Gene Messer Ford of Amarillo

New 866-401-7142 Dealer Website
Used 888-851-9830 Email Dealer
Service 888-499-5070

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Reviews

Average Ratings

5.0
7 lifetime reviews.
  • Great Service

    Our vehicle shopping experience with Gene Messer Ford was exceptional and the process was handled very professional. The staff was inviting, frien...

    Dealer Response

    Thank you Spike and Sylvia! If there is ever anything we can assist you with, please let us know.


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    Our vehicle shopping experience with Gene Messer Ford was exceptional and the process was handled very professional. The staff was inviting, friendly and positive. In particular Mr. Noe Anzaldua, gave us extreme knowledge on which vehicle would meet all of our expectations. We have had several friends and family members visit Gene Messer Ford and are treated with respect and a caring heart. Mr. Anzaldua should be recommended for a promotion. He is awesome!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Spike and Sylvia! If there is ever anything we can assist you with, please let us know.


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  • These guys are GREAT!

    This place is great! Had the best experience at looking and test driving cars! Thank you Noe Anzaldua for being so patient, considerate, and PROFE...

    Dealer Response

    Thank you for your review. We're glad you had a great time looking and test driving cars. If you are ever in the market for a Ford, we hope you co...


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    This place is great! Had the best experience at looking and test driving cars! Thank you Noe Anzaldua for being so patient, considerate, and PROFESIONAL! I will be sending family and freinds to you! You have changed the way car buying has been and made it a great experience!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your review. We're glad you had a great time looking and test driving cars. If you are ever in the market for a Ford, we hope you come back to see us!


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  • Great sales staff, great service dept.

    Service is prompt and courteous, Sales staff, especially Noe, were professional and courteous.

    Dealer Response

    Thank you, Ron! We're glad you had a good car buying experience.


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    Service is prompt and courteous, Sales staff, especially Noe, were professional and courteous.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Ron! We're glad you had a good car buying experience.


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  • New Car Purchase

    My husband and I have purchased 3 used cars and 1 new explorer from Gene Messer Ford. We have always been treated great and with respect. Staff is...

    Dealer Response

    Thank you for your loyalty! We're thrilled to hear we continue providing you and your husband with great customer service. We look forward to serv...


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    My husband and I have purchased 3 used cars and 1 new explorer from Gene Messer Ford. We have always been treated great and with respect. Staff is very knowledgeable and always wants to find the vehicle that fits our needs.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your loyalty! We're thrilled to hear we continue providing you and your husband with great customer service. We look forward to serving you again!


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  • Jayp32

    I have bought three vehicles from Gene Messer. I have always received great service and great customer service! Friendly staff!!!

    Dealer Response

    Thank you for your kind review. We truly appreciate your business and look forward to serving you again in the future.


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    I have bought three vehicles from Gene Messer. I have always received great service and great customer service! Friendly staff!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review. We truly appreciate your business and look forward to serving you again in the future.


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  • Basic service

    Great service every time I bring my vehicle in! Thank you Isaac Zimmerman!

    Dealer Response

    Thank YOU, Cynthia! We are glad to have you as a customer.


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    Great service every time I bring my vehicle in! Thank you Isaac Zimmerman!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank YOU, Cynthia! We are glad to have you as a customer.


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  • Transmission problem

    Had an unexpected transmission problem... Horrible situation, but they were nice enough. Only came here because aaa sent us, but I do have to say ...

    Dealer Response

    Hi Kimmy, Thank you for your feedback. I would like to speak with you about this and get more information. I would also like the opportunity to t...


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    Had an unexpected transmission problem... Horrible situation, but they were nice enough. Only came here because aaa sent us, but I do have to say the price quoted for a new transmission was about $3000 more than what I was quoted by our mechanic at home. So in the end it's cheaper to just tow our car 1,000 miles and have it fixed for a reasonable price. It is nice that they have a shuttle to take you where you need to go.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kimmy, Thank you for your feedback. I would like to speak with you about this and get more information. I would also like the opportunity to try and fix it. Please email me at jmay@genemesser.com. I look forward to speaking with you. Jim May, Service Manager


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