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Reviews

Average Ratings

4.8
1106 lifetime reviews.
  • Quality Service Department

    Within the last 2 months, I have had major repairs on both of my vehicles. One repair was caused by the carelessness if another service department...


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    Within the last 2 months, I have had major repairs on both of my vehicles. One repair was caused by the carelessness if another service department. Even though I had to leave each vehicle for a week or more, the quality of the work was well worth the wait! My dealings with Ben and Matt were more than satisfactory. Very friendly, helpful and qualified service department. Thank you for your professionalism!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I had my car sereved/repaired

    Everyone was very helpful. Chris Delong (service advisor) was nice/helpful he explained just what needed to be done to my car an how long it would...

    Dealer Response

    Carolyn, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    Everyone was very helpful. Chris Delong (service advisor) was nice/helpful he explained just what needed to be done to my car an how long it would take. He got me a rental for the week that my car was in the shop.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Carolyn, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • No one contacted me about my request

    I was inquiring about a truck and never heard back from power ford. I'll be taking my business to Chalmers

    Dealer Response

    J, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to...


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    I was inquiring about a truck and never heard back from power ford. I'll be taking my business to Chalmers

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    J, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (505) 766-6600 and we will do our best to make this better. We hope to hear from you soon.


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  • Ford Focus Brake Job

    I was met at the car by Carlos first thing in the morning and he took excellent care of us throughout the brake replacement process. He called dur...

    Dealer Response

    We really appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here a...


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    I was met at the car by Carlos first thing in the morning and he took excellent care of us throughout the brake replacement process. He called during the day and kept us informed of the progress and was there to deliver it at the end. The technicians did an excellent job too in getting the brake job done in a timely and efficient manner. Thanks, Power Ford!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Excellent service

    This was a great timely service as always. I can count on Power Ford to always get me in and get me out quickly! Every person I interacted with w...

    Dealer Response

    Brian, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again...


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    This was a great timely service as always. I can count on Power Ford to always get me in and get me out quickly! Every person I interacted with was helpful and knowledgeable. Definitely will be back for service in the future

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brian, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!


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  • 3rd car from POWER!

    Ricky was awesome! Staff was amazing and we'll always be a POWER fan.

    Dealer Response

    Monica, our Staff works hard to go the extra-mile for our valued guests! Please let us know if you have any additional questions about services yo...


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    Ricky was awesome! Staff was amazing and we'll always be a POWER fan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Monica, our Staff works hard to go the extra-mile for our valued guests! Please let us know if you have any additional questions about services you received and thank you again for choosing Power Ford!


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  • Kelly

    Took care of a minor leak from the drain plug very quickly.


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    Took care of a minor leak from the drain plug very quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Owner

    Excellent service and recommendations for vehicle maintenance/servicing was much appreciated!

    Dealer Response

    Calvin, we appreciate your recommendation of our dealership! At Power Ford, we value our customers and we look forward to seeing you on your next ...


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    Excellent service and recommendations for vehicle maintenance/servicing was much appreciated!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Calvin, we appreciate your recommendation of our dealership! At Power Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Service

    Best service department in Nm! The fleet Department is top notch!

    Dealer Response

    Marlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any addi...


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    Best service department in Nm! The fleet Department is top notch!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


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  • Great service

    The quick service completed on my car was so helpful in getting me back home instead of waiting.

    Dealer Response

    Amber, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!


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    The quick service completed on my car was so helpful in getting me back home instead of waiting.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amber, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!


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