Reviews
oil change
Jeff is a wonderful service writer. The dept takes great care of me and my vehicle always. I enjoy my experience there each and every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out. Take care.
Just great overall service
I had a recall on my truck.. The experience was very fast for me.. Everyone I encountered was very friendly.. The service team got me in and out Ty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Expidante and professional
Took my car in to another dealer and the experience was terrible. Took my car into BobMoore Ford and my car was fixed quickly and professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know. Take care.
2017 Fusion
Called the service department got us right in diagnosed the problem told us when we could bring the vehicle into have it serviced again good to his word on when the vehicle would be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Great experience
I always have a positive experience at Bob Moore Ford. Jeff is so friendly and happy to help. I had the works and a tire fixed. Quick and efficient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Melissa, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know. Take care.
Great service
Great service and great people. Everyone was very helpful and nice. Jeff Gann was very nice and courteous. Can't remember all employees I talked to. Got tp meet Mr. Bob Moore at the downtown location about 40 years ago. He was very helpful and nice. Great man. Thanks, Dennis Teague.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for your praise and kind comments about our team. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Service
Went to one dealer to get services and the Tech was off. So I called bob moore and Chad got me in even though they were swamped spoke volumes. I’m very happy car is running nice. Thanks bob Moore.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford. If you're ever in need of more help, please let us know. Take care.
The salesman made me very happy.
The guy's were really nice and very helpful. They answered all my questions. I was really pleased with the service... I love my new car. Thanks for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team. If you're ever in need of more help, please let us know. Take care.
Warranty work
Both Jeff and Josh were friendly and did an excellent job of updating me while the car was having the rear differential rebuilt. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sean, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
30 minute oil change
Made my appointment on line. Service reps very courteous. Oil, filter and service inspection took 30 minutes and I was on my way. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford. Please reach out to us if there is anything else we can do for you. We hope you have a great day.