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Diffee Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchased used cars at Diffee

My wife and I have purchased 4 used cars from Diffee Motors over the years. Always a first-class experience with quality cars and reliable maintenance when needed. We've worked with sales, finance, maintenance shop, and insurance services with no issues receiving first class customer service. In our opinion, they are the best by far!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Shout out to Joe in service

Joe is an excellent representative for Diffee in the service department. Even though the service needs were not necessarily the news we wanted he worked hard to help however he could. The care and professionalism is amazing. We have found a dealer and service for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another positive experience

Went in for my oil change and as usual the service department goes above and beyond with changing the oil, rotating tires etc. They not only provide great service but also have great customer service from the beginning of the purchase process through all service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ANOTHER STELLAR VISIT

I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had. Not only was the buying process a pleasant experience but the service department is also a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Karla. Buyer

After my daughters wonderful experience with Conner at Diffee we decided to look for our purchase there due to her recommendation. When we arrived Conner was not in and we were helped by Turner. Turner was wonderful also. We made our purchase of a used MKT and it was a pleasant and enjoyable experience throughout. Diffee is so far above others in their customer service and attention to detail that we would highly recommend from our family experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 MKZ

We have experienced the "Diffee Difference" in the past and that is why we did not hesitate to purchase from Diffee again. We took our 2009 MKZ in for the recall on the airbags. While there, looked at cars and decided to purchase a new model. The experience was quick and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2nd time buying, and would do it again!

This was our second time buying a car from Diffee. It was definitely worth the drive to El Reno, especially after having been to carmax, and a couple other dealers. Diffee was able to find us the best interest rate for a car loan! Would recommend anyone to take the time and head out there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Looking for a Lincoln to replace one we loved!

Conner is an excellent salesman with a solid knowledge of all the automobiles on the Diffee lot. He is caring and his follow through is amazing! We highly recommend Diffee Ford Lincoln in El Reno and Conner Diffee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice experience.Most painless car deal ever.

We researched deals for used Lincoln Navigator for about two months.Went to Diffee to just look.We drove vehicle home and showed our mechanic the next day.He said we would be foolish to not buy for the price.We went back the next day and the deal was made.We got exactly what we wanted at a very fair price.Very nice vehicle.Gary Karlin and Michael Raidt,our salesmen,treated us like old friends although we had never met.I highly recommend this dealership and our salesmen.Thank you for a pleasureable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome all around experience!

This is our third purchase from Chandler, each one has been exemplary in all respects. Diffee Lincoln sets the bar for other dealerships to strive for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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