Reynolds Ford of Oklahoma City

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Reviews

Average Ratings

4.7
498 lifetime reviews. Includes reviews of Reynolds Ford of Oklahoma City from DealerRater.com
  • Outstanding service and sales

    I've used Reynold's for service for 10 years and have had great success with their work. I had a very unusual problem with my 2004 Expedition. The...

    Dealer Response

    Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased ...


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    I've used Reynold's for service for 10 years and have had great success with their work. I had a very unusual problem with my 2004 Expedition. The service manager had the same problem and worked it out on his truck first (over the course of several months!). My car now runs great. On my last visit, they spent awhile trying to track down a part that has been discontinued. That kind of commitment is rare. We also purchased a new vehicle from them in 2013. The salesman managed to be present for questions but not overly pushy. We got a really good deal from the dealership. We will return here for our next vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Tom Peters - General Manager


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  • New Car Purchase
    April 21, 2017

    My wife wanted a new Ford Explorer so we went to Reynolds Ford to see if they had one she liked. They did. My wife picked out the car she wanted a...

    Reynolds Ford of Oklahoma City

    I'm glad to hear that Alan was able to help you find the Explorer your wife was in search for. I know Alan and the entire team work hard to deliv...


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    My wife wanted a new Ford Explorer so we went to Reynolds Ford to see if they had one she liked. They did. My wife picked out the car she wanted and it was exactly what she wanted plus a few extras. I went through the price and it was exactly what I wanted to pay. Alan Coffee was our sales representative and did a great job. No questions asked went unanswered. Give him a raise!!!!!

    Does recommend this dealer
    Reynolds Ford of Oklahoma City

    I'm glad to hear that Alan was able to help you find the Explorer your wife was in search for. I know Alan and the entire team work hard to deliver the customer service deserved and desired. Thank you very much for taking the time to give us your feedback and thank you for thinking of us for the dealer of your choice when shopping for the new Explorer. - CW Evans - General Manager


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  • Great Buying Experience
    April 20, 2017

    Everyone at Reynolds were very professional and courteous. Alan Coffee went above and beyond to find me the right vehicle at the right price. I ha...

    Reynolds Ford of Oklahoma City

    Thank you for sharing your experience and taking the time to write this review. We are glad to hear that Alan was able to help you with the purcha...


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    Everyone at Reynolds were very professional and courteous. Alan Coffee went above and beyond to find me the right vehicle at the right price. I have purchased many vehicles over the years and presently own several vehicles. I would certainly refer anyone to visit Reynolds Ford if they were looking for a new vehicle at a fair price and great service in buying and maintaining their new vehicle. Thanks again Reynolds Ford for making my buying experience one to remember!

    Does recommend this dealer
    Reynolds Ford of Oklahoma City

    Thank you for sharing your experience and taking the time to write this review. We are glad to hear that Alan was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. CW Evans- General Manager


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  • Wonderful buying experience
    April 12, 2017

    I have purchased several vehicles over many years from Reynolds Ford and have always received what I consider to be the best vehicle purchases eve...

    Reynolds Ford of Oklahoma City

    Jeff, thank you for your continued business. Our goal is to always go above and beyond all expectations. Hearing from continued customers is alw...


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    I have purchased several vehicles over many years from Reynolds Ford and have always received what I consider to be the best vehicle purchases ever. All of the employees are friendly and willing to go the extra mile to insure that the customer receives the best buying experience ever.

    Does recommend this dealer
    Reynolds Ford of Oklahoma City

    Jeff, thank you for your continued business. Our goal is to always go above and beyond all expectations. Hearing from continued customers is always re-assuring that we are hitting our goals on customer service. Thank you for this great review and thank you again for your business. CW Evans General Manager


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  • Good customer service

    Delivered vehicle to my house and the truck was what they advertised it to me as. Very pleased with this dealership!

    Dealer Response

    Rock, thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive...


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    Delivered vehicle to my house and the truck was what they advertised it to me as. Very pleased with this dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rock, thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your vehicle and appreciate your business. Best Wishes - CW Evans GM


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  • Outstanding Customer Service
    April 7, 2017

    Our company buys all our cars and trucks from Reynolds Ford OKC. Personally I buy all my vehicles from this dealership. This dealer has outstand...

    Reynolds Ford of Oklahoma City

    Thank you for your continued support and for choosing us for your vehicle purchasing needs. We appreciate this great review and the time you took...


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    Our company buys all our cars and trucks from Reynolds Ford OKC. Personally I buy all my vehicles from this dealership. This dealer has outstanding customer service from the parts department, service department, quick lube, and car sales. If you have any needs from new car to oil change I would highly recommend Reynolds Ford. I would invite anyone to stop by and visit with Sam in the Quick Lane, Mike in the parts department, Jeff in the service department, and Bodie in the car sales department.

    Does recommend this dealer
    Reynolds Ford of Oklahoma City

    Thank you for your continued support and for choosing us for your vehicle purchasing needs. We appreciate this great review and the time you took to fill this out. CW Evans General Manager


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  • Frank Bishop is an outstanding salesman.
    April 6, 2017

    Mr Frank Bishop did a great job of handling us and our car buying experience. He is a credit to Reynolds For. Hope all of the other sales people...

    Reynolds Ford of Oklahoma City

    Thank you for this great review. Frank and the team are always happy to help. Our goal for our sales team is to make each visit comfortable and ...


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    Mr Frank Bishop did a great job of handling us and our car buying experience. He is a credit to Reynolds For. Hope all of the other sales people are as knowledgeable and kind as he is. No pressure and very comfortable experience.

    Does recommend this dealer
    Reynolds Ford of Oklahoma City

    Thank you for this great review. Frank and the team are always happy to help. Our goal for our sales team is to make each visit comfortable and hassle free. It's always nice to hear when we are meeting our goals. Thank you again for the review and for your business. CW Evans General Manager


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  • Excellent experience!
    April 1, 2017

    Quick, easy, no pressure - this is how I would summarize my experience purchasing my 2017 F-150. I am very pleased with my purchase. Ron found t...


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    Quick, easy, no pressure - this is how I would summarize my experience purchasing my 2017 F-150. I am very pleased with my purchase. Ron found the vehicle I was looking for in another state, and arranged for the vehicle to be brought here. The truck was delivered in perfect condition inside and out, and was freshly detailed. All accessories, manuals, etc were present. Again, very pleased with the purchase...will definitely go back again when the time comes.

    Does recommend this dealer

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  • 2017 F-150 delivered perfectly
    March 31, 2017

    It was time to replace another company truck. Bodie easily located the truck and delivered it flawlessly quicker than I was expecting. all the add...

    Reynolds Ford of Oklahoma City

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard ...


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    It was time to replace another company truck. Bodie easily located the truck and delivered it flawlessly quicker than I was expecting. all the add-on's were completed, truck was full of gas and spotless. paperwork was completed prior to my arrival at dealership and I was on my way in ten minutes. price was great and I am sure we will be replacing more of the 16 trucks that we have purchased form Bodie Turner at Reynolds in the future. Well done!

    Does recommend this dealer
    Reynolds Ford of Oklahoma City

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We agree with you. Bodie is an exceptional employee and truly an asset to our sales team. We appreciate your business and look forward to servicing you in the near future. Best Wishes - CW Evans General Manager


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  • Customer service nightmare
    March 19, 2017

    I purchased a vehicle on Thursday March 16th, 2017. Upon delivery, I realized that the car was not clean. The engine and dashboard was dusty and t...

    Reynolds Ford of Oklahoma City

    Thank you for bringing this to our attention. We are sorry your visit to our dealership failed to meet your expectations, and please know we are a...


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    I purchased a vehicle on Thursday March 16th, 2017. Upon delivery, I realized that the car was not clean. The engine and dashboard was dusty and there was grass on the carpet. When I asked him to clean the car for me, he was very rude and argumentative before he finally agreed to have the car cleaned. He was so rude and condescending as if he were doing me a favor. His supervisor was just as rude..

    Does not recommend this dealer
    Reynolds Ford of Oklahoma City

    Thank you for bringing this to our attention. We are sorry your visit to our dealership failed to meet your expectations, and please know we are always striving for the best possible customer experience. Please feel free to let us know if you need anything else, we would love to help you. CW Evans General Manager


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