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Reviews

Average Ratings

4.7
37 lifetime reviews.
  • Great sales experience in every respect.

    These guys know what they are doing and how to follow up, provide honest information, pricing and overall service. I will buy my next car from the...


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    These guys know what they are doing and how to follow up, provide honest information, pricing and overall service. I will buy my next car from them and recommend them highly. Ask for James - he is a salesman that you can trust and provide you whatever you need to make it a highly satisfactory transaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Very satisfied customer!

    Our sales rep was Ben Sanders and I can't say enough good about him. He is knowledgeable, professional, and very pleasant. There was no pressure...

    Dealer Response

    Thanks for sharing your experience with us. We also appreciate the confidence you placed in us. Benjamin is just another example of the type of ...


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    Our sales rep was Ben Sanders and I can't say enough good about him. He is knowledgeable, professional, and very pleasant. There was no pressure to buy and he made every effort to accommodate us. The dealership has a family atmosphere and we were introduced to everyone we may need including the service department manager and the owner. We were in and out in 1 1/2 hours with the exact car we hoped to buy. We think we received a very fair deal which always makes one happy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience with us. We also appreciate the confidence you placed in us. Benjamin is just another example of the type of commitment our staff hopes to provide every customer. -Guy Mauro, New Car Manager


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  • Great facility, avoid used car manager Boyd Haun!

    This would have been a great experience, had Boyd Haun used car manager not been involved. This guy was completely irate, and unacceptable. Had i...

    Dealer Response

    Mr. Mitchell, On behalf of the entire staff at Volvo Cars of Memphis, I would like to apologize for the unacceptable experience you received at o...


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    This would have been a great experience, had Boyd Haun used car manager not been involved. This guy was completely irate, and unacceptable. Had it not been for James Rodgers I was going to walk away. Thanks again, James.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mr. Mitchell, On behalf of the entire staff at Volvo Cars of Memphis, I would like to apologize for the unacceptable experience you received at our dealership. As a business committed to customer satisfaction, please be assured that we used your review as a teaching tool. It is our goal to eliminate such incidents from happening in the future. Thank you again for buying a car from us. Ernie Norcross Owner Volvo Cars of Memphis enorcross@volvoofmemphis.com


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  • Guidance counselor & Library Media Specialist

    The car shopping experience at Volvo of Memphis was relaxed, informative and just an all around pleasant experience. Benjamin Sanders was professi...


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    The car shopping experience at Volvo of Memphis was relaxed, informative and just an all around pleasant experience. Benjamin Sanders was professional, courteous, friendly and a no hassle, no pressure sales rep. He spent a great deal of time introducing us to all the new technology and never seemed impatient or in a hurry. We like the family atmosphere of this car dealer - they work together and seem to really like the team approach. The follow up has also been great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • VOLVO of Memphis

    We've had 4 volvos from VOLVO of Memphis. Consistently pleased with transactions, vehicle, & service. However, this purchase process was truly e...


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    We've had 4 volvos from VOLVO of Memphis. Consistently pleased with transactions, vehicle, & service. However, this purchase process was truly exceptional because of an extremely knowledgeable rep, Benjamin Sanders. He answered every question we threw his way. Our time was well spent! If you are considering a VOLVO -find Ben.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very happy with overall purchase experience

    When I initially looked at the vehicle the salesman was very helpful in showing me the vehicle and answering my questions but did not pressure me ...


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    When I initially looked at the vehicle the salesman was very helpful in showing me the vehicle and answering my questions but did not pressure me at all about buying the vehicle. I purchased the 2017 XC90 and the overall experience was exceptional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing Experience

    First off, I want to thank the 3 gentleman by name who have truly made this the most hassle-free and pleasant car buying experience we had had (an...


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    First off, I want to thank the 3 gentleman by name who have truly made this the most hassle-free and pleasant car buying experience we had had (and we have done this several times): Jay Rogers, Tom Jackson, and Benjamin Sanders. Jay was our sales guy...wonderfully pleasant. Tom was our financing guy, and he definitely got the deal done with finess--let me just say that Tom definitely continues to serve the members of our country, even post-military--Thank you so much Sir for your prior service and for your wonderful customer service; when it comes to money, you made this a stress-free experience. And Ben...our technology guy...wow! This guy knows every function of this SUV like the back of his hand. He made additional appointments with us to teach us how to use this highly advanced vehicle. Oh, and did I mention that these guys juggled this experience all day long with a hungry 16 month old and 5-year old...goodness knows how many of their snacks that our kids mowed through. Also a thank you to whoever cleaned up the kids room after my 16 month old tornadoed it again! And the clencher was that with our trade-in, we were initially stressed about getting it detailed. We were quickly relieved of that burden when they told us not to do that; just to bring the vehicle no matter how dirty it was. Now as far as the vehicle...wow! I am a Trauma ICU nurse and my husband is a Paramedic...we both intrinsicly know about the devastation that car wrecks can cause both during and after. I have reviewed crash tests and have become very familiar with the safety technology of the 2017 Volvo XC90...truly, it is the safest vehicle on the market at this time. So, I can tell you this, if you are looking for a good-looking TANK on wheels, not only is this the vehicle for you, but this company is awesome. Volvo is the only automotive company that I have seen with a vision to eliminate mortality and severe injury related to a car crash in their vehicle. The service of Volvo is ongoing...continually updating their technology and upgrading it for you at no charge. They are committed to serving you at the highest level possible. Their motto..."if your experience is not a 10/10, then they have failed you". I can't say enough good things about this company and the 3 gentlemen listed above that worked with us...mind you, everyone else we passed was very friendly. What else can I say...truly an amazingly honest and professional experience! These people take pride in bringing you the best in safety combined with luxury in a very uplifting way. True customer service! Thanks guys! Note: I can't comment on quality of repairs yet as we just bought the vehicle and are not due for our first complimentary service until a year from now; we will rate that part when the time comes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service

    Volvo of Memphis has an Incredibly knowledgeable and professional staff. The process was very relaxed, and the vehicle we choose is exceptional. ...


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    Volvo of Memphis has an Incredibly knowledgeable and professional staff. The process was very relaxed, and the vehicle we choose is exceptional. This was a great car shopping experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great internet buying experience

    I purchased my used Volvo XC70 over the internet with the assistance of salesman Keith Dooley. The vehicle arrived at my doorstep and was everyth...


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    I purchased my used Volvo XC70 over the internet with the assistance of salesman Keith Dooley. The vehicle arrived at my doorstep and was everything Mr. Dooley represented it to be. The dealership was wonderful, and made everything about my buying experience a pleasure. I highly recommend them, even if you are buying long distance!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing service and great people

    Trey, Boyd, Tom, and Ben were all absolutely great throughout the entire buying process. They went above and beyond to make sure I could purchase ...


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    Trey, Boyd, Tom, and Ben were all absolutely great throughout the entire buying process. They went above and beyond to make sure I could purchase the vehicle I wanted and my wife and I are very appreciative of everything they did to make this happen. I wouldn't hesitate to purchase another vehicle new or used from Volvo of Memphis and I certainly wouldn't hesitate to recommend them. They're not just out to make a sale and it shows.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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