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Reviews

Average Ratings

2.3
4 lifetime reviews.
  • Great dealership! Best experience I've ever had.

    There are about 20 different Ford dealerships in this area that I could have bought from, but I chose WW Ford for a reason! I shopped around a bit...


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    There are about 20 different Ford dealerships in this area that I could have bought from, but I chose WW Ford for a reason! I shopped around a bit and came close to buying at another dealership but got to the final paperwork and realized this "other" dealership was adding all sorts of fees and charges onto the actual price of my truck. I left there and went to WW Ford where I found the same truck with the same advertised price, MSRP, the BIG difference was that WW Ford didn't try to jack up the price with some fancy paperwork and hidden fees. Just a plain and simple, an honest to goodness easy car deal. I recommend this dealership to everyone and I'll buy my next truck from these guys too!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • curious customer

    I've been a customer here for 12 years and after seeing the post from Scott W I went down to the dealership to inquire about his post. After some ...


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    I've been a customer here for 12 years and after seeing the post from Scott W I went down to the dealership to inquire about his post. After some research come to find out there's not a Scott S been in the dealership or is on record of being there at all. A few employees that have left recently may be the person behind the false review.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Unprofessional

    Very unprofessional sales staff. The salesman that assisted me had no idea about any of the F-150s features and attributes. Upon walking into the ...


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    Very unprofessional sales staff. The salesman that assisted me had no idea about any of the F-150s features and attributes. Upon walking into the salesman room I heard curse words and other foul language being exchanged amongst the managers and sales staff. After talking with the salesman and then the manager I quickly picked up on multiple attempts to try to mislead me. The facilities are also very outdated and unclean. I ended up driving to Cabot and had a much better experience at Excel.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Very questionable service department...

    Turned truck in for 4x4 grinding noise, quoted $500 to change one wheel bearing hub assembly. I said no thank you and changed it myself for $200....


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    Turned truck in for 4x4 grinding noise, quoted $500 to change one wheel bearing hub assembly. I said no thank you and changed it myself for $200. Well it was not the wheel bearing assembly at at, it was the 4x4 assembly like I said. carried it back to them and said it's not the wheel bearings it is they 4x4. They took it and call me the next day saying they can't find the problem. Went to pick it up and didn't drive ten feet ...GRiNDING, got the service manger in the truck and he heard the grinding. Quoted 650 to fix and I said go ahead, well I picked it up today and the bill was $775? Talk about getting jerked around and milked!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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