Parkway Ford Lincoln of Lexington

I'm writing this as a follow-up from an earlier review. I picked up my car yesterday and all the issues seem to be fixed. They made a key fob for me... even though I only purchased a basic door / ignition key. (For my troubles I guess) they didn't have to do that but I appreciate that they did. They cleaned up the grease stains and so far the A/C is blowing cold. I appreciate Lexington Ford making it right. ( Although they said I bought my car in Winston - Salem.....). Nope bought at Lexington. Lol

Going to change my review. Giving them another chance to make it right. Their service department needs to communicate better with work orders . Ordered... and paid for a spare key. They took the money but never made the key.

Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks... and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!

Shopping for a used car and they had exactly what i wanted . I had cash and wanted to purchase . This was on a wednesday...i ask Alicia to take a deposit... and she said her sales manager wouldnt allow deposits on this car . Since the dealetship was over a 2 hr drive fri morning was earliest i could be there . Made the 2 hr drive friday morning only to be told they had took a deposit on it late thurs evening . So there i was with 12k cash on me and they couldnt sell me the car...and they didnt even bother to call and tell me before i made the 2 hr trip there...DIRTY !!!!!!....didnt take my deposit but took someone elses . ...DIRTY way to do business . But Karma came around...the other persons finiancing didnt go thru and they still have the car a week later...LOL

Great service. Frankie does a good job. Nice cleanup and timely.

I am pleased with my experience at Parkway Ford. They got the parts in in a timely manner.

Thank you for quality, dependable and personal service. So happy with my dealership and my car!

Went to Cars.com to help me find a gently used Ford C-Max. While I did find several at other dealers, the trade in value for my 2013 C-Max was not high... enough for my liking. I had a figure in mind for out-of-pocket expense. Teng and Maurice at Parkway Ford in Lexington made the short trip from Winston-Salem very worthwhile. They met my price point, and had the car ready while we were there. Whole process was easy and painless, and we do love that C-Max, great gas mileage. However, it is the exact same exterior and interior color as our older model, so no one knows that we have a newer car.

All employees were friendly and talkative. Service was quick.

I had an all around fantastic experience. My salesman Jessie Sanchez was very helpful and went above and beyond to get the deal done.