Reynolds Ford of Oklahoma City

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
232 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 5, 2019

    A Totally unique experience.. from Start to finish in less than 2 hours. Kyle Davis an awesome and knowledgeable salesperson. Recommend this dealership... no matter the distance.

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    Shopped for a used car
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    Dealer Response

    Diane, Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear th...at Kyle was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Respectfully, Lance Franklin - General Manager

  • 5.0 out of 5
    October 4, 2019

    Through the years we've purchased many a car and experienced various types of salespersons. Our car buying experience at Reynolds Ford with our salesperson,... Ash Patel was the best by far. Ash asked questions and found the car was for my personal use. From there on, he included my husband in the conversation, but directed most of his attention to my needs and concerns. He was very informative and explained every tech, mechanical and comfort feature expertly. Ash was low pressure and very pleasant to work with. Honestly, my husband and I said, if we couldn't settle on a car that evening, we'd wait till Ash could find one that fit our needs. Fortunately, Ash found the perfect car for us.

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    Shopped for a used car
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    Dealer Response

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to d...eliver the level of service you expect and deserve. I'm glad we didn't let you down! We agree with you. Ash is an exceptional employee and truly an asset to our sales team. We appreciate your business and look forward to servicing you in the near future. Best Wishes - Lance Franklin General Manager

  • June 11, 2017

    FROM START TO FINISH I WAS BLESSED TO HAVE JO HYUN HONG AS MY SALES MAN. EXCELLENT KNOWLEDGE AND CUSTOMER SERVICE! HE WENT BEYOND AND EXCEEDED ALL EXPECTATION... I HAD! REYNOLDS FORD IS THE BEST DEALERSHIP IN OKLAHOMA CITY.

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    Shopped for a used car
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    Dealer Response

    Rosie, we have to agree with you on being the best! We do very much appreciate you and the time you took to give Jo and the team this great review. ...Thank you for your business. Enjoy your new 2016 Ford. CW Evans General Manager

  • 5.0 out of 5
    September 17, 2019

    They treated me wonderful kept informed during the detailing showed me all the features. Wonderful group. See bode turner for a good deal on a new ford

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    Shopped for a new car
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    Dealer Response

    Thank you for sharing your experience and taking the time to write this review. Your feedback is important to us. I'm glad that Bodie was able to he...lp your during your visit. We appreciate you and your business and we look forward to seeing you again in the future. Respectfully, Lance Franklin - General Manager

  • 5.0 out of 5
    September 2, 2019

    I recently purchased a 2017 F250 from Reynolds Ford in OKC. I found the vehicle on the web and called to inquire about it. Alan Coffee answered my questions,... sent me a walk around video and provided another walk around on the phone call describing any blemishes. I made the decision to drive down from Wichita and I can say the truck was exactly as presented. This was one of the best car buying experiences I've had. We will be back in the future.

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    Shopped for a used car
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    Dealer Response

    Vince, Thank you for taking the time to give us this review and for taking the big drive out to our dealership. I am glad to hear that Alan was able ...to provide the customer service needed to make this experience the best possible. Enjoy your new F-250 and let us know if there is anything else we could help you with. We look forward to seeing you again in the future. Respectfully, Lance Franklin - General Manager

  • 5.0 out of 5
    August 29, 2019

    I just purchased a used Ford Escape from Reynolds, primarily because their service and attention in the past has been exemplary! For individuals who listen... to your wants/needs, this is the place to go.

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    Dealer Response

    Thank you for taking the time to give us this review. We always strive to deliver only the best customer service, I am glad that shows. Thank you ag...ain for this review and for your continued business. Enjoy your new Escape. Respectfully, Lance Franklin - General Manager

  • 4.0 out of 5
    July 9, 2019

    My husband and I were in the market for a small SUV. We at first went to Buick, but for some unknown reason, they were reluctant to find and/or sell us... a vehicle. My husband had bought a Ford F-150 from Reynolds a few years back, so he convinced me to try there. Rylee Norman was our salesman. He was very low-key, but eager to find me the size and color scheme of vehicle that was right for me. He found me one in another state that was what I wanted, and he got it here for me. I am learning to use all the goodies on my new SUV. Thanks, Rylee!

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    Dealer Response

    Mrs. Waters, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad Rylee wa...s able to meet and exceed your expectations .We appreciate you and your business very much. Mike Lang - General Manager

  • 5.0 out of 5
    July 4, 2019

    The buying of a new vehicle is one of my least favorite activities. Tony went out of his way to be helpful but not overzealous. He kept in touch but... did not harass me. I very much appreciated that. Gave me a good amount for trade in - that’s what finally sealed the deal.

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    Dealer Response

    Thank you for this great review and for taking the time to give us your feedback. Here at Reynolds we work very hard to make each visit, smooth, and h...assle free. We are here for our customers, we care and we want the best for you. I am glad that you enjoyed your visit! We truly appreciate you and your business. Respectfully, Lance Franklin - General Manager

  • 5.0 out of 5
    June 10, 2019

    Great sales staff, and Kelly Porter was all over the lot pulling various trucks for me, and ultimately found me the truck I was wanting. Great experience.

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    Dealer Response

    Tracey, I am excited to hear that Kelley was able to help you find the truck that fits all your needs. Thank you for choosing us for your vehicle purc...hase and thank you for this great review. Respectfully, Lance Franklin - GM

  • 5.0 out of 5
    May 11, 2019

    It was great knowing he knew exactly what I wanted and found it. Everything was perfect and not like I was at a dealership! The used car manga was wonderful... too!

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    Dealer Response

    Kim, we are very happy to help anytime. Thank you for taking the time to give us this review and for your business. Please let us know if there is an...ything else we can assist you with. Respectfully - Lance Franklin, General Manager

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