Reviews
Communication was great and that was a customer friendly
Communication was great and that was a customer friendly process. We did not get to talk face to face is because I had to wait before I could make a deal So I will check in with the dealership in a couple of months.
Communication was great and that was a customer friendly
Communication was great and that was a customer friendly process. We did not get to talk face to face is because I had to wait before I could make a deal So I will check in with the dealership in a couple of months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the kind words! We're so glad the communication and process felt smooth and customer-friendly. We completely understand the timing and look forward to reconnecting with you in a couple of months. We’ll be here whenever you’re ready!
Tried an online purchase.
Tried an online purchase. Total bait and switch scam. Tried to say the car was $7k more than what was shown! Not a coincidence. They said the msrp was also $7k more! Hmmmm..... Funny they had 2 similar cars on the lot. The first one magically sold between the time the verified it and i called to talk. Total xx. Go elsewhere!!!
Tried an online purchase.
Tried an online purchase. Total bait and switch scam. Tried to say the car was $7k more than what was shown! Not a coincidence. They said the msrp was also $7k more! Hmmmm..... Funny they had 2 similar cars on the lot. The first one magically sold between the time the verified it and i called to talk. Total xx. Go elsewhere!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I apologize for any miscommunication during sales process. Our team can cross sale from dealership to dealership and there will be times that the salesperson you may be speaking with does not know that the vehicle has been sold. Please reach out to Billy, our Gm to discuss so that he can resolve.
My car was in for 35,000 mile servicing today.
My car was in for 35,000 mile servicing today. I made the appointment about two weeks ago and since I had no other conflicts I showed up an hour early for it today. Everyone was gracious despite my early arrival and I went to wait in the waiting room. While there I was able to observe one employee assist another customer whose car wouldn’t start and even give a phone number for her to call if she was stuck. The other ladieswere kind and immediately accommodating to everyone who came. They were apologies because they are a little short staffed in the automotive tech technician department. My car was ready and I was off, but grateful to have been taken care of and have had the opportunity to be around such an accommodating helpful. Were kind and immediately accommodating to everyone who came. They were apologies because they are a little short staffed in the automotive tech technician department. My car was ready and I was off, but grateful to have been taken care of and have had the opportunity to be around such accommodating, helpful people.
My car was in for 35,000 mile servicing today.
My car was in for 35,000 mile servicing today. I made the appointment about two weeks ago and since I had no other conflicts I showed up an hour early for it today. Everyone was gracious despite my early arrival and I went to wait in the waiting room. While there I was able to observe one employee assist another customer whose car wouldn’t start and even give a phone number for her to call if she was stuck. The other ladieswere kind and immediately accommodating to everyone who came. They were apologies because they are a little short staffed in the automotive tech technician department. My car was ready and I was off, but grateful to have been taken care of and have had the opportunity to be around such an accommodating helpful. Were kind and immediately accommodating to everyone who came. They were apologies because they are a little short staffed in the automotive tech technician department. My car was ready and I was off, but grateful to have been taken care of and have had the opportunity to be around such accommodating, helpful people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so very much for the great review! We love to hear our team gave you a 5 Star experience. Thank you for your business and we appreciate you very much. We look forward to serving you again.
This is the worst car lot I've even been to my motor went
This is the worst car lot I've even been to my motor went out on my Hyundai and they did not help in any way.
This is the worst car lot I've even been to my motor went
This is the worst car lot I've even been to my motor went out on my Hyundai and they did not help in any way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize if you had any issues during your recent visit to Gossett Hyundai. Please give Troy, our Service Manager a call at your convenience so that he can work to resolve your issue. I'm not sure if this pertains to an engine warranty or other related issues. We look forward to speaking with you.
Best experience.Love my car.
Best buying experience ever.great services.My wife is very happy.Loving her new Mirage.Over all great customer services.Will send all my friends and family to gossett Mitsubhi
Best experience.Love my car.
Best buying experience ever.great services.My wife is very happy.Loving her new Mirage.Over all great customer services.Will send all my friends and family to gossett Mitsubhi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much David! We love to hear that. A Happy Wife if a Happy Life! :) Thank you so much for your business, we appreciate you and your family and look forward to serving you again. We can't wait to assist you friends and family.
Clyde Eldridge
We'll I've bought several vehicles from this company and each time has been awesome.Very professional business to deal with.
Clyde Eldridge
We'll I've bought several vehicles from this company and each time has been awesome.Very professional business to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Clyde. We aim to please and so very happy you buying experience was a 5 Star! Thank you for your business and we look forward to serving you again.
Shoddy customer service.
my 2006 Mitsubishi Raider was recalled by the factory due to air bag issues.Made an appt , was told it would take 2 days, it's been almost a week, and I cannot get any information from this dealer after calling and being given the whole "transfer you to the appropriate person" thing, which hung up on me 4 times.I will not be recommending this dealer to anyone!
Shoddy customer service.
my 2006 Mitsubishi Raider was recalled by the factory due to air bag issues.Made an appt , was told it would take 2 days, it's been almost a week, and I cannot get any information from this dealer after calling and being given the whole "transfer you to the appropriate person" thing, which hung up on me 4 times.I will not be recommending this dealer to anyone!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for any inconvenience you have experienced during your Service visit to Gossett Mitsubishi. Our team works very hard to have you in and out as soon as possible and while the wait may have been extended for service due to unforeseen circumstances, you can rest assured your vehicle will be repaired in a professional manner with certified technicians. We do apologize for the lack of communication on our part; there is no excuse and we will work harder to make sure our customers stay informed about their vehicle progress. We are in the process of upgrading our phone system and servers, which has been an occasional issue with dropped calls, again we apologize for that, we understand how frustrating that can be. We do hope that we can continue to earn your business in the future.
Great Dealer
Got me a great Gas saver & wonderful little GO'GTTHR MiRAGE 2022. Love IT! ??
Great Dealer
Got me a great Gas saver & wonderful little GO'GTTHR MiRAGE 2022. Love IT! ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats Christopher! Love me some Mirage-excellent gas mileage and a great 'GoGtthr' Enjoy your new ride and thank you so much for your business - we appreciate you!
Covington Pike
They negotiated very well meeting my standards all salesman and women where excellent
Covington Pike
They negotiated very well meeting my standards all salesman and women where excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Calesha. We appreciate your business and happy to hear you had a 5 Star Experience. We are looking forward to serving you again.
NIGHTMARE
This place is a nightmare!!!! The buying experience in itself was easy (obviously) but don't have an issue because good luck talking to the General Manager and THE SERVICE DEPARTMENT MANAGER IS A JOKE who will lie and give you the run around. I am STILL in a gridlock with them over a reimbursement for a rental that was per warranty! DO NOT BUY FROM GOSSETT
NIGHTMARE
This place is a nightmare!!!! The buying experience in itself was easy (obviously) but don't have an issue because good luck talking to the General Manager and THE SERVICE DEPARTMENT MANAGER IS A JOKE who will lie and give you the run around. I am STILL in a gridlock with them over a reimbursement for a rental that was per warranty! DO NOT BUY FROM GOSSETT
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Candice, we apologize for any issues during your visit to our Service Department. Please give Mike, our Service Manager a call at your convenience, as a rental reimbursement would not be an issue if your vehicle repair is under warranty. The rental is approved via the manufacturer but Mike will be more than happy to help you navigate the situation on your rental. We hope that we can continue to earn your business in the future.