Reviews

Average Ratings

4.1
47 lifetime reviews.
  • Colin Crosslin was GREAT!

    Colin was great with us and made the whole process simple and fast. Will purchase from here again.


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    Colin was great with us and made the whole process simple and fast. Will purchase from here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A. sorry place

    I am very disappointed in Mazda for not keeping their word I went up there in Knoxville from Pigeon Forge Tennessee Saturday to buy a car they tol...


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    I am very disappointed in Mazda for not keeping their word I went up there in Knoxville from Pigeon Forge Tennessee Saturday to buy a car they told me they would get back with me Monday morning never heard a word lady calls me Monday afternoon to check to see what my experience was for Mazda I told her the salesman never returned my call she said she would get right on it have him to call me never happen this is Tuesday still no call if you're not qualified for a car at that time they should least have decent enough time to call you and tell you I would never recommend them to nobody

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Flawless experience

    I saw a truck that I was interested in on the internet at Twin City Mazda.When I called to verify they still had the truck it was pouring rain.The...


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    I saw a truck that I was interested in on the internet at Twin City Mazda.When I called to verify they still had the truck it was pouring rain.They moved it in the dry for my inspection. From that point on I could have not been treated any better by these folks. Ben was the salesman and all the others {sorry I don't have all their names) went the extra mile to make my deal happen ! What a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They don't stand behind their vehicles.

    It is extremely funny that all the 1 star rating are about this dealership being dishonest about the cars they are sailing and how they have major...


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    It is extremely funny that all the 1 star rating are about this dealership being dishonest about the cars they are sailing and how they have major functional issues. Same problem here. We bought a used GMA Sierra from here. 2014 in December just to find out when the weather got hot that the A.C. didn't work. We took it to a certified A.C. place and they quoted us 600 to fix it. When we brought the truck to twin city Mazda, there service department checked it and verified that it was the same thing the other place said it was but they quoted us 1000 to fix and that they were not responsible to fix it. Who really checks the A.C. in December. They should really give a more thorough inspection of there vehicles before selling them. Because they sure don't stand behind there inspection that are supposedly performed on ALL there vehicles. They most certainly won't be getting any business from us or ANYONE I know or mentions they are looking for vehicles there.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The best dealership..

    These guys are they best... So thankful to them. We have bought two cars in less than a year. Won't go anywhere else...


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    These guys are they best... So thankful to them. We have bought two cars in less than a year. Won't go anywhere else...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Stacy

    Jeff Potts, Floyd Glenn, and Kenny Rivers helped me have the best experience in purchasing a brand new car. They were so nice. ¿ I'm falling more ...


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    Jeff Potts, Floyd Glenn, and Kenny Rivers helped me have the best experience in purchasing a brand new car. They were so nice. ¿ I'm falling more and more in love with my car. I purchased a 2017 Mazda 3

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Walt Swanson

    Stewart Grooms was very pleasant. Answered all questions thoroughly. Very helpful. TWIN CITY MAZDA IS THE REAL DEAL!


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    Stewart Grooms was very pleasant. Answered all questions thoroughly. Very helpful. TWIN CITY MAZDA IS THE REAL DEAL!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Friendly!

    A very friendly and knowledgeable group at Twin City Mazda. They have all gone out of their way to work with my schedule. THANKS!


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    A very friendly and knowledgeable group at Twin City Mazda. They have all gone out of their way to work with my schedule. THANKS!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I came back after 11months.

    Never thought I'd be back at the dealership where we bought our new CX-9. Driving up from Ga. We picked up a roofing staple in a tire. Great thing...


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    Never thought I'd be back at the dealership where we bought our new CX-9. Driving up from Ga. We picked up a roofing staple in a tire. Great thing about the car it told me I had a low tire. It was almost 5 pm when I pulled into the service bay. I explained why I was there and they took the car and checked the tires (all of them). I had about 20 minutes to wander around check out the new CX-9. You need to buy one the 3rd seat is for very SMALL children. That's all that's wrong. I went looking for our salesman Harvey (Mr. Tall Dark and Handsome) He listened to my wife with her list of items and found the perfect car. Missed him he was out with a future Mazda owner. I was told my car was ready not only did they wash my car but they also vacumned it out front and back. EVERYONE here is the BEST!! It's a 3 hour drive but I will be back again to purchase my next car here!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Another Great Experience

    I bought a car from Twin City Mazda 5 years ago. I had such a good experience then that I wanted to go back when I was ready to trade my car in. I...


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    I bought a car from Twin City Mazda 5 years ago. I had such a good experience then that I wanted to go back when I was ready to trade my car in. I am happy to say that my experience was just as good this time around. Colin was great to work with - very helpful and friendly. And I really appreciate how much Riley was willing to work with us once we got down to negotiations. I have recommended Twin City Mazda since my first buying experience with them and will continue to do so.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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