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Reviews

Average Ratings

5.0
11 lifetime reviews.
  • The search is over!

    I have been searching for a particular vehicle for over a year and the search is over! Let me start with I traveled to Virginia to only be disappo...


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    I have been searching for a particular vehicle for over a year and the search is over! Let me start with I traveled to Virginia to only be disappointed in the condition of the vehicle and was in route to Charlotte only to receive a phone call that the vehicle had been sold out from under me. Needless to say I was a bit skeptical to travel 3 1/2 hours to possibly be disappointed again. I am so thankful that I listened to Barry Grimes at Phelps Chevrolet in Greenville, NC. Barry is a man of his word! He assured me I would not be disappointed nor would he sell the car out from under me and the vehicle lived up to every word he spoke. The buying experience was as pleasurable as possible and we left with the number my husband and I felt comfortable with. Barry is a man of integrity and carried through with everything he said he would do. I did not feel pressured or have the felling of getting ripped off. He has even followed up to see if I love my car. I love it, love it, love it! If Phelps has a car you are interested in, see Barry! He is hands down the most honest salesman we have ever dealt with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Efficient and friendly Dealership

    Friendly. Oil change took about an hour with an appointment. Nice waiting area with free coffee and TV. Clean facilities.

    Dealer Response

    We appreciate your marvelous feedback, Delores. It's our commitment to ensure quality customer care by providing comfortable and relaxing faciliti...


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    Friendly. Oil change took about an hour with an appointment. Nice waiting area with free coffee and TV. Clean facilities.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Delores. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as a friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Regards, Phelps Chevrolet Team


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  • treated very nice always do whatever it takes to m

    very professional and friendly. go out of their way to help. would highly recommend to all my friends and family members.

    Dealer Response

    Craig, we cannot thank you enough for your wonderful review of Phelps Chevrolet and for your referrals! It was a pleasure to assist you and please...


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    very professional and friendly. go out of their way to help. would highly recommend to all my friends and family members.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Craig, we cannot thank you enough for your wonderful review of Phelps Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Regards, Phelps Chevrolet Team


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  • Great service

    Service department is always top notch. They have always answered any and all questions patiently and professionally. I highly recommend Phelps Ch...

    Dealer Response

    Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Phelps Chevrolet! Regards, Phelps ...


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    Service department is always top notch. They have always answered any and all questions patiently and professionally. I highly recommend Phelps Chevrolet

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Phelps Chevrolet! Regards, Phelps Chevrolet Team


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  • Superb Service

    Phelps Chevrolet is a superb Dealership. Service with a smile, friendly and always provides outstanding service. Great buying experience from st...

    Dealer Response

    Thank you for writing about your visit with us, Tia! We are happy to hear that the team was able to provide you with the outstanding customer serv...


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    Phelps Chevrolet is a superb Dealership. Service with a smile, friendly and always provides outstanding service. Great buying experience from start to finish.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Tia! We are happy to hear that the team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Phelps Chevrolet Team


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  • Great place

    Waverley was a pleasure to work with. Great place and people. Would definitely recommend others to Phelps dealership!!! Love my new ride also!

    Dealer Response

    Thank you for leaving this remarkable feedback, Tobin. We appreciate your comments and are happy to hear that Waverley was able to meet your needs...


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    Waverley was a pleasure to work with. Great place and people. Would definitely recommend others to Phelps dealership!!! Love my new ride also!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this remarkable feedback, Tobin. We appreciate your comments and are happy to hear that Waverley was able to meet your needs. At Phelps Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Phelps Chevrolet Team


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  • GREAT SERVICE

    EASY AS EASY COULD BE YEP EASY EASY AS EASY COULD BE YEP EASY EASY AS EASY COULD BE YEP EASY EASY AS EASY COULD BE YEP EASY

    Dealer Response

    We appreciate the kind words, Joshua. We look forward to seeing you again in the future! Regards, Phelps Chevrolet Team


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    EASY AS EASY COULD BE YEP EASY EASY AS EASY COULD BE YEP EASY EASY AS EASY COULD BE YEP EASY EASY AS EASY COULD BE YEP EASY

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Joshua. We look forward to seeing you again in the future! Regards, Phelps Chevrolet Team


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  • Exceptional Customer Service!!

    I just purchased 2 2014 Silverado LTZ's from West and the experience was exceptional! West took all the time needed to answer all my questions and...


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    I just purchased 2 2014 Silverado LTZ's from West and the experience was exceptional! West took all the time needed to answer all my questions and located both trucks the color and with the options my wife and I wanted. He answered all emails, text and phone calls promptly. I purchased a truck from West 12 months ago and was so impressed as soon as we new we wanted new vehicles I knew who I was ging to call. Both deals were made over the phone and with no hassel. If you are looking for a honest, upfront, dedicated customer service dealership Phelps Chevrolet in Greenville is the place and ask for West Phelps. It was well worth the drive. Even after the purchase they stayed late to go over all the details of the vehicle and never made me feel rushed and answered all of my questions. I have purchased from a lot of dealerships all over eastern NC and have never had such a positive buying experience as I have with Phelps for the last 3 purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Finally new car shopping made easy....

    My wife and I recently began shopping for a Chevrolet Tahoe. We chose to look at Phelps due to the variety of selection on their lot. We began wor...


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    My wife and I recently began shopping for a Chevrolet Tahoe. We chose to look at Phelps due to the variety of selection on their lot. We began working with the sales team at Phelps to find the vehicle that fit our needs specifically. We discussed options, models, features, and colors multiple times. The rep continued to search for the vehicle that we were looking for. After locating a Tahoe that he felt we would like, he sent over pictures, all the options, and pricing which by the way was lower than any other Chevrolet dealership in the area. My wife really liked the find, and three days later the Tahoe had been delivered to Phelps for us to see. My wife and I took it home a day later. I cannot speak highly enough about the ease of this vehicle search. I have owned over 10 vehicles in my life and this was by far the easiest and most enjoyable experience I have had. I will be purchasing from Phelps again in the future when we are in the market for another vehicle. If you are searching for a new or used car give Phelps a chance to win your business, you owe it yourself to do so!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great place to buy!

    I have purchased new and used vehicles from Phelps and will never buy anywhere else! They make buying a car very easy and enjoyable. They have the...


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    I have purchased new and used vehicles from Phelps and will never buy anywhere else! They make buying a car very easy and enjoyable. They have the best prices and great customer service. They have stood behind every vehicle they sold me and covered things under warranty that they didn't even have too. I would highly recommend this dealer to anyone looking for a new or used car!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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