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Lenoir City Chrysler Dodge Jeep RAM

(621 reviews)
Visit Lenoir City Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Chrysler Dodge Jeep RAM from DealerRater.

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Maintenance knew exactly what happened to my radio and...

Maintenance knew exactly what happened to my radio and helped me receive a new one through Uconnect. I do trust these guys however, prices are too high for me to return since nothing is under warranty anymore. Wait! I just seen they have home delivery service to fix car? Well that was never mentioned. Huh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was greeted kindly on arrival, no pressure while looking....

Was greeted kindly on arrival, no pressure while looking. Bill Presley was a great sales person. He knew the product and the features on each vehicle. Made it much easier to come to a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was a safety recall issue so not too much for which...

This was a safety recall issue so not too much for which to respond. Service representative was professional and attentive. Vehicle was ready as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tyler was awesome got me taken care of fast ! Great...

Tyler was awesome got me taken care of fast ! Great experience , I would recommend Lenoir City to anybody, I will buy my next car here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are always friendly and efficient they keep me...

They are always friendly and efficient they keep me updated on what needs to be done to my jeep,we are so grateful for them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership! Janet made sure I was taken care of and...

Great dealership! Janet made sure I was taken care of and made the COVID car purchasing experience the best I've ever had (19 car purchases in my last 11 years).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lenoir City Ram did a fantastic job with my 2020 Ram...

Lenoir City Ram did a fantastic job with my 2020 Ram 3500 H O Laramie Ethan in sales and Chris in finance made the experience very enjoyable I would go back again to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service exceeded my expectations. My service professional...

Service exceeded my expectations. My service professional was thorough, kind and knowledgeable. I will be back for all regular routine maintenance and any needed repairs. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

On 8-22-2020 I purchased a Toyota Tundra from Salesman...

On 8-22-2020 I purchased a Toyota Tundra from Salesman Bill Presley whom I was referred to from Miranda, the internet sales specialist at the dealership. I was very happy with the entire process. I was in and out in no time and feel I received a very fair trade in on my Toyota FJ. The finance department was also extremely helpful. I would highly recommend trading in and purchasing a car from Lenoir City Chrysler Dodge Jeep Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Traveling to CT and had transmission problems in...

Traveling to CT and had transmission problems in Tennessee. Chris was very helpful and professional, and had us back on the road in record time. Thank you so much, Chris.. Would highly recommend Lenior City Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Your safety is our priority, so we are glad to see that Chris took such great care of you. We appreciate your recommendation and your business!