Jaguar Land Rover Albuquerque

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 27, 2020

    Due to COVID-19, I was forced to start my purchase online and could not have had a better experience, due to the no haggle pricing and attention to detail... that Danny @ Albuquerque JLR provided.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business! We are thrilled to hear that we could provide you with a wonderful experience!

  • 4.0 out of 5
    May 13, 2020

    Aside from not all staff wearing masks and the car not appearing to have been sanitized after service, I’m satisfied with the work. Having the car interior... sanitized and certified would have been good considering current conditions.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback. We thank you for your business and look forward to your next visit!

  • November 3, 2015

    The Land Rover dealership has always been a pleasure to deal with and they actually care about you as a customer and are not trying to swindle you or mislead... you in any way. Very professional and courteous and willing to go the extra mile to fit you in for appointments. Other dealerships should learn a lot from them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello ALC, Thank you so much for taking the time to write such a great review about us, it is greatly appreciated! We are so happy to have you as a c...ustomer and truly value you. Thanks again, Samantha Gunn

  • 5.0 out of 5
    April 10, 2020

    Rachel in sales was friendly, attentive, and knowledgeable. We never felt pressured, and they were able to work with our credit union. Overall a good buying... experience except for the 20th-century negotiation part. I wish all car dealerships would get on board with no-haggle pricing! Recommendation? Well it's not like you have a choice if you're looking for a new Jag in Albuquerque -- but apart from the haggling, they're a great dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 5.0 out of 5
    April 5, 2020

    Staff was very knowledgeable, helpful and friendly. Very good experience. I would recommend them to anybody. We were in and out and they did a good job.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you M for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 1.0 out of 5
    March 17, 2020

    I have taken my vehicle to get repaired and wouldn't even have my vehicle back a week and issue wouldn't be resolved so I would then Have to take it back... again. They would have my vehicle for 2 weeks wouldn't call to let me know my vehicle was ready. I would have to reach out to them... Last repair I had done was brakes and after 6 weeks of taking it back 3/4 times the brakes are still squeaking.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I see you are not happy with us, but I cannot truly tell why with the details you mentioned. I really would like to assist you, please contact me so I... can assist. Richard Buesinger General Manager Richard.Buesinger@Landroverabq.com

  • 5.0 out of 5
    February 3, 2020

    Great service and great car 2014 Corvette the deal was easy and when the car was delivered it was clean and had a full tank of gas

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Victor, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

  • 5.0 out of 5
    January 29, 2020

    Ruben was understanding to my issues and was great in communicating with my extended warranty co...he and the whole crew was awesome and knowledgeable... to my Jaguars XF..thanks guys

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for Ruben, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 5.0 out of 5
    December 12, 2019

    This is the third time I’ve taken my 2017 F-Pace for an oil change at this dealership. Everyone is helpful, friendly and professional every time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    November 13, 2019

    I went to get my car serviced. Ruben was very helpful, and thorough. He was knowledgeable about the F-Type and gave us lots of helpful information! I would... highly recommend taking your car here for repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you J and C for your kind words about Ruben! We thank you for your business and look forward to your next visit!

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