I am very pleased with my purchase and glad I didn’t go anywhere else. The Internet Sales Consultant was very professional and consistent in reaching out... and checking on the phase of my vehicle purchase, but was not overbearing and was not pushy about making a sale. The Sales Consultant and Finance Manager were amazing as well. I am so pleased with the excellent customer service I received at Cogswell to the point I recommend them to anyone looking to make a vehicle purchase and I likely will be back again for my future vehicle purchases.
Usually hate looking for a vehicle but when I pulled up it just felt right. The people who work there are fantastic. Michael Smith was my salesman and... he was a blast to be around. Even shot a basketball for extra cash. Made 3 out of 5. $300 richer.
Bought a new truck and had a "noise" coming from front end @2000K miles. I explained my issue and was greeted with a loaner. In less than 2 hours I had... my truck back and the small issue was resolved at no cost to me. Normally I would have to explain noise and then get a funny look, but this never happened and I was taken seriously from the get-go. Thanks for a nice truck and even better service..... P.S. ask for Richard Roberts when purchasing your next vehicle!
Wonderful people to work with. Made the process fast, had all the paper work ready, and we were out of there in a short time. Maddie, Michael Smith,... and Keith Holbrook were very friendly and we would recommend them to anyone looking for a new or used vehicle.
Thank you so much for your review! We appreciate your business and the drive you made to become a part of the Cogswell Motors Family!
Working with Bobby Wells was phenomenal. He stayed late to make sure we got a chance to test drive the cars we wanted. He went above and beyond what was... asked of him and was really friendly. The person that done the detail cleaning done a fantastic job as well. It looked almost like it came straight from the factory. I will definitely be looking here for my next vehicle. Thank you Cogswell team.
What can i say about the service here..exceptional is one word that comes to mind...my girlfriend came by here a week before to test drive some cars and... she was greeted by the wonderful and kind Daniel..she said the service was so good she suggested i should come by and see what they had to offer...went and test drove a mustang. Fell in love instantly. Daniel was so kind and walked us through all the steps and never pressured me to by not one time! Even though i did not even plan to buy that day! I could write this review all day but my fingers are getting tired lol all i can say is to daniel and all the other people at cogwell motors..thank you for allowing for my dream to come true! From the bottom of my heart thank you!! Hands down the best sales person i worked with and best place to buy a car..come by and see these people! Especially daniel!!! You wont regret it!!!
Great buying experience. Many thanks to Steve and Kathy. Both of them have always treated us very very Well. Thank you to Derek in financing also. He has... made the buying process more pleasant. They ALL go above and beyond. Its that Hometown difference that Cogswell Motors has that makes buying from them time after time Great!!!
Good truck at a fair price. That's good these days.
Mr. McGee, Thank you for the kind words. Enjoy your new truck!
Haven't bought a car yet but still working on it the sales team is going out of their way to make sure that I have a wonderful buying experience
Philip, We're glad to help...Thank you for the kind words!
Did not purchase a car, but response from sales team was excellent
Richard, Thank you for the great review. We are sorry we didn't have the vehicle with the options you were looking for this time. Maybe next time we... will...have a great day and thank you again!