Reviews
Everyone was extremely helpful. Other than the 8 hour...
Everyone was extremely helpful. Other than the 8 hour drive to get to you, everything was very good. Thanks for all your assistance. Roll Tide.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so delighted to have been of assistance, Paul. Let us know if we can do anything else for you. We always want to do what we can to help.
Was very pleased to be a walk in and be served in an hour...
Was very pleased to be a walk in and be served in an hour and a half for an oil change and 4 wheel alignment.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your satisfaction about the services provided. We always want to take care of our guests as quickly as possible. Let us know if we can assist you again, Eddie!
This is the third time I have been up there to purchase a...
This is the third time I have been up there to purchase a car and I have never been disappointed. They always make it as stress free as possible . Bill helped me and he was very kind it was a joy doing business with him .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for visiting again to purchase your vehicle. Congratulations! It's a joy to receive great feedback for Bill. Please let us know if we can do anything else for you. We are here to help!
2014 Ford Escape
I didn't appreciate being told that someone else was there deciding between the car I wanted to see and another after I drove an 1 1/2 to get to the dealership. Especially when I called about an hour before we got there and they told me they would get everything ready and call me if anything came up. I was told that was before the other people even showed up. So they can't call and let me know?? I drove 1 1/2 to come see that particular vehicle. Then while the people were deciding on which car their going to buy, they offer to let me drive it! Really?? So I can fall in love with it just to have someone else buy it? Then they wanted to sell be an older one that was about $4000 over my budget. I only wanted to see the car I came for! Next time, let people know before they get there. You wasted my time and money, Thanks!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, I regret to find you felt disappointed there were other customers interested in the same vehicle. Rest assured, we always try to maintain vehicles in our inventory that all our customers would enjoy. I would like the opportunity to connect with you about your feedback further to address any concerns. Please reach out to me when you have a moment to discuss your experience. Best, Eduardo Martorell emartorell@drivelenoircity.com
Great work and helpful people.u can count on them to fix...
Great work and helpful people.u can count on them to fix your vehicle . If u need more done they have respect for the customers
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
Both Ron Tilley and Jorge DelaRosa were two of the best people to deal with at this dealer. Thank you to both of them for doing such an outstanding job in the eyes myself and my wife Diana! Thank you again Bill Blasiola
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have purchased a few cars before and I cannot say...
I have purchased a few cars before and I cannot say enough about the dealership and my salesman Bill Pressley. From the time I entered the building I didn’t feel hassled or on the defensive about buying a car. Thank you Lenoir City and Bill Pressley.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was snowing the day I looked at a used truck, but...
It was snowing the day I looked at a used truck, but friendly staff, had a slight oil leak,took back fixed it right. OK
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Always a pleasure working with Lenoir City. The most...
Always a pleasure working with Lenoir City. The most customer friendly dealership I’ve ever worked with. I can assure you they will stay as late as needed to make the deal.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been going here for three years and Chris Noles as...
I have been going here for three years and Chris Noles as always taking exceptional care of me with any needs I’ve ever had if he is not manager of service he should be he is exceptional with customer service and keeps me up to date with all my service needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
