in handling a recall on my Dodge Ram 2005 truck. He made sure I was satisfied. Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • September 5, 2012

    After a week of getting the runaround from other dealers and rasing price I clearly said I did not want to go over. The Crown Dodge crew honored my price... plus gave me even a better price. Straight to the point.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write a review. We want to personally thank you for your business and let you know it was a joy to work with... you. I am glad you finally found us, we will never give you the run around or inflated pricing. We will always work to give our customers the best deal.

  • 5.0 out of 5
    July 25, 2018

    Joshua foutz in the service center made sure to let me know that at crown Dodge he really cared about my business and the quality of service receiver 5... star service 5 star dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 13, 2018

    One awesome dealer to do business with! Aaron was very professional and hardworking. The dealer here in Goldsboro couldn't even come within $3,000 of... beating Crown's price.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aaron Williamson

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    June 7, 2018

    I???ve been waiting for this truck to become available and crown Dodge had it, staff (Jim McLaurin) very professional and helpful and had all the information... I needed to make my purchase . Easiest purchase I ever had, thank you Crown Dodge Crew

    5.0 out of 5
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    5.0 out of 5
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim McLaurin

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    May 17, 2018

    Bethany was amazing! She listened to our needs and worked with our budget. We highly recommend Crown Dodge of Fayetteville. We will return for future purchases....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bethany Stabler

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    May 11, 2018

    Great help into getting me and my boyfriend a car in our budget , we greatly appreciate all the help! I would definitely recommend this dealership to friends... and family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bethany Stabler

    Sales Advisor

    NOT RATED

  • 1.0 out of 5
    February 26, 2018

    I took my ram 1500 to the dealership for an oil change and a tire rotation. I was notified my truck was finished about two hours later. I was told that... both the tire rotation and oil change were done, so I paid for both. After returning home I inspected my vehicle, just to see what rotation pattern they used to rotate the tires on my truck. After looking, I realized that the tires were, in fact, never rotated. I returned to the dealership, who at this time, confirmed that I paid for a tire rotation that never happened. I was given a “show room” detail as a comp for the money I paid for the tire rotation. The truck bed was not touched during this “detailing” of my truck. I honestly wanted a refund, but I was told that it would be a difficult process. So I opted for the detail which I honestly feel was poorly done. I regularly take my ram to the dealership for oil changes and services. But this experience has made me question if the services I have been paying for have actually been getting done.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Brandon and thank you for taking the time to review your experience with us. It is very unfortunate to learn about your negative service experie...nce, but I appreciate you bringing it to our attention. Our goal is to provide every customer with a professional, thoughtful customer service experience so I am disappointed to learn of your experience with us. I would appreciate the opportunity to learn more about your issue with the hopes of finding the best resolution that best fits your needs. Please contact me at 910-764-2519, so that we can discuss this in further detail. Thank you. Kind regards, Larry Sessoms Asst. Service Director

  • 5.0 out of 5
    January 29, 2018

    My experience was amazing! I had Samantha Lopez as my sales woman. She knew her facts of every car I was interested in and helped make the car buying process... not to terrifying! She went above and beyond to find the cars I was interested in. I would recommend her to anyone and everyone! Thank you Samantha!!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
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