New 866-566-6234 Dealer Website
Used 866-708-6747 Email Dealer
Service 877-438-4093

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Reviews

Average Ratings

4.5
Average based on 36 reviews
  • Great Services, Clean Facilities, Friendly Staff

    The customer service folks always greet me cheerfully and by name when I take my car in for servicing. The personal attention they give me encour...


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    The customer service folks always greet me cheerfully and by name when I take my car in for servicing. The personal attention they give me encourages me to return time and again. I will continue to use Don Ledford Ford for my oil changes, tire rotations, etc. Friendliness means whether or not I continue to use any business. Peggy Giddens

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Amazing Dealership

    Amazing! Friendly and they go out of there way to make sure everything is taken care of. thanks! I even got a hug. :)


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    Amazing! Friendly and they go out of there way to make sure everything is taken care of. thanks! I even got a hug. :)

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great service clean facilities

    Your service department is fantastic. A good comfortable waiting area means a lot. Your service department representative "Alecia" is very court...


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    Your service department is fantastic. A good comfortable waiting area means a lot. Your service department representative "Alecia" is very courteous,knowledgeable and helpful Thank you

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great experience

    Everyone was perfectly wonderful, I love my Silverado.couldn't ask for better at all...fantastic.. Fast and easy...nice building, nice people, gre...


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    Everyone was perfectly wonderful, I love my Silverado.couldn't ask for better at all...fantastic.. Fast and easy...nice building, nice people, great deal, lot of fun

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Engine replacement

    The service was beyond Outstanding. My vehicle required a new engine. This was Wednesday. An engine was ordered and delivered late Thursday. I was...


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    The service was beyond Outstanding. My vehicle required a new engine. This was Wednesday. An engine was ordered and delivered late Thursday. I was required to travel out of town Monday. The shop foreman promised me my vehicle would be ready Friday afternoon. I was able to drive the vehicle home Friday afternoon 4:00 PM. Congratulations and Thank You for your outstanding service.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Outstanding service

    I was given a King's welcome and the services to be performend were explained in detail. Everyone was friendly and courteous. The staff exemplyfie...


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    I was given a King's welcome and the services to be performend were explained in detail. Everyone was friendly and courteous. The staff exemplyfies the motto "Service with a smile". My compliments to Alecia Pack.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Excellent service on purchase of new vehicle

    With the excellent assistance of my sales person, John Arbuckle I found what I was looking for and purchased it. The transaction was completed eff...


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    With the excellent assistance of my sales person, John Arbuckle I found what I was looking for and purchased it. The transaction was completed efficiently

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Not Customer Friendly

    I called them about a used car, I spoke to a salesman, he said he would check on the car, and he never called me back. I called back the next day,...


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    I called them about a used car, I spoke to a salesman, he said he would check on the car, and he never called me back. I called back the next day, they did not want to deal with me...............and I had cash!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Great service

    Everyone is very friendly and helpful. You really need to put some kind of anti-skid stuff on the floor going in and out of the service area. It ...


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    Everyone is very friendly and helpful. You really need to put some kind of anti-skid stuff on the floor going in and out of the service area. It was wet from rain and I almost slid down but I caught myself. I twisted my foot and it even took the nail polish of two of my toenails.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • not happy

    The salesman after coming out with a smile, seemed to help me with everything until the deal was made. After the vehicle sale was final they acted...


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    The salesman after coming out with a smile, seemed to help me with everything until the deal was made. After the vehicle sale was final they acted like they didnt want me on the premises. So overall I felt like the sale was the main goal and not customer loyalty. Its all about the money and not customer loyalty.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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