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Sales 9:00 AM - 6:00 PM
Service Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

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Reviews

4.5
11 lifetime reviews.
  • Service on car

    On vacation and check engine light came on. Was going to go home but needed to have the car looked at before driving back to Virginia. brought ...


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    On vacation and check engine light came on. Was going to go home but needed to have the car looked at before driving back to Virginia. brought car to dealer and they took us right in to fix the car. Awesome customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Move to a different city if you don't want to help

    My family and I were visiting the Gatlinburg area for a couple of days on our way to Myrtle Beach. We had a issue of our vehicle not starting th...


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    My family and I were visiting the Gatlinburg area for a couple of days on our way to Myrtle Beach. We had a issue of our vehicle not starting the second day, July 27th. I called road side assistance to assist, they were helpful. I called McNelly-Whaley Ford to see if I could have it towed there and I was told "no". They stated they were too busy, people were on vacation, and there was nothing that could be done for us, UNLESS WE WAITED TO WAIT UNTIL AUGUST 7TH, that was the next available opening they had for us. I find this sad. I am a Ford share holder and consultant for Ford Motor Company. Now I know why people talk bad about Ford.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mister

    Coyle Fox was a great help in buying my Chrysler. It was a great pleasure working with and meeting everyone a the dealership. I am very satisfied ...


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    Coyle Fox was a great help in buying my Chrysler. It was a great pleasure working with and meeting everyone a the dealership. I am very satisfied with mu shopping experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2017

Welcome to McNelly-Whaley Ford Lincoln! Located in Sevierville, TN. McNelly-Whaley is proud to be the premier Ford Lincoln dealer in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to provide an excellent experience at McNelly-Whaley Ford Lincoln!

"Four generations of same family ownership, proudly serving East Tennessee for over 50 years."