I ordered a tono cover ,running boards and mud flaps. They were all put on in different times which meant the truck had to be returned three times. I noticed... the door on the drivers side had a scratch on it and I pointed it out to the salesman. They took it in to be painted and they were going to pick it up and leave me a rental car. When the driver showed up he said no one told me about a car. He had to go back and get one. When they finally called to say the truck was done I started to leave and I noticed there was no tono cover on it. I asked the manager what happened to it and he said we ordered the wrong one. I had to return the truck again for it to be installed. There seems to be a disconnect between the service unit and sales. The lady in the cashiers office was really helpful and explained allot to me about the rewards and even helped me claim them.
Always a pleasure doing business with the staff and they always wash my car after servicing
I've bought many new and used cars throughout the years, but this was by far the best experience I've ever had at any dealership. I spoke w/ Bill by phone... before driving 2+ hours to look at a car. He was very helpful, answered my questions, and sent me all the info I asked for. As it turned out upon arrival, he had described the car I was looking at honestly and there were no surprises. He had the car ready to drive, and had all accompanying paperwork concerning the vehicle there for me to review. Everyone I encountered at the dealership was very friendly and went out of their way to make my wife and myself comfortable. This is a very laid back dealership, no high pressure tactics, just an honest & friendly staff to help you with your purchase.
David Thank you for making the trip to purchase your Suburban. We hope your purchase brings you years of enjoyment. Thanks again for your business. St...eve E Gelnett Sales Manager
We love Dale Earnhardt. They do great work and we wouldn’t go anywhere else.
I have great relationship with Earnhardt Chevy and always get treated fairly and promptly and also the new facilities are very nice/
Steve Gelnett and Bill Claybore took excellent care of me. They took the time to find the vehicle I wanted and made the buying process easy and stress... free!
Sheri, thank you for giving us the opportunity to find your vehicle and welcome to the Dale Earnhardt family. Steve E Gelnett Sales Manager
We had a great experience dealing with the staff at Dale Earnhardt Chevrolet. They provided us with an outstanding vehicle at an outstanding price. The... staff is very knowledgeable of the vehicle options and features and did their best to provide us with the vehicle we were looking for. We are pleased with our purchase and will return for all our service needs. This is a wonderful dealership with a great staff that works hard to provide customers with quality vehicles at a great price.
Had my first service today at Dale Earnhardt Chevrolet on my Chevy Impala.They did a great job on the clean up and service of my car.The staff was extra... friendly and gave me prompt service. We love the Preferred Customer Service that they give you when you purchase your vehicle. I even ran into the salesman that sold me my car and he wanted to know how we were liking it. Happy Owners John and DeenaT
I have purchased 2 vehicles this year from Dale Earnhardt Chevy and I am very happy with the sales personnel and they made the process very easy. Plus... there are a lot of benefits that come with being a Preferred Customer after you purchase a vehicle with them.
M.Barham, Thank you for giving us your business and don't hesitate to contact us for any of your future needs. Steve E Gelnett Sales Manager
Worked with the fine folks (Steve Gelnett, Rick Hargett, Tim Rhyne) to trade in our 2010 Tahoe & our 2013 Corvette on a brand new LTZ Tahoe. Everything... went so smoothly! Everyone at the dealership was courteous and the entire transaction went wonderfully! Couldn't have asked for better!
Debbie & Quinn welcome to the Earnhardt family. I hope you enjoy your new Tahoe and thanks again for giving us the opportunity to earn your business. ... Steve E Gelnett Sales Manger