Golden Circle Ford of Jackson

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Reviews

Average Ratings

4.4
Average based on 25 reviews.
  • Worst experience ever

    Went in to Buy a truck at the Bolivar location found the truck and come to a price that was good for me . I call them the next day to set up a pic...

    Dealer Response

    Billy, customer service is one of our number top priorities so we are disappointed to hear we failed to provide you with the quality experience yo...


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    Went in to Buy a truck at the Bolivar location found the truck and come to a price that was good for me . I call them the next day to set up a pick up time and the salesman said he would call me back in 10 min. never herd from him this happened twice so I figured my business wasn't important enough for them! I work for a company and we have in the past walked in picked the car or truck out wrote a check and left! Oh I did get a call back grime the salesman 2 weeks later which was today wanting to know if I still wanted the truck! Lol Hell no! And you won't have to worry about me or the company ever walking in there again

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Billy, customer service is one of our number top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (731) 554-3673 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.


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  • Awesome

    Great experience! Would definitely refer to a friend and will shop here again in the future.


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    Great experience! Would definitely refer to a friend and will shop here again in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Golden Circle

    This is the second vehicle that I have purchased at Golden Circle and truly pleased with the whole process. Tom Markin was my sales rep both times...


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    This is the second vehicle that I have purchased at Golden Circle and truly pleased with the whole process. Tom Markin was my sales rep both times and does an awesome job. Loving my new vehicle and would refer anyone to him and them..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • F-150

    Love the dealership will buy my truck's from now on .

    Dealer Response

    We're glad to hear that you were pleased with your experience here at Golden Circle Ford-Lincoln, Marvin! We sincerely appreciate your business an...


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    Love the dealership will buy my truck's from now on .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear that you were pleased with your experience here at Golden Circle Ford-Lincoln, Marvin! We sincerely appreciate your business and hope to continue to be of service for many years to come!


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  • Repeat customer

    I have purchased 4 vehicles from Golden Circle in Jackson and I won't go anywhere else. Dusty, Kevin and all of the management team are honest, fa...


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    I have purchased 4 vehicles from Golden Circle in Jackson and I won't go anywhere else. Dusty, Kevin and all of the management team are honest, fair, knowledgable and very considerate of their customers needs! If they don't have the car you are looking for ... Be patient and they will find it! A pleasant buying experience and excellent service after the sale!! That's hard to find these days!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Golden circle Ford

    It took about twenty minutes to get my truck dropped off which seems too long.I thought I had a appointment but found out that is just to talk to ...


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    It took about twenty minutes to get my truck dropped off which seems too long.I thought I had a appointment but found out that is just to talk to the service writer.I got there at 7:30 thinking my truck would get in the shop early.I am in sales and work out if my vechile.I got the call at 11:40 to say the oil change tire rotation was done.I asked to check to see if roters need turning.They said they did and it would be ready around 4.I can't be down a whole day for something that should not take very long,especially since I thought I had a appointment at 7:30.They need to let people know they either take appointments or they do not take appointments.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2017 Escape purchase from Golden Circle Ford

    Golden Circle team was attentive to our vehicle interest; focus stayed on customer expectations. Pricing was clear from beginning, with appropriat...


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    Golden Circle team was attentive to our vehicle interest; focus stayed on customer expectations. Pricing was clear from beginning, with appropriate review of incentives and applicable rebate opportunity. Excellent staff interaction throughout purchase process, Terry S. answered all questions and provided great detail regarding the options included with the vehicle we purchased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • allan

    after sale lots of items didn't get passed on ,I went to get the oil changed in my truck and the agreement that was given to me on free oil change...


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    after sale lots of items didn't get passed on ,I went to get the oil changed in my truck and the agreement that was given to me on free oil changes wasn't in the system ...was a bit embarrassing ...then i get a call from a sales person a another dealership telling me I had been passed to them.. so thats confusing too.??????

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Long time loyal customer

    After the last 3 visits to the service department, been very displeased, took 3 times to fix what i call a very easy fix , then when talked to t...

    Dealer Response

    Keith, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service fro...


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    After the last 3 visits to the service department, been very displeased, took 3 times to fix what i call a very easy fix , then when talked to the service manger , he told me our conversation was useless , needless to say they lost my business after being a LONG time customer.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Keith, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We value your input and your business so we hope to speak with you soon.


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  • Great team! SUPER kind!!

    Looked high and low for Mustang GT in range I was comfortable paying. Took numbers obtained through internet shopping-they met them. I was able to...


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    Looked high and low for Mustang GT in range I was comfortable paying. Took numbers obtained through internet shopping-they met them. I was able to get vehicle with few more "bells" as well :) Sales & Finance were incredibly kind. It was a stress free experience. I ABSOLUTELY LOVE this car, she is a beauty!! Thanks!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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