Reviews

Average Ratings

4.0
78 lifetime reviews.
  • Best experience

    Thank you to Michael and Steve for making this the best experience I have had buying a car.


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    Thank you to Michael and Steve for making this the best experience I have had buying a car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • STAY AWAY

    Note that this was an online shopping experience. I felt that I was treated with complete dishonesty. At first, when I inquired about a vehicle, I...

    Dealer Response

    Hello there, I am sorry that the vehicle was not removed from Cars.com and I am looking into why this happened. If there's anything else I can do...


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    Note that this was an online shopping experience. I felt that I was treated with complete dishonesty. At first, when I inquired about a vehicle, I was told that it was being sold. Not a problem until the next day, the very same vehicle (exactly the same including stock number and vin number) was still on their site listed at $1,500 higher than the day before.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hello there, I am sorry that the vehicle was not removed from Cars.com and I am looking into why this happened. If there's anything else I can do to earn your business, please contact me. Cal Rude 405-943-5721 crude@group1auto.com


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  • Not Impressed

    So, this was the 4th dealership that I had visited in the past month to purchase a new car. I had to follow up with them and pretty much was put ...

    Dealer Response

    Trax, We truly value your business and thank you for bringing this to my attention. Please contact me directly at (405) 943-5721. I would like an...


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    So, this was the 4th dealership that I had visited in the past month to purchase a new car. I had to follow up with them and pretty much was put on the back burner through the whole process and ended up with BoB Howard Chevy in Edmond!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Trax, We truly value your business and thank you for bringing this to my attention. Please contact me directly at (405) 943-5721. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Cal Rude General Manager


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  • great service experience

    I called and talked to Joe in service about the problems with my mothers car , he was very helpful and knowledgeable , he set up an appointment I ...

    Dealer Response

    Mike, thank you for reviewing Joe and our store! We are glad to hear that he found that pressing issue for you and your mother! We are glad to h...


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    I called and talked to Joe in service about the problems with my mothers car , he was very helpful and knowledgeable , he set up an appointment I took her car in , they found the problem I was concerned with took care of it , also found another pressing issue repaired that , worked with my warranty and got all the repairs covered , I am very happy with the whole experience , thanks Joe and the whole crew in the service dept , I will recommend you guys to everyone I know , sincerely Mike B.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mike, thank you for reviewing Joe and our store! We are glad to hear that he found that pressing issue for you and your mother! We are glad to hear we could earn your business!


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  • Service department.

    Thank you Ray and Cole for helping me out with my truck. You guys are top notch. Great job Smicklas.

    Dealer Response

    Hi, Tom. Thank you for your review and kind words regarding Ray/Cole. We're thrilled with the service you received while at our service center. W...


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    Thank you Ray and Cole for helping me out with my truck. You guys are top notch. Great job Smicklas.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Tom. Thank you for your review and kind words regarding Ray/Cole. We're thrilled with the service you received while at our service center. We appreciate your business! Please come back to visit with us again.


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  • The best of everything

    Was the best car shopping experience we have ever had. Would highly recommend purchasing a vehicle here. More than reasonable with their prices. B...

    Dealer Response

    Thank you David for the kind words! We thrilled that you had such an exceptional car buying experience here with us!


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    Was the best car shopping experience we have ever had. Would highly recommend purchasing a vehicle here. More than reasonable with their prices. Beyond comparison! We came all the way from Colorado just to do business with them, due to the fact of all other dealers around here, being unwilling to make a reasonable deal with us. We will definitely be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you David for the kind words! We thrilled that you had such an exceptional car buying experience here with us!


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  • Used car purchase

    Purchased a used Buick Enclave the staff was great. Worked with us to get the best deal and keep monthly payments with our budget. No high pressur...

    Dealer Response

    Thank you Yankee for the kind words about Shelly! We are thankful for your business! We look forward to your next visit!


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    Purchased a used Buick Enclave the staff was great. Worked with us to get the best deal and keep monthly payments with our budget. No high pressure sales here. Really customer friendly. Bought a used car from Smicklas 9 years ago and went back again. Would use this dealership for servicing any GM or other brand. Had factory recall work on a 2003 Alero, it was done quickly and a free 25 point inspection which alerted me to items that needed to be addressed. I am a shade tree repairman and did the work myself. When the car was ready for pick up, got a phone call and upon arrival was greeted by Shelly the service adviser. She explained what was found and even walked to where the car was parked. Would buy and have major service done by this dealership anytime and will recommend them to friends and family. There are the greatest

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Yankee for the kind words about Shelly! We are thankful for your business! We look forward to your next visit!


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  • Buying Process

    Tom Hopkins made our experience of buying a new car enjoyable. His professionalism was outstanding! We would recommend Tom to everyone who is look...

    Dealer Response

    Thank you for being our customer, we are glad to hear that Tom did a great job!


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    Tom Hopkins made our experience of buying a new car enjoyable. His professionalism was outstanding! We would recommend Tom to everyone who is looking for a new car! JCV and AJV

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for being our customer, we are glad to hear that Tom did a great job!


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  • Amazing experience!!

    I had an amazing experience at Smicklas Chevrolet. After searching online and sending a few emails back and forth with Chris Finley at Smicklas I ...

    Dealer Response

    Thank you for your kind review, Katrina. We hope you are enjoying your new ride!


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    I had an amazing experience at Smicklas Chevrolet. After searching online and sending a few emails back and forth with Chris Finley at Smicklas I decoded to go there first and I am so glad I did. Tom Hopkins was who showed us the Mercury Mountaineer and it was everything we wanted! I am so happy with our purchase! My husband and I decided that we are going to buy another vehicle in April and we are going to Smicklas Chevrolet to buy it and I hope that we get to speak with Tom Hopkins again. I am so happy with my experience! I can't wait to go there again! Thank you so much Smicklas and Tom!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review, Katrina. We hope you are enjoying your new ride!


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  • Kenneth is Awesome!

    Great Experience at Smicklas Chevy on N.W. Expressway! Kenneth McDonald made the experience and purchase enjoyable! Put us at ease and thoroughly ...

    Dealer Response

    Thank you for your business, and for your kind words about Kenneth!


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    Great Experience at Smicklas Chevy on N.W. Expressway! Kenneth McDonald made the experience and purchase enjoyable! Put us at ease and thoroughly explained the process while buying a new vehicle. He was awesome, will come back to Smicklas to see Kenneth for our next vehicle purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business, and for your kind words about Kenneth!


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