Dempsey Dodge Chrysler Jeep RAM

New 888-485-9849 Dealer Website
Used 888-478-2159 Email Dealer
Service 888-453-4514

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.9
27 lifetime reviews.
  • great deals good people here hot coffee

    This is the second time the with & I have bought from Dempsey in the last 5 months our 2013 Jeep JKU & now a 2007 Jeep grand cherokee..working wit...


    Show Full Review

    This is the second time the with & I have bought from Dempsey in the last 5 months our 2013 Jeep JKU & now a 2007 Jeep grand cherokee..working with guts like Larry Ladd ,KC,Shawn is the reason why we'll be back in the future. Oh & theirs always hot coffee

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Win-win Experience

    Was specifically searching for a 2014 Jeep Grand Cherokee. Found Dempsy through cars.com and inquired. Jim was very responsive and helpful even ...


    Show Full Review

    Was specifically searching for a 2014 Jeep Grand Cherokee. Found Dempsy through cars.com and inquired. Jim was very responsive and helpful even as I worked with various other dealers in the Upper Midwest. Ultimately, made the 2.5 hour drive and found everything to be as expected. In and out fast with no surprises. Nice facility, good people, honest value. 5 stars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • satisfaction

    I wrote a review last week and now I must retract it. Jim called me today and was very helpful and so was his manager. Thanks Joel G.


    Show Full Review

    I wrote a review last week and now I must retract it. Jim called me today and was very helpful and so was his manager. Thanks Joel G.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I ask about a 2010 Ford sportrac

    I asked about this 2010 sportrac but I never got a response .


    Show Full Review

    I asked about this 2010 sportrac but I never got a response .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Just bought o used 2015 Jeep from Jim Schumacher

    and I love it! Thanks Jim Schumacher for your expert knowledge! You are the best!


    Show Full Review

    and I love it! Thanks Jim Schumacher for your expert knowledge! You are the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bad Customer Service

    Bought a van and salesman was fine til i drove off lot. I went back to get things fixed that he said i had 30 day warranty. He was very rude and d...


    Show Full Review

    Bought a van and salesman was fine til i drove off lot. I went back to get things fixed that he said i had 30 day warranty. He was very rude and didnt want to talk to me.. He said the warranty was only for drive train. That is not what he told me when I bought it. Will never go back and will make sure I tell people my bad experience. Sonny

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • EASY, PAINLESS, CAR BUYING EXPERIENCE

    Writing this review from the dealership as we speak:) Went in to purchase a 2013 T&C and drove all the way from Perrysburg, Ohio. I brought my two...


    Show Full Review

    Writing this review from the dealership as we speak:) Went in to purchase a 2013 T&C and drove all the way from Perrysburg, Ohio. I brought my two kids with me. We got here a little over 2 hours ago and are about to drive away in our brand new 2016 T&C! The deal was too hard to pass up. I worked with Steve, and this has been the most painless, easy, hassle-free car buying experience I have ever encountered. Steve was great with my two kids-changing the showroom TV to a kids channel and supplying them with coloring books, balloons, and giving us a vehicle to use to take them to lunch. You treat my kids good, you're good in my book! I expected this process to take all day, but looks like I will be making it back home in time for dinner tonight. I just wanted to publicly show Mr. Dempsey how much we appreciated doing business with him today. Thanks again Tom and Steve!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great car buying experience!

    I have been looking for a while to get a new 2016 Dodge Challenger Scat Pack Shaker, and was finally ready to start moving ahead. Now, I am no new...


    Show Full Review

    I have been looking for a while to get a new 2016 Dodge Challenger Scat Pack Shaker, and was finally ready to start moving ahead. Now, I am no new comer to the Dodge world. I have been a Mopar guy from my first car, a 1974 Dodge Challenger 318 automatic; a lovely green car with that horrible vinyl top that was popular at the time! I have driven a Chrysler vehicle almost all my life, had a 1977 New Yorker (what a tank that was!), a Dodge Shadow, a Dodge Spirit, and my current car, a 2001 300M (that now has 206,000 miles on it and still going strong)…like I said, I am a Mopar guy! I also have a 1972 Challenger Rallye in Top Banana Yellow, with a 340, original 4speed and ordered without that lovely vinyl top! :) So I have a great Mopar history, and was ready to move to my next Mopar, which brings me to Dempsey. As luck would have it in the current state of technology, it is much easier for consumers to shop for vehicles, compare prices, options, research vehicles, etc. and being technology savvy when it was time for me to start getting quotes I reached out to every Dodge dealer within an hour’s drive of my house to see what kind of pricing I would get. You would be surprised how many dealers would not even give a quote via email, and would only give one if you came into the dealer. And that was from the ones that did reply, there were several that never did. A bit short sighted. Anyway, I received a quick reply from Ken at Dempsey, and as I dealt with quotes from all over and had questions, Ken was extremely courteous and very quick to reply when I had questions, many times replying within an hour of my question. He went above and beyond to get me information that I was inquiring about, even sending me screen shots of text messages with his regional sales manager to answer questions that he even didn’t have the answer to. Just all around great customer service! As I pared down the quotes your dealership was just a little more that the best quote I got, and I asked Ken if he could match, he said yes he could, so instead of me purchasing my new car from the dealer that is actually right down the street from me, I drove an hour to Dempsey just because of the great customer service I received from Ken. I came in on a Saturday to take a test drive in the Scat Pack car you have there at the dealership, and then ordered my new 2016 Scat Pack Shaker. Ken had all the paperwork set up, and all I had to do was give a check. Quick and easy! I have not ever had an easier, more pleasant car buying experience! Thank you, and thank Ken, for a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Watch them if they run your credit

    I was interested in a vehicle at Dempsey, they pulled my credit and to my surprise they ran it through 5 lenders! My credit is good, no reason to ...

    Dealer Response

    We did everything the customer asked. We first sent his info to 3 lenders to get the best interest rate. This was still not good enough so we were...


    Show Full Review

    I was interested in a vehicle at Dempsey, they pulled my credit and to my surprise they ran it through 5 lenders! My credit is good, no reason to have 5 hits on my credit for 1 inquiry. I did not buy the vehicle, but was going to return to them last week to purchase until I discovered this. Will never go back. No excuse for this.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We did everything the customer asked. We first sent his info to 3 lenders to get the best interest rate. This was still not good enough so we were requested to get it lower. We then submitted it to two more banks. This time we got the lowest rate. He then wanted to think about it after we allowed him to drive the truck 200 miles back to Wisconsin while he thought about it, just to say no the following Monday. Then 1 week later he says he wanted the truck again, but we sold it in the interim. Now we have this comment.... Please feel free to call us anytime and ask for the owner to further discuss.


    Hide Full Review
  • 2015 wrangler unlimited purchase, Ken Hausser

    After searching and sending build requests to a handful of dealerships, Dempsey came back with the best price. Ken Hausser was helpful and prompt ...

    Dealer Response

    Thank you, Jen!!! Let me know if you ever need assistance.


    Show Full Review

    After searching and sending build requests to a handful of dealerships, Dempsey came back with the best price. Ken Hausser was helpful and prompt in returning emails or calls. The ordering and buying process was fairly painless. The day of delivery went well and relatively quick. I hate being stuck at a dealer for hours waiting to complete the sale. Overall I'm pleased with the buying experience at Dempsey.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jen!!! Let me know if you ever need assistance.


    Hide Full Review