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All Star Family Ford

Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

All Star Family Ford Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
73 lifetime reviews. Includes reviews of All Star Family Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 1, 2018

    We were very impressed with the service we received. Living in another state we made our deal over the phone. They were very professional, courteous and... friendly. They also delivered our vehicle right to our front door and took our trade in. We would recommend this dealership to anyone looking for a great deal anywhere you live.

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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

  • 5.0 out of 5
    August 28, 2018

    Danny shetter was professional and very helpful. All star ford went above and beyond to help. In fact they were so helpful I bought two trucks off them... just a couple days apart

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing this with us! We're glad that our sales team could make this a wonderful experience for you! Enjoy your rockin' new rides. :)


    Worked with:
    Roger Torrence

    Finance

    (4.9) 13 reviews

  • 4.0 out of 5
    August 27, 2018

    Danny was very helpful from the first contact online thru several emails and to the actual one on one contact in person. It was very simple and somewhat... painless, I still have to pay for the car after all. The details of the car according to the info Danny sent were very accurate and the final paperwork was almost too easy and acceptable. Thanks for helping get the car I was dreaming about. The whole team here was very friendly and understanding.

    5.0 out of 5
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    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!


    Worked with:
    Roger Torrence

    Finance

    (4.9) 13 reviews

  • 5.0 out of 5
    August 17, 2018

    All Star Ford was great. They treated us very well. Excellent customer service. The people were very friendly. They let us have time to look on our own... so we could decide what we wanted. I would go back again.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!


    Worked with:
    Roger Torrence

    Finance

    (4.9) 13 reviews

  • 5.0 out of 5
    August 9, 2018

    Ben and all the staff at All Star Family Ford were just really really good to us. We purchased a Ford Flex from them a few years back and the experience... then is what brought us back now. They are up front, honest and great people. We purchased our first NEW vehicle with them and would recommend them to all our family and friends. Thanks everyone at All Star Family Ford for making us feel so special we love our new Ford Escape!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

  • 5.0 out of 5
    August 6, 2018

    Over the last few years I ha e purchase a number of new vehicles from various dealerships,and I must say this, this was the number experience I ever had... purchasing a new vehicle. Raymond Gomez was patient, knowledgeable, and professional,and customer friendly,and at no time pressuring me to make a decision.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

  • 5.0 out of 5
    July 31, 2018

    Danny and the rest of team were amazing! The were very helpful and got us into our new car extremely fast! They were upfront about everything going on.... We love our Fusion!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

  • 5.0 out of 5
    July 13, 2018

    We were looking for a new Escape and decide to give All Star a shot, after having purchased an Escape there back in 2009. Well, we would up buying from... them again. The entire process was hassle free and the negotiation process was a pleasure. Roger Torrence, our sales rep. was a pleasure to work with. He helped get us to excellent financing that we could afford. The new Escape is a pleasure to drive and we highly recommend the Esacpe and All Star.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the continuous business at our dealership! We hope you're rockin' and enjoying your new ride! :)


    Worked with:
    Roger Torrence

    Finance

    (4.9) 13 reviews

  • 5.0 out of 5
    July 4, 2018

    I give a great Applause to Raymond Gomez our sales person who helped us get into my new Ford Explorer- team was friendly and professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

  • 2.0 out of 5
    July 2, 2018

    After being shocked by some exposed wires on a light pole on the lot while looking at vehicles, we went ahead and purchased a car under the impression... it was in perfect shape and we were getting a good deal. The next week while getting a key programmed at TX Dodge we had them look at a fog light that we were told was not supposed to be there because the car was "set up for racing" and they told us the bracket that holds the light in place was broken and the whole passenger front side had been wrecked and not repaired very well. We went in All Star Ford to speak to the manager and were told he was on a conference call and would give us a call later that day when he was finished. It's been a week now and no one has contacted us. Definitely not thrilled with the lack of concern for their customers happiness with their purchases and very unhappy about paying for a car in excellent condition just to find out that we should have paid way less since the car had been wrecked.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Roger Torrence

    Finance

    (4.9) 13 reviews

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All Star Family Ford

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