Jim Keras Subaru

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Jim Keras Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2008

We are a family-owned organization that has been serving customers in the Mid-South since 1949. At Jim Keras Subaru, we take pride in our exceptional customer satisfaction. Our experienced staff is eager to share its knowledge and enthusiasm with you. Our customer driven staff would like to have the chance to earn your business.

...



At our greater Memphis Subaru dealership, we are committed to customer service and satisfaction. Jim Keras Subaru is conveniently located and serves Germantown, Bartlett and West Memphis with an exceptional selection of new and used cars.

Experience our dealership in person and meet our friendly sales team!

"The Mayor of Covington Pike Welcomes You!"

Service

Oil, Filter Change

$34.95

Wheel Alignment (AWD)

$69.95

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 11, 2020

    All the people that work at Subaru are nice and very helpful!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 26, 2020

    Did all the shopping and negotiating with Karen Roth. She is very professional, gave me accurate and correct information in a timely manner. She was honest... throughout and we consummated the purchase on the vehicle we wanted after three days of texting. When we arrived the vehicle was clean and ready, everything was as agreed and the whole process took an hour and a half! There is also product specialist who made an appointment with us as a follow up to review the automatic safety features (adaptive cruise control, lane departure, etc) after we had used them for a while. He also offered to come out tot he house to set up the garage door remote at no additional charge. The finance manager had all the documentation prepared and it was an extremely smooth and painless process.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 17, 2012

    Very easy for a nerve-racked first time new car buyer.Friendly personnel put me at ease and helped me along the process,while answering all the questions... I could think of!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2020

    Excellent service. I've said all I need to say. Thanks. Now I;m busy...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thorne Crosby, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

  • 5.0 out of 5
    March 26, 2020

    Have not bought a car in several years and felt a little lost. The entire process was well-handled. Really like my salesman, Coulter and the finance... man, Dave. Bill Blake gave me a 2 hour course in learning all the features. They have been very helpful even after the sale. Very good car buyng experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

  • 5.0 out of 5
    March 19, 2020

    This dealership is easily the best I've ever been to. Why aren't all dealerships so clean and efficient and friendly?

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive star rating, Chris! Is there anything that stood out about your experience we can share with our Team? We hope to see you agai...n!

  • 5.0 out of 5
    March 3, 2020

    Very good customer service in Service Dept. Everyone was friendly and knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive star rating, Janice E Williams! Is there anything that stood out about your experience we can share with our Team? We hope to ...see you again!

  • 5.0 out of 5
    March 2, 2020

    Services rendered were timely and reasonably priced. Service personnel were polite and appropriately responsive in providing explanations of what was... done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marjorie L, we really appreciate your great feedback!

  • 5.0 out of 5
    February 4, 2020

    Jim Keras shows and spreads the Subaru love! Their service department is super friendly and professional. They will answer all of your questions until... you are comfortable and have a good understanding of the situation at hand. Go see Dama and her team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chellebeaux, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

  • 5.0 out of 5
    December 16, 2019

    as usual ?. outstanding... The service staff is reliable and professional

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pat, thanks for your great review, and for giving our dealership such a high star rating!

View More Reviews