New 888-436-1218 Dealer Website
Used 888-435-8950 Email Dealer
Service 888-436-6001

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Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

3.7
Average based on 19 reviews
  • Cadillac SRX

    I went to Lucas Chevrolet for the first time last week. I went in to look for a new Cadillac SRX. I was met at the door by my salesman Matthew McD...

    Dealer Response

    Hi Michael! Thank you so much for your kind words. We are so happy Matthew provided you with an excellent buying experience. I assure you our serv...


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    I went to Lucas Chevrolet for the first time last week. I went in to look for a new Cadillac SRX. I was met at the door by my salesman Matthew McDonald. Matt took me around the lot showing me the various trim levels on the SRX and was very knowable about all the options and took a lot of time explaining all the features of the SRX and never pressured me at all which made purchasing the SRX a pleasure. Living in Williamson County I usually buy my vehicles in the Franklin area. I am glad I made the trip to Columbia to buy my new vehicle everyone at Lucas were nothing but top notch from my salesman Matt to the Sales Manager and the Finance Manager I was treated as a valued customer. I hope their Service Department is as good as there Sale Department. I look forward to doing more business with them in the future. Michael M Miller

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Michael! Thank you so much for your kind words. We are so happy Matthew provided you with an excellent buying experience. I assure you our service department will be just as attentive as the sales department. Thank you for being a Lucas customer!


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  • SERVICE DEPT EMPLOYEES ARE REALLY BAD HERE!!!

    Chris who was there on Saturday and who I have always had the same experience with him is HE IS VERY RUDE, LOOKS AT ME LIKE I'M TAKING UP HIS TIME...


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    Chris who was there on Saturday and who I have always had the same experience with him is HE IS VERY RUDE, LOOKS AT ME LIKE I'M TAKING UP HIS TIME AND DOES NOT REALLY WANT TO BE THERE OR HELP ANYONE! ALSO ON APRIL 23RD I FOUND A RAZOR BLADE ON THE FLOOR BOARD IN THE BACK SEAT I TOOK IT OVER THE YOUR SERVICE DEPT RIGHT AWAY CHRIS WAS WORKING I TOLD HIM WHERE I FOUND IT, HE COULD HAVE CARED LESS 'OH MUST HAVE BEN LEFT BY THE DETAIL GUYS' I SAID WHAT IF A CHILD WOULD HAVE BEEN SITTING BACK THERE AND FOUND IT-NO RESPONSE FROM HIM! I HAVE GOTTEN A NAME OF ANOTHER DEALERSHIP IN COLUMBIA WHO WOULD BE MORE THEN HAPPY TO SERVICE MY CAR, PLUS THEY WILL TAKE MY WARRANTY HONOR THE 2 OIL CHANGES THAT CAME WITH MY PURCHASE. I HAVE TOLD MY FRIENDS TO ALSO START USING THIS OTHER DEALERSHIP! I HAVE FILLED OUT YOUR SURVERY'S BEFORE BUT NOTHING HAS EVER BEEN DONE SO GUESS IT REALLY DOES NOT MATTER TO UPPER MANAGEMENT.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Customer Service, Poor Service of Vehicle

    Didn't check all tires for leak. Checked wrong one. Still have check engine light on for oil. Did not perform a satisfactory multi-point inspectio...


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    Didn't check all tires for leak. Checked wrong one. Still have check engine light on for oil. Did not perform a satisfactory multi-point inspection. Oil was changed, just hope the oil was changed as well.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2015

Lucas Chevrolet Cadillac - A Columbia, TN Chevrolet & Cadillac Dealer. Our Columbia dealership has one of the most experienced sales staff, serving as your premier Lewisburg and Franklin Chevrolet and Cadillac source offering new and used vehicles. Located at 101 S. James Campbell Boulevard, we are conveniently located to service all of Franklin Chevrolet and Cadillac drivers. We're your premier Cadillac dealer serving Spring Hill and Mt Pleasant. We also serve customers in Dickson and Lewisburg. Lucas Chevrolet Cadillac is your premier Franklin area Chevrolet and Cadillac dealer.

""You're Going To Love It Here""