Swanty's Chrysler Dodge Jeep RAM

Do not come to this place, I was in the process of purchasing a vehicle for about a week or so. On Tuesday I asked the out the door price would be because... I wanted to make a purchase. I did not hear back from them at all after sending another email. I called up on Thursday for Sharon to tell me the sold it the day prior. I would have made the purchase on Monday if they got back with me. Their customer service is awful!

I bought a caddy from them with 70000 miles on the odometer. They changed the trans fluid, oil and did a quality inspection. Within 3000 miles of purchasing... the rear door would not open and the engine had a bad crank and a bent rod. There is no way in xxxx they looked at the oil drained from this vehicle. You would expect any car coming from a dealer to last more than 3000 miles especially one from a dealer with 70 k miles. They will do nothing to make it right. Avoid Brian Brun and Connie Russel. This business needs new leadership or owners or maybe Both.

My husband Claude Rhodes booked an appointment for our pick up a 2012 Dodge Ram 3500 to be looked at two weeks in advance of the appointment. The appointment... was for 7:30 a m Monday December 2nd 2019. At noon he noticed our pickup was still sitting outside so he went inside and asked if it was done oh, he was waiting in the waiting room all this time. He was told no that there was two vehicles in front of him. No one had the courtesy to even let him know anyting he just sat and sat. At 2:30 p.m. that makes it seven hours of sitting in the waiting room, Claude went and got the keys to the pickup and cancel the appointment and told him we probably would never come back. We feel our time is as valuable as their time. I cannot believe how customer service has gone downhill when they have all these achievement awards on their wall