Parkway Ford of Lexington

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4.4
(344 reviews)
Visit Parkway Ford of Lexington
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 927-9294 (888) 927-9294
Used (888) 997-2160 (888) 997-2160
Service (866) 970-8475 (866) 970-8475

Inventory

See all 91 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2022.
Welcome to Parkway Ford of Lexington! Located in Lexington NC we are proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Parkway Ford of Lexington a great one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.
Upfront People. Upfront Prices.

Service center

Phone number (866) 970-8475

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.4
(344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Quick to respond to my inquiry, the selling process was

Quick to respond to my inquiry, the selling process was straightforward, fast and pain free

5.0

Quick to respond to my inquiry, the selling process was

Quick to respond to my inquiry, the selling process was straightforward, fast and pain free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great Job

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5.0

Delivered exactly what we requested, no gimmicks, no

Delivered exactly what we requested, no gimmicks, no lies, no trying to up-sell. How refreshing! Thanks, Jordan (and Doc for his timely assist!)

5.0

Delivered exactly what we requested, no gimmicks, no

Delivered exactly what we requested, no gimmicks, no lies, no trying to up-sell. How refreshing! Thanks, Jordan (and Doc for his timely assist!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

They always do a great every time I am there.

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.

5.0

They always do a great every time I am there.

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Well done, far beyond what was called for.

Well done, far beyond what was called for. I now have faith that there are excellent dealers out there.

5.0

Well done, far beyond what was called for.

Well done, far beyond what was called for. I now have faith that there are excellent dealers out there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Very Satisfied with my experience.

Very Satisfied with my experience. They have a great staff who are knowledgeable and dedicated to making the buying process seamless. I had to wait on my car to arrive for several months and Amber was fantastic on keeping me updated throughout the process!

5.0

Very Satisfied with my experience.

Very Satisfied with my experience. They have a great staff who are knowledgeable and dedicated to making the buying process seamless. I had to wait on my car to arrive for several months and Amber was fantastic on keeping me updated throughout the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

THE TRANSACTION WAS VERY SPEEDY AND SMOOTH.

THE TRANSACTION WAS VERY SPEEDY AND SMOOTH. WE WERE FROM OUT OF TOWN AND THERE WAS A VAEY BAD STORM APPROACHING. THEY GUYS GOT MY FAMILY OUT OF THE DEALERSHIP VERY QUICKLY. THAT WAS VERY MUCH APPRECIATED. THANKS RAY

5.0

THE TRANSACTION WAS VERY SPEEDY AND SMOOTH.

THE TRANSACTION WAS VERY SPEEDY AND SMOOTH. WE WERE FROM OUT OF TOWN AND THERE WAS A VAEY BAD STORM APPROACHING. THEY GUYS GOT MY FAMILY OUT OF THE DEALERSHIP VERY QUICKLY. THAT WAS VERY MUCH APPRECIATED. THANKS RAY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Awful at best!

Awful at best! Service advisor Bradley is fine but the mechanics are awful. I could go on and on about this but I will just say that 10 weeks to get my car back and it was still not right! Spent 1755.00 and after looking at the price of the parts it would be 150 if I bought them myself. Never have taken my car there where it was fixed one time. I have driven fords all my life but want buy another one! Can't say for sure but it is as they fix things till they find out was really wrong!

1.0

Awful at best!

Awful at best! Service advisor Bradley is fine but the mechanics are awful. I could go on and on about this but I will just say that 10 weeks to get my car back and it was still not right! Spent 1755.00 and after looking at the price of the parts it would be 150 if I bought them myself. Never have taken my car there where it was fixed one time. I have driven fords all my life but want buy another one! Can't say for sure but it is as they fix things till they find out was really wrong!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I had never bought a car on my own before.

I had never bought a car on my own before. My husband had recently passed and I needed a new vehicle. These guys were very friendly and nice to work with. They answered all my questions and were not the pushy salesman type. They made me feel comfortable with my purchase.

5.0

I had never bought a car on my own before.

I had never bought a car on my own before. My husband had recently passed and I needed a new vehicle. These guys were very friendly and nice to work with. They answered all my questions and were not the pushy salesman type. They made me feel comfortable with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great dealer, ordered a '23 Ford Maverick hybrid and

Great dealer, ordered a '23 Ford Maverick hybrid and waited 10 months for it. Was kept aware of progress along the way. Good communication throughout. Nothing but good things to say about this dealership and this vehicle. I heard the horror stories and glad to say as of 3000 miles not one problem. I love this truck it's exactly what I wanted.

5.0

Great dealer, ordered a '23 Ford Maverick hybrid and

Great dealer, ordered a '23 Ford Maverick hybrid and waited 10 months for it. Was kept aware of progress along the way. Good communication throughout. Nothing but good things to say about this dealership and this vehicle. I heard the horror stories and glad to say as of 3000 miles not one problem. I love this truck it's exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Did NOT honor maintenance agreement as told

Was told service maintenance agreement would cover ANY and ALL repairs when vehicle was purchased.

1.0

Did NOT honor maintenance agreement as told

Was told service maintenance agreement would cover ANY and ALL repairs when vehicle was purchased.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Charles, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (336) 243-2731 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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