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Reviews

Average Ratings

3.0
21 lifetime reviews.
  • Best place to buy car!!

    Second time I purchased vehicle from this place. It was very nice not getting pulled inside to just have them try to throw us in any and every veh...


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    Second time I purchased vehicle from this place. It was very nice not getting pulled inside to just have them try to throw us in any and every vehicle. Richard was our salesmen and I would definitely come back just because of him.He knew what we wanted and it was a very relaxing time. A++++++ to this guy and Ferguson

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great job. Loaner truck! yeah!

    Had another local shop overcharge me and not fix my truck. A few friends recommended Ferguson, so I tried it. They let me use an amazing loaner ...


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    Had another local shop overcharge me and not fix my truck. A few friends recommended Ferguson, so I tried it. They let me use an amazing loaner truck, which I want to buy, and everyone was nice, but serious about my truck. Great experience overall.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience

    They gave me such a good deal and went over and beyond to get my business. Even gave me twice what my trade in was worth!


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    They gave me such a good deal and went over and beyond to get my business. Even gave me twice what my trade in was worth!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad business

    I went to buy new car and thought we had made a deal. Went to pick it up and found out that the deal was not right. Treated terrible. No one trie...

    Dealer Response

    Thank you for taking time to let us know about your experience. Customer satisfaction is very important to us, and we are open to hearing more abo...


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    I went to buy new car and thought we had made a deal. Went to pick it up and found out that the deal was not right. Treated terrible. No one tried to work this out with me. Unreal. Brought my last car from then and been a customer for 6 years and treated that way. I waited 1 week for it to come in Could of had a car from someone else already and still they did not care. Have brought many cars and never been treated like this. Was paying cash and they did not care. Told my customers and they are all amazed also. Getting ready to go to Facebook with it. People need to know about this.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for taking time to let us know about your experience. Customer satisfaction is very important to us, and we are open to hearing more about your visit to our dealership. Customer feedback is what helps our business grow and improve. Please give me a call at your earliest convenience as I would like to discuss your experience with you personally. Thank you in advance. Gary Burton | General Manager


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  • Purchased used car

    Purchased 2006 G6 on 1-21-2017 still have not recieved my title tag agency said they have 20 days to send it its been 23 now and no word yet.


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    Purchased 2006 G6 on 1-21-2017 still have not recieved my title tag agency said they have 20 days to send it its been 23 now and no word yet.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor customer service, can't find any inventory

    I have visited this dealership a couple times after viewing a listing online. When arriving at the dealership I have been greeted by very unmotiva...

    Dealer Response

    Thank you for sharing your comments. Please know we strive to operate our business with courtesy and respect for our customers' time. We are sorry...


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    I have visited this dealership a couple times after viewing a listing online. When arriving at the dealership I have been greeted by very unmotivated salesmen who don't seem to care if they sell a car. Every time they have found the car in their database and disappeared to "find the keys" every 5-10 minutes they would return with a very unapologetic "we have a big lot and can't seem to find the keys" or saying "you just need to be patient with us." After visiting this dealership a couple times I will not be returning in the future.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your comments. Please know we strive to operate our business with courtesy and respect for our customers' time. We are sorry for your experience. We have coached our team internally so this does not happen again as each experience should provide the highest customer satisfaction.


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  • Ferguson Buick Norman Oklahoma

    Ask for a price over the internet on a Buick Lacrosse and still have not heard from the dealership. I guess they have too much business too bothe...

    Dealer Response

    Wilbur Thank you for your comments. I have read your review and appreciate you sharing your experience regarding shopping for a Buick Lacrosse. We...


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    Ask for a price over the internet on a Buick Lacrosse and still have not heard from the dealership. I guess they have too much business too bother with giving me a price over the internet on the 2016 Red Buick Lacrosse which would have been a cash sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Wilbur Thank you for your comments. I have read your review and appreciate you sharing your experience regarding shopping for a Buick Lacrosse. We are sorry for any frustration this experience may have caused and will certainly share this feedback to improve our internal process. Thank you again.


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  • Dissatisfied

    Ferguson has ruined my credit score by making it dropped over 200 points after I personally asked them to only run my credit score one time and if...


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    Ferguson has ruined my credit score by making it dropped over 200 points after I personally asked them to only run my credit score one time and if they couldn't get it where it need to be for both parts then I wouldn't buy a car. Grant this was a Friday night right before there closing time but still have the respect of the customer. Then i notice that they screwed up on my loan paper work and try to talk to them about it and told them what was on my paper work for the tag agency and for my loan was a little over a $1,000.00 difference. They sat there told me that I didn't know what I was talking about. I might be a female but I ain't that stupid. Plus they said they inspected the car and made sure it was in good condition. So we asked when the oil change was done bc there was no sticker on the window to inform me when the next change was do. So the sales guys pops open the car and looks at the oil and said it was changed and never gave us a sticker or did he take the time to look in the record to see when it was done. I know that used cars are not going to be perfect but a week later I shouldn't be having trouble with the car.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service!

    Salesman Channing Lane and staff were awesome! Hassle free experience. Thank you Ferguson!


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    Salesman Channing Lane and staff were awesome! Hassle free experience. Thank you Ferguson!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Excellent dealership

    Mike Armstead is very professional and outgoing this dealership is a class act.


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    Mike Armstead is very professional and outgoing this dealership is a class act.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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