Chalmers Ford

Myself and my family have purchased many vehicles from Chalmers Ford over many years. They have always been very professional and courteous. When I purchase any future vehicle's I will not go anywhere else to make that purchase. A very special thanks to my salesman, John Fife and Jackie, the finance manager for always working to get the best deal and financing

Everyone at this dealership was professional and kind, the dealership was very clean. Look forward to working with them in the future

I’ve been going to Chalmers since 2013. They are going downhill. Not sure why. They have a lot of employee turnover again not sure why. When going in for service you must check their service deals page. They will not tell you about the deals currently available for the month. I feel a honest dealership should absolutely telling customers about the service specials they are currently offering for the month. If it was not for a customer in the waiting room who told me I would not have even known about this online page. Another problem and I have no idea how this can be cost effective is they no longer want you waiting onsite for your service. They used to have a dropdown that said I’ll drop off my vehicle and I will wait. They removed that entirely and it only now states I will drop off my vehicle and I have a ride. Again not sure how this is cost effective but they tell you they will get you an uber ride wherever you want to go and they will call you when your service is done and they will send another uber to pick you up. Must be for tax write off purpose. Or it’s so they can run your vehicle to the quick lane shop to do the work and you never know. Anyway they are going downhill it’s a shame because they used to have no nonsense leadership and the customer was always number one and treated as such.

Diego my service advisor is awesome! He always keeps me informed the progress of my vehicle. Great customer service!

Fast and professional service. Chalmers Ford has always taken care of any issues regarding my cars.

I was happy with the service that was provided, no complaints. Recalls were also taken care of.

Bryan Fruit was an absolute pleasure to work with at Chalmers Ford in Rio Rancho. He helped.with every aspect of my Maverick selection. Tracked my vehicle through the bills and delivery process and kept me informed. He was Friendly, polite and knew his stuff. He made this the best car buying experience over ever had.

We arrived on time and were greeted by the technician at the front. He did the work in a timely and efficient manner. It took a little over one hour from arrival to finish. We were very happy.

The tech was very knowledgeable and helpful. I love doing business with them. They take the time to answer any questions.

I have always done business with Don Chalmers Ford Rio Rancho the service is excellent even with the new faces working in the service center and vehicle sales department. Since the year 2000, I have purchased all 7 of my vehicles from them.