Wilkinson Chevrolet Buick GMC Cadillac

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Reviews

Average Ratings

3.3
9 lifetime reviews.
  • Great service

    They took my car right in and had a car ready for me for the day. They kept in contact with me


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    They took my car right in and had a car ready for me for the day. They kept in contact with me

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service is outstanding

    The ease of service. My appointment was at 2 and they brought my car to me by 4. Reasonable pricing as well.


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    The ease of service. My appointment was at 2 and they brought my car to me by 4. Reasonable pricing as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good dealership

    The people were knowledgeable. We had to tell them about the call back. They had no idea. I wondered why.


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    The people were knowledgeable. We had to tell them about the call back. They had no idea. I wondered why.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service

    Freindly service, take care of me when they said they would, clean waiting area and show room, great service, all personel have smiles and treat y...


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    Freindly service, take care of me when they said they would, clean waiting area and show room, great service, all personel have smiles and treat you warmly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • terrible

    terrible place for repair of car. Would not recommend this place to anybody


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    terrible place for repair of car. Would not recommend this place to anybody

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Repair

    I brought my car Chevy Cruze here for repair the checking engine light was on. I brought it 4 times in 1 month but they can get it fix it. Definit...

    Dealer Response

    Thank you for alerting us to this issue, Anthony. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about yo...


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    I brought my car Chevy Cruze here for repair the checking engine light was on. I brought it 4 times in 1 month but they can get it fix it. Definitely not recommand this dealership. Please do not go. Not got but had to pay. I wish there is a zero star.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for alerting us to this issue, Anthony. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Regards, Wilkinson Cadillac Chevrolet Buick GMC Team


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  • Was not able to perform service, but had to pay

    I took my car to Wilkinson to have a keyless entry remote made for it. I was quoted and agreed to a price of $127.95 ($49 labor and $78.95 for the...


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    I took my car to Wilkinson to have a keyless entry remote made for it. I was quoted and agreed to a price of $127.95 ($49 labor and $78.95 for the key). I was then told that the mechanic had run into a code he had never seen before and was unable to program the key for my car and would have to perform diagnostics which would be an additional $75. I declined to pay and assumed I would be leaving, just with no keyless entry remote as the dealership was unable to program it. However, I was told I had to pay the $127.95 and now have a $78.95 key that does me no good as the dealership could not program it. I agreed to pay the $127.95 prior to bringing my car in exchange for the service of programming a key for my vehicle which did not happen. What ever happened to customer service? I would have given 0 stars if the site allowed. I am seeking further recourse.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience.

    Great people working there. They gave me the best price and I shopped at 3 other dealers. They made sure I was comfortable with every feature of m...


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    Great people working there. They gave me the best price and I shopped at 3 other dealers. They made sure I was comfortable with every feature of my new truck and came to my house to set up the garage door opener.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    We always get great service from the service department.


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    We always get great service from the service department.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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