Cogswell Motors

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 30, 2019

    I am very pleased with my purchase and glad I didn’t go anywhere else. The Internet Sales Consultant was very professional and consistent in reaching out... and checking on the phase of my vehicle purchase, but was not overbearing and was not pushy about making a sale. The Sales Consultant and Finance Manager were amazing as well. I am so pleased with the excellent customer service I received at Cogswell to the point I recommend them to anyone looking to make a vehicle purchase and I likely will be back again for my future vehicle purchases.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    April 15, 2018

    Usually hate looking for a vehicle but when I pulled up it just felt right. The people who work there are fantastic. Michael Smith was my salesman and... he was a blast to be around. Even shot a basketball for extra cash. Made 3 out of 5. $300 richer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • April 25, 2016

    Bought a new truck and had a "noise" coming from front end @2000K miles. I explained my issue and was greeted with a loaner. In less than 2 hours I had... my truck back and the small issue was resolved at no cost to me. Normally I would have to explain noise and then get a funny look, but this never happened and I was taken seriously from the get-go. Thanks for a nice truck and even better service..... P.S. ask for Richard Roberts when purchasing your next vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Beau!

  • 5.0 out of 5
    April 11, 2018

    Wonderful people to work with. Made the process fast, had all the paper work ready, and we were out of there in a short time. Maddie, Michael Smith,... and Keith Holbrook were very friendly and we would recommend them to anyone looking for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review! We appreciate your business and the drive you made to become a part of the Cogswell Motors Family!

  • 5.0 out of 5
    July 22, 2017

    Working with Bobby Wells was phenomenal. He stayed late to make sure we got a chance to test drive the cars we wanted. He went above and beyond what was... asked of him and was really friendly. The person that done the detail cleaning done a fantastic job as well. It looked almost like it came straight from the factory. I will definitely be looking here for my next vehicle. Thank you Cogswell team.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 11, 2017

    What can i say about the service here..exceptional is one word that comes to mind...my girlfriend came by here a week before to test drive some cars and... she was greeted by the wonderful and kind Daniel..she said the service was so good she suggested i should come by and see what they had to offer...went and test drove a mustang. Fell in love instantly. Daniel was so kind and walked us through all the steps and never pressured me to by not one time! Even though i did not even plan to buy that day! I could write this review all day but my fingers are getting tired lol all i can say is to daniel and all the other people at cogwell motors..thank you for allowing for my dream to come true! From the bottom of my heart thank you!! Hands down the best sales person i worked with and best place to buy a car..come by and see these people! Especially daniel!!! You wont regret it!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 8, 2017

    Great buying experience. Many thanks to Steve and Kathy. Both of them have always treated us very very Well. Thank you to Derek in financing also. He has... made the buying process more pleasant. They ALL go above and beyond. Its that Hometown difference that Cogswell Motors has that makes buying from them time after time Great!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 30, 2017

    Good truck at a fair price. That's good these days.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. McGee, Thank you for the kind words. Enjoy your new truck!

  • 5.0 out of 5
    January 24, 2017

    Haven't bought a car yet but still working on it the sales team is going out of their way to make sure that I have a wonderful buying experience

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Philip, We're glad to help...Thank you for the kind words!

  • 5.0 out of 5
    January 14, 2017

    Did not purchase a car, but response from sales team was excellent

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Richard, Thank you for the great review. We are sorry we didn't have the vehicle with the options you were looking for this time. Maybe next time we... will...have a great day and thank you again!

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