Gossett Mazda Hyundai Mitsubishi

New 877-634-2207 Dealer Website
Used 888-415-1978 Email Dealer
Service 888-496-8157

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Reviews

Average Ratings

4.5
12 lifetime reviews.
  • Scion

    Made a deal with them but when I called a few days later no one seemed to be able to tell me anything about the car. Very Poor all around. Couldn...

    Dealer Response

    Nick - We're sorry for any confusion. Unfortunately, we can't guarantee that a particular vehicle will be available in the future as they will som...


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    Made a deal with them but when I called a few days later no one seemed to be able to tell me anything about the car. Very Poor all around. Couldn't get a straight answer from anyone after three different people calling me back and sending me to the next person so took my business elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Nick - We're sorry for any confusion. Unfortunately, we can't guarantee that a particular vehicle will be available in the future as they will sometimes sell unexpectedly. We'd love to discuss similar vehicles and work on earning back your business. Would you please give us a call? Thank you for your feedback.


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  • Gossett Hyundai On Covington Pike Memphis, Tn

    I Love this place They have been dealing with me since I had My Kia Spectra. Now I have a 2014 Hyundai Sonata. It has been 2yrs that I've had my c...

    Dealer Response

    Jarviesha, thank you so much for choosing Gossett as the home for the purchase and care of your Sonata! We loved working with you, and we look for...


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    I Love this place They have been dealing with me since I had My Kia Spectra. Now I have a 2014 Hyundai Sonata. It has been 2yrs that I've had my car and the service team does a remarkable job with all the car needs and maintance .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jarviesha, thank you so much for choosing Gossett as the home for the purchase and care of your Sonata! We loved working with you, and we look forward to continuing this relationship.


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  • Great Service

    My Madza is six years old and under extended warranty. Gossett Madza treated me just great and helped out with a rental because my car had to be i...

    Dealer Response

    Dianne, we were more than happy to work with you to make the process of servicing your Mazda as convenient as possible. Thank you for choosing Gos...


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    My Madza is six years old and under extended warranty. Gossett Madza treated me just great and helped out with a rental because my car had to be in overnight. Couldn't have asked for better service.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dianne, we were more than happy to work with you to make the process of servicing your Mazda as convenient as possible. Thank you for choosing Gossett Mazda!


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  • Very pleased!

    Due to not having a local Mitsubishi dealership, I had to choose a location that was most convenient to have a few recall services performed and I...

    Dealer Response

    Thank you so much for traveling all the way to Memphis to have your Mitsubishi serviced! We're very happy to hear that Gossett Mitsubishi was able...


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    Due to not having a local Mitsubishi dealership, I had to choose a location that was most convenient to have a few recall services performed and I'm so glad that I came to Gossett. Leon + staff were wonderful! Very professional, responsive, and attentive. The experience was definitely worth the 3 hour drive. Thanks again!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for traveling all the way to Memphis to have your Mitsubishi serviced! We're very happy to hear that Gossett Mitsubishi was able to meet the mark and provide you with the kind of quality service you were looking for. It was out pleasure to complete your recalls. Thank you so much for making the long drive!


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  • Good Service

    I was treated nice, my first oil change was free, and the wait time was great.

    Dealer Response

    Robert, we're very glad that your experience in our service department was excellent.


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    I was treated nice, my first oil change was free, and the wait time was great.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we're very glad that your experience in our service department was excellent.


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  • my experience

    Gossett Mazda, Hyundai, Mitsubishi is the absolute best. If anyone is looking to buy a car here please stop in, you will not be disappointed. Big ...

    Dealer Response

    If your goal was to put a huge grin on our faces after reading your review, then you have succeeded! Thank you so much for your kind review of you...


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    Gossett Mazda, Hyundai, Mitsubishi is the absolute best. If anyone is looking to buy a car here please stop in, you will not be disappointed. Big thanks to my sales guy James Turner. He was excellent and very polite. I was nervous when I first got there, as car buying can be a scary thing for some. He made me feel comfortable and at ease. I felt like I was suppose to be there. Again big thanks to Mr. Dilworth and Mr. Turner for going above and beyond the call of duty for me.. you guys are the best i greatly appreciate all you did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    If your goal was to put a huge grin on our faces after reading your review, then you have succeeded! Thank you so much for your kind review of your experience at Gossett Mazda Hyundai Mitsubishi. We know that buying a new car can be a daunting task, but we are so pleased to hear that Mr. Turner & Mr. Dilworth could make you feel at ease with their professionalism and kindness. We look forward to seeing you again in the future.


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  • High Pressure Tactics - Don't Bother Stopping By

    One night last week I stopped by this dealership to look at a CX5. I ended up in a high pressure sales session with the salesperson and the sales ...


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    One night last week I stopped by this dealership to look at a CX5. I ended up in a high pressure sales session with the salesperson and the sales manager, mike. he was not rude but came on very strong and turned me off. They tried to push me into buy the car that night. Don't waste your time. I ended up buying a CX5 at Gwatney in Germantown from Carlton Watson. A great salesman and a wonderful buying experience.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Horrible Experience

    We went to Gossett Mazda to look at buying a new car. We loved the car and their price for it. When we went in and started to talk money, things q...


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    We went to Gossett Mazda to look at buying a new car. We loved the car and their price for it. When we went in and started to talk money, things quickly went downhill. The salesman was fine. They gave us an acceptable offer, one that was even cheaper than another dealership in town. We told the salesman we needed to discuss things at lunch and come back. Buying a new car is a big deal and we needed to talk about it before we purchased the car. The salesman went and got, who I assume was his manager. He cornered my husband for twenty minutes and basically argued with him about purchasing the car then and there. He would not accept no for an answer and could not understand why we needed to go and have a discussion at lunch. After that we went straight back to the other Mazda dealership and told them about our experience! They even apologized for how rude this place was. They worked with us on the price and we bought our new car from them. Gossett would have had our business if it were not for that rude manager.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • One word says it all...

    "AWESOME!" Best buying experience ever! Had a set appointment with an associate, Shawn a/k/a Sarge. The atmosphere was tension free, friendly & ha...


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    "AWESOME!" Best buying experience ever! Had a set appointment with an associate, Shawn a/k/a Sarge. The atmosphere was tension free, friendly & had great karma when I walked in the door. They had excellent product knowledge. There was no pressure at all. They listened & respected what I said and wanted. At the same time they were working as a team to make things happen. Shawn, Mike & Brian should be called the A-Team. Any and all options that were presented were communicated clearly to me. Any questions I had they answered straight forward. Once I gathered the information my husband & I returned and finalized our purchase. Brian in the business office was awesome also, and everything was explained clearly, questions were answered straight forward, everything we agreed to with Shawn were the same things we were presented with by Brian in the business office. Best of all no surprises. I'm sure everyone there performs these same tasks everyday with different people, but they don't treat you like it just another day. They treat you like your the only client that they have, not one of many. That is very refreshing these days when many times people are treated more like a number than a person. We didn't meet "sales people" we made new friends. Thanks, you guys rock!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service!

    Had great service! Levon and Mark did a great job answering all of my many questions. Both were patient and helpful. Levon went out of his way to ...


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    Had great service! Levon and Mark did a great job answering all of my many questions. Both were patient and helpful. Levon went out of his way to be detailed and thorough.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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