Al White Motors Inc

Reviews

4.6 out of 5 4.6
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 19, 2018

    Friendly knowledgeable staff. Stress free atmosphere with no high pressure sales pitch.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 21, 2018

    Have had one of the salespersons (Brad) be on the lookout for me a new truck. It took about a year but he found one. I gave him almost an impossible set... of critera it had took meet but he kept looking until he found it. Great hometown service from people you know and can make deals happen just like the big city guys. Thanks to Mike, Brad and all the others at Al White for what you do. This was the 4th vehicle I had bought from them and will continue to buy from them for a long time.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2018

    Needed a oil change, and license plate lamp replaced. Excellent service and very friendly staff..

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    May 16, 2018

    Purchased 2012 Jeep Wrangler cleanest used car I have ever bought fast and friendly sales team had me in and out in less the an hour would buy from them... again anytime A+++++++++++++++++++

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    James, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 7, 2018

    We have visited Al White Motors on numerous occasions looking at the Lincoln MKC and MKX. This time we hit the jackpot and are absolutely thrilled with... the Lincoln MKC we chose. Rob, our salesperson has been great each time we visited. He is very knowledgeable of the Lincoln products and has been one of the best we have ever dealt with and we have bought a lot of cars. Our trade in only had 4000 miles on it and was a 2017 model. We will certainly deal with Rob and Al White Motors when the need arises for a new vehicle,

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Stephen, thank you for your wonderful response to the quality of service our Staff provides! At Al White Motors, Inc., we value our customers and we l...ook forward to seeing you on your next visit. Take care!

  • 1.0 out of 5
    April 4, 2018

    Awesome experience with Rob. We have visited this dealer numerous times looking at Lincolns. It took several times over the last couple of years but we... did it this time...no regrets

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Stephen, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than ...a stellar experience here at Al White Motors, Inc. We would like the chance to talk to you further so please do call us at (931) 728-2402 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    February 28, 2018

    I expectedly, yet unrelentingly had to purchase a new car because mine finally said no more. From the moment I walked in my salesmen Rob was amazing. From... opening the door with a smile, a simple hand shake, pulling up cars under the awning during the rain and giving me the all the info I needed my entire experience was awesome. I never felt pressured like I had to make a choice I felt like I was the only customer that day. Rob even called the night I left to see how I liked the car and was I still satisfied! Even today when I went back to get my tags, the staff was friendly and put my plates on without even promoting. In the future I will definitely be returning to Al White. Thank you Rob and the rest of the staff for being amazing, you guys rock!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank y...ou for your business and we hope to see you here again down the road!

  • 5.0 out of 5
    February 22, 2018

    "I was in a pinch for a new car due to my old ones issues. After searching around at a few dealerships I decided to keep it local and purchase my first... ever brand new car from Al White Motors. Rob my salesmen made the interaction and purchase easy and seamless. Because of his overwhelming respect for my purchase and making me feel like a valued customer I am recommending Al White to all my family and friends. I couldn't be happier with my purchase of my 2018 Ford Focus, the gas mileage is amazing!"

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    Shopped for a new car
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  • 5.0 out of 5
    February 15, 2018

    I had maintenance done on my 2012 Ford Explorer. Engine, transmission and coolant system. When I arrived I was met and greeted with a smile. I had a... couple of questions and they answered all my concerns. I did this survey yesterday, however I think I put in the wrong star ratings. I was greatly satisfied with the service that Al White Ford did on my vehicle. They have a very clean facility with wonderful employees.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, w...e will be more than happy to assist you! Safe travels!

  • 1.0 out of 5
    February 14, 2018

    Had overdue service of my 2012 Ford Explorer. Staff was very frendley and answered all my questions. Excellent service, very clean facility.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Al White M...otors, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (931) 728-2402 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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