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Reviews

Average Ratings

5.0
7 lifetime reviews.
  • Great Experience buying new Edge

    Came in to look at a new Edge, they didn't have exactly what I wanted but they offered to find it and they did within the same day! They went and ...


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    Came in to look at a new Edge, they didn't have exactly what I wanted but they offered to find it and they did within the same day! They went and picked it up and we were riding home in our new Edge the same day! Great Staff, all family there!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership!

    Great dealership! I have purchased several cars there and been well pleased.


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    Great dealership! I have purchased several cars there and been well pleased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Terrible Sales Tactics

    10.5 total hours of driving for a car that the dealer neglected to mention had a motor knock; also didn't have a working temp adjustment for the p...

    Dealer Response

    I am very sorry for the experience you had with our dealership. We were and still are unaware of any $1900 problem with this engine. We have had a...


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    10.5 total hours of driving for a car that the dealer neglected to mention had a motor knock; also didn't have a working temp adjustment for the passenger (although much less of an oversight than the aforementioned). I was very clear on needing absolutely any information before we made the drive. He assured me the vehicle had been through his service techs without any issues, even a final look over the day before. But when I got there, they weren't surprised by the motor ticking. His service advisor told me that it's normal, many of their Fords are known for that same sound. After looking up IS 350 engine problems, this is a $1900+ fix. They thought after our long drive (oh, and I'm 6 months pregnant), that I wouldn't leave without that car. So very deceptive.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am very sorry for the experience you had with our dealership. We were and still are unaware of any $1900 problem with this engine. We have had another shop inspect it and they have said the noise is normal for this engine. We are not a Lexus/Toyota dealer and do not have any other way to inspect it. I can offer to pay to have it inspected at a Toyota/Lexus dealer and send you the report. Also, I would be willing to refund you for your gas for the drive if you send me your address at efeyer@feyerford.com. I sincerely apologize that we were not able to satisfy you during this transaction. We were unusually busy while you were here and I am sorry I wasn't able to assist you personally. I normally like to handle most out of state customers myself. Also, I completely understand you leaving without the car, I would do the same thing no matter how far I drove if I wasn't happy with the purchase. We never assumed the deal was done without you looking at the car in person and driving it yourself. Once again I am very sorry for this bad experience. This is not normal with our store, we are family run and want to create an easy experience for all of our customers near and far. Please contact me personally with any other questions. Eric Feyer General Manager 252-793-5123 efeyer@feyerford.com


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  • USED 2010 F150

    Overall buying experience was great. Everyone was very helpful. I had to drive an hour and a half and I can honestly say that the drive was worth it.


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    Overall buying experience was great. Everyone was very helpful. I had to drive an hour and a half and I can honestly say that the drive was worth it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • worse dealer I worked with

    wife made a meeting the sales person was not there, they did not show options of the car they just cleaned it up kinda and gave her the keys. Wife...


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    wife made a meeting the sales person was not there, they did not show options of the car they just cleaned it up kinda and gave her the keys. Wife went with check already so they did not have to jump threw hoops. They did give me a large dealer ship price for my trade in. only a HALF GAS TANK, NO FREE OIL CHANGE NOTHING. NEXT TIME THEY HAVE A CAR I GO TO MY LOCAL DEALER SHIP AND SEE IF THEY CAN DO A DEALER EXCHANGE. WIFE HAD TO GO TO LOCAL DEALER SHIP TO LEARN ABOUT THE CAR BECAUSE THEY FAILED TO DO SO. THEY TOLD HER NOTHING. THE CAR WAS FOR ME BUT I AM IN AFGHNISTAN SO I COULD NOT DO IT. THE PRICE WAS PRETTY GOOD FOR THE CAR. WIFE DROVE OVER AN HR AND THEY DID NOT EVEN ASK HER IF SHE NEW HOW TO GET BACK KNOWING SHE CAME FROM VA

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Satisfaction

    The entire crew are very professional and courteous. Sometimes it's not about the product but the treatment you received from a service. We travel...

    Dealer Response

    Thank you for your honest and fair review. We are working hard to renovate our facilities now to exceed all our customers expectations for doing b...


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    The entire crew are very professional and courteous. Sometimes it's not about the product but the treatment you received from a service. We traveled 150 miles plus and this specific Dealership exceeded our expectation. I would highly recommend to anyone in a car market.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your honest and fair review. We are working hard to renovate our facilities now to exceed all our customers expectations for doing business with us. We look forward to working with you again.


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  • John Williams

    Our sales consultant John Williams was very easy to deal with. We price shopped three different car dealers and Feyer had the best deal. We compar...


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    Our sales consultant John Williams was very easy to deal with. We price shopped three different car dealers and Feyer had the best deal. We compared Ford, Toyota and Hyundai and the Ford we purchased was the nicest for the money we spent! Feyer Ford is great and I would reccommend them to all my friends and family!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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