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Reviews

Average Ratings

4.6
Average based on 29 reviews.
  • Great service, No hassel

    After a week of getting the runaround from other dealers and rasing price I clearly said I did not want to go over. The Crown Dodge crew honored m...

    Dealer Response

    Thank you so much for taking the time to write a review. We want to personally thank you for your business and let you know it was a joy to work ...


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    After a week of getting the runaround from other dealers and rasing price I clearly said I did not want to go over. The Crown Dodge crew honored my price plus gave me even a better price. Straight to the point.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write a review. We want to personally thank you for your business and let you know it was a joy to work with you. I am glad you finally found us, we will never give you the run around or inflated pricing. We will always work to give our customers the best deal.


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  • Horrible Service!

    Plain just flat out....Terrible service/customer service and bad attitudes from this dealership every time, it never fails. I wouldn't recommend t...

    Dealer Response

    We apologize for the lack of customer service you received at our dealership. I'd appreciate the opportunity to discuss this matter in hopes of me...


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    Plain just flat out....Terrible service/customer service and bad attitudes from this dealership every time, it never fails. I wouldn't recommend them to anyone and I will travel out of town for any services needed in the future for my vehicle.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We apologize for the lack of customer service you received at our dealership. I'd appreciate the opportunity to discuss this matter in hopes of mending your experience upon your next visit. If you would, please contact me at 910-498-0506. Robert Caulder, Service Manager.


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  • Service

    Had vehicle serviced and quicker than I anticipated, this time.


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    Had vehicle serviced and quicker than I anticipated, this time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • "Great Service"

    My car was to be serviced the following day, well they finished the same day. Shuttle ride was provided with a curtious driver.


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    My car was to be serviced the following day, well they finished the same day. Shuttle ride was provided with a curtious driver.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dodge Truck

    The experience was to have a recall air bags serviced.


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    The experience was to have a recall air bags serviced.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • William G. MacMillan

    I took both of my 2004 Dodge Hemi 1500s in for "Air Bag" recall/replacement on Monday and Tuesday respectively SEP 14th and 15th. As usual I was...


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    I took both of my 2004 Dodge Hemi 1500s in for "Air Bag" recall/replacement on Monday and Tuesday respectively SEP 14th and 15th. As usual I was greeted immediately by Anthony Ratley on Monday and Kevin Sherrill on Tuesday. While it was a very busy morning both days, my trucks were expedited and returned to me very quickly as I was in and out in a short time. Kudos to the mechanics and service advisors for their professional service and GREAT/Positive customer relations as I always receive when I take my trucks in for service!!!!! Job well done Thank you as usual!!! Your Java/coffee machine is an awesome addition for the waiting lounge!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • New Vehicle Purchase

    Purchased a new vehicle. Fastest new car purchase to date. Staff was friendly and did not use any pushy sales techniques to upsell the sale. Would...


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    Purchased a new vehicle. Fastest new car purchase to date. Staff was friendly and did not use any pushy sales techniques to upsell the sale. Would recommend to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    Friendly and professional staff. I was impressed because it was a hassle free experience. The salesman was very helpful and really was focused o...


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    Friendly and professional staff. I was impressed because it was a hassle free experience. The salesman was very helpful and really was focused on meeting specific car taste.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car Service

    My Service Advisor was very professional in the care and service he rendered to me. Being a retire Command Sergeant Major I?m very amazed with pro...


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    My Service Advisor was very professional in the care and service he rendered to me. Being a retire Command Sergeant Major I?m very amazed with professionals such as Kevin Matthew he in fact made me feel right at home and seeing him work and answer question from his other counter parts such as recalls etc., etc. I can absolutely say HOOAH?great service and Super Awesome Service Advisor you all have!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • DODGE AVENGER

    GOOD EXPERIENCE........WILL COME AGAIN.MY TIME TOO LONG WAITING ON THE CAR TO SERVICED.. THE FREE CHOCOLATE WAS GREAT.


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    GOOD EXPERIENCE........WILL COME AGAIN.MY TIME TOO LONG WAITING ON THE CAR TO SERVICED.. THE FREE CHOCOLATE WAS GREAT.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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