Orr GM Superstore

3.7
(158 reviews)
Visit Orr GM Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (501) 207-0641 (501) 207-0641
Used (501) 207-0655 (501) 207-0655
Service (501) 207-0612 (501) 207-0612

Inventory

See all 238 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2019.
Welcome to the Orr GM Superstore in Searcy AR
The professional staff at the Orr GM SUperstore and committed to providing quality cars at a great price. Visit our Searcy GMC Buick Chevrolet and Cadillac dealership for your next new or used car truck or SUV and you won't be sorry. Our top priority has always been to surpass your expectations in every way and we think both our sales and service will impress you. Visit our hours and directions page and then come on down to our dealership and experience the pride every one of our employees takes in the vehicles we sell.
Buying a car should be an effortless experience!

Service center

Phone number (501) 207-0612

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

3.7
(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great experience!

One of the best experiences I have ever had. Good folks that are very professional and considerate of your time! If I were reading this post, I would call and see for yourself! Angel

5.0

Great experience!

One of the best experiences I have ever had. Good folks that are very professional and considerate of your time! If I were reading this post, I would call and see for yourself! Angel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the five star review...

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1.0

Deceptive Selling Practices

I value honest dealings and did not experience that at the Searcy store. I caught them in several lies and just walked out and bought elsewhere

1.0

Deceptive Selling Practices

I value honest dealings and did not experience that at the Searcy store. I caught them in several lies and just walked out and bought elsewhere

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Good Morning Donnie, I will send this to the General Manager to be addressed.

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5.0

Great Service

My experience with the Service Department was great. Brian was courteous, professional and went out of his way to accommodate me and get my vehicle safely back on the road.

5.0

Great Service

My experience with the Service Department was great. Brian was courteous, professional and went out of his way to accommodate me and get my vehicle safely back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Good Morning BB, Thank you so much for the kind words about Brian. We sure appreciate you and have a Great Thursday!

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1.0

This is the most evil or incompetent dealership I have

This is the most evil or incompetent dealership I have ever had the displeasure to work with. They sold me a lemon. Took weeks to pick it up and fix it. Gave the car back one day before the temp tags expired without extending them. Service department failed to fix problems with vehicle on three separate occasions. Sold the car I was driving as a rental. Refused to give me updates unless I blew them up. Never accepted full responsibility always tried to blame deflect. Tommy the head of service and Robert Cummings the salesperson were especially vile during this process. Save yourself a headache and never buy a car from this dealership.

1.0

This is the most evil or incompetent dealership I have

This is the most evil or incompetent dealership I have ever had the displeasure to work with. They sold me a lemon. Took weeks to pick it up and fix it. Gave the car back one day before the temp tags expired without extending them. Service department failed to fix problems with vehicle on three separate occasions. Sold the car I was driving as a rental. Refused to give me updates unless I blew them up. Never accepted full responsibility always tried to blame deflect. Tommy the head of service and Robert Cummings the salesperson were especially vile during this process. Save yourself a headache and never buy a car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Isaiah Williams, We work hard to provide a fantastic experience to everyone. It is discouraging to see that you had a negative experience. Your car was taken to the Ford dealership and they said nothing was wrong with, just as we could find nothing wrong with it...

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5.0

Great dealer!

One of the best car buying experiences I have ever had! Very professional, honest and detailed when completing a transaction. Everything that we were told over the phone was accurate when we arrived! We just moved to searcy from out of state and thought we had a good dealer there! These guys are awesome

5.0

Great dealer!

One of the best car buying experiences I have ever had! Very professional, honest and detailed when completing a transaction. Everything that we were told over the phone was accurate when we arrived! We just moved to searcy from out of state and thought we had a good dealer there! These guys are awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Top notch service

Service department went out of their way to help get me on my trip out of state by changing my oil with no notice or appointment the morning I needed to leave! They were absolutely awesome!

5.0

Top notch service

Service department went out of their way to help get me on my trip out of state by changing my oil with no notice or appointment the morning I needed to leave! They were absolutely awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wendy, Thank you so much for all the kind words. We sure appreciate you. Have safe travels!

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5.0

Ryan Tillery was Awesome! Best salesman in town!

Ryan is the Most courteous. He made the entire process a breeze. We couldn?t be happier!!

5.0

Ryan Tillery was Awesome! Best salesman in town!

Ryan is the Most courteous. He made the entire process a breeze. We couldn?t be happier!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for the high star rating! We hope you have a great day!

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1.0

We went to look at a truck, and we were ready to

We went to look at a truck, and we were ready to purchase. The truck has some issues that were being fixed before the sale, during this time we were working numbers and trying to make a deal with the dealership. The salesman said he’d call back with information and never called back, just dropped the deal to sell to someone else, I suppose. I wouldn’t really know since I never received a return phone call regarding anything. Worst service we’ve ever received from a dealership. 10/10 do not recommend.

1.0

We went to look at a truck, and we were ready to

We went to look at a truck, and we were ready to purchase. The truck has some issues that were being fixed before the sale, during this time we were working numbers and trying to make a deal with the dealership. The salesman said he’d call back with information and never called back, just dropped the deal to sell to someone else, I suppose. I wouldn’t really know since I never received a return phone call regarding anything. Worst service we’ve ever received from a dealership. 10/10 do not recommend.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

S_seficik, We work hard to provide a fantastic experience to everyone. It is discouraging to see that you had a negative experience. This has been sent to the Service Manager and GM to be addressed.

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5.0

Really Great People. Purchased our 2015 GMC Acadia new...

Really Great People. Purchased our 2015 GMC Acadia new from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping us. The Smiths, Vilonia, AR

5.0

Really Great People. Purchased our 2015 GMC Acadia new...

Really Great People. Purchased our 2015 GMC Acadia new from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping us. The Smiths, Vilonia, AR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Fantastic People! Best buying experience I have ever...

Fantastic People! Best buying experience I have ever had!!! Orr GM Superstore Rocks!! The GM Alex Valencia and his Sales staff are the nicest most friendly guys I have ever met.

5.0

Fantastic People! Best buying experience I have ever...

Fantastic People! Best buying experience I have ever had!!! Orr GM Superstore Rocks!! The GM Alex Valencia and his Sales staff are the nicest most friendly guys I have ever met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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