Huntersville Ford

Great experience working with Bryan Mooney buying an electric F150. He was friendly, very knowledgeable, and super efficient. He set us up beautifully to drive out of there very happy. No messing around.

Took my 2020 Ford Raptor into dealership to sell it to them. We agreed on a price and they asked to take it to the service bay, which was fine as there were no issues with the vehicle. It came back from the shop with a ton of error messages, ABS, Hill Start, etc., and they said we can't give you the agreed upon price due to these messages. Pretty convenient for them. Not very convenient for me. I'm taking it to a more trust worthy dealership in Mooresville. And, the error messages are no longer showing up..... In that same vein, a couple years ago, the truck was making a strange noise and I took it to them to fix. They returned the truck, saying it was fixed, although it wasn't fixed. Took to the Mooresville Ford dealer who said, "Oh yeah, there's a service bulletin on this" and fixed it in 5 minutes. This will be my last American car or truck. Between the quality of the vehicle and antics of their dealers, it is just not worth it.

I had my car serviced last week and it started by Jenn Simeone picking my car up from my home. She was very friendly and professional and your tracking system is very efficient when it comes to notifying of updates on my car. She was a pleasure to work with and I would use her very time I need to have any work done. Once my car was at the dealership, I received a call from Christopher letting me know that it was checked in and he verified what I needed to have done as far as my oil change, and included having my radio looked at since having problems with the volume control. He also was very courteous, friendly and professional. He then let me know when my car was done and explained what they found with my radio. I will ask for him whenever I need to call your service department with my needs or questions. I am very pleased with both of these people and your service department in general. Thank you! You have a satisfied Ford Owner

We bought our new F150 from Huntersville Ford. Ahmad and Joe made it a great experience. 100% would recommend Huntersville Ford.

They helped me get the car I wanted from hundreds of miles away, and got me an excellent rate on the loan. Very satisfied.

Wonderful staff and fair trade value. Very accommodating since we had an infant with us.

Everybody there was friendly your sales person that I Dealt with first class, I could not have asked for better service

Working with Yefferson and Eric as well as Jon in the records department was great. The easiest new car purchase I have ever made!

Explain to a customer that bought more than 6 cars/trucks from this dealership when they drop the ball on a request for a trade numbers for when they don't EVEN send the info to you???? I requested my trade in for a 2019 Ford Mustang Bullitt. Brittany Maners called me, and I requested my trade in value since it was bought at their dealership. She never called, text or even emailed the form after 3 phones calls. This was TOTALY on me for communication. After the last call, she informed me that the General Manager Stacy Cowan required me to fill out the form. Brittany Maners dropped the ball. If they do this to a customer with Mutiple buys at their dealership, how would they treat ANY NEW customer???

Great to deal with, great customer service, worked with me until I was satisfied on price, Brian was excellent