Harper Auto Square

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
138 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 28, 2019

    We purchased a 2017 Dodge Journey. We had a great experience with our salesman Charlie Goodman! From the beginning, he listened to our needs and wasn’t... pushy one bit. They gave us a fair trade in for our car and a fair price on our new family vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know. Take care.

  • 5.0 out of 5
    April 24, 2019

    I purchased an Audi S6 from this dealership in 2016 and now a 2018 Audi Q7. How both the sales and service departments have been with me I will never... go anywhere else and gladly drive the two hours it takes me to come here. This dealership is topnotch.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    We strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Harper Audi. We look forward to seeing you again... on your next visit!

  • May 10, 2018

    Audi knoxville is a first class dealership, and couldn't have been more helpful .

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    Shopped for a new car
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    Dealer Response

    It means so much to have earned your trust in our business! We can't wait to see you again, have a great day.

  • 5.0 out of 5
    April 17, 2019

    My family and I have been customers of Harpers for over a decade. The customer service has always been fantastic. Anytime I have had an issue with one... of my vehicles the service department has gone above and beyond. The sales staff is equally amazing. Oscar and James helped me find the perfect car. No high pressure like some car dealerships have or taking down to me because I am a women, which has happened to me at another dealership in town. It was a very pleasant experience. I highly recommend Harpers to anyone.

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    Shopped for a new car
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    Dealer Response

    Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Harper Audi! Please don't hesitate to reach ou...t if there's anything additional we can do for you.

  • 1.0 out of 5
    April 2, 2019

    Harpers is a very professional dealership to buy used. Quality cars at fair prices.

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  • 5.0 out of 5
    April 1, 2019

    The entire process was seamless! Exceptional experience! I highly recommend Harper Audi! Thank you Oscar, Joshua Moss, and Don!

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    Shopped for a new car
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    Dealer Response

    Gina, your satisfaction is our top priority. We look forward to your next visit! Take care!

  • 5.0 out of 5
    March 30, 2019

    Professional and very knowledgeable sales staff. Sales process was smooth and easy

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    Shopped for a new car
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    Dealer Response

    John, we are so happy to read such a great review about Harper Audi! If you have any further questions, please give us a call. We're always happy to h...elp!

  • 5.0 out of 5
    March 22, 2019

    We wandered into Harper Audi while shopping for a new car. We had looked at other dealers and we were not finding what we were looking for. We did not... have any previous knowledge or experience with Audi and we were thrilled from the moment we entered the showroom. The cars are incredible and the customer service is amazing. The staff is knowledgable and friendly and the buying process was actually enjoyable.

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    Shopped for a new car
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    Dealer Response

    Hi Susan, thank you for taking the time to leave a review for us at Harper Audi. We're happy we could meet your expectations! Congratulations on your ...new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    March 15, 2019

    I did a lot of internet research, decided I wanted to purchase a 2018 Audi Q7 and went to the local Audi dealership to drive one. I fell in love! However,... I did not like the used models available there so I started doing more internet searching. I kept enlarging my search radius until I found a car with all the features I wanted in Gainesville, FL. I was in the process of negotiating the purchase at Audi Gainesville when, with no warning, the car was sold to someone else. No notice; no apology. Luckily, that day, Joshua Moss, an audi specialist at Harper Audi Knoxville responded to an online inquiry I had sent. When I told him that I had been about to purchase a 2018 Prestige, he smoothly said, " I don't have a used Prestige to offer you but I do have a Premium Plus that is loaded with everything you wanted in a Prestige" ....and he did. He was attentive but not pushy, informative, but willing to listen and answer all my stupid questions. He made it easy, even coming to pick me up at the airport when I flew to KNoxville to checkout and then buy the car. The sales process was smooth and simple. Joshua picked me up at the airport at about 11:30 am and I was on the road in my new car before 2:00, having had a thorough indoctrination to the car and its many 'bells and whistles'. All in all, it was a pleasant experience and I am very happy with the car!

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    Dealer Response

    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy ...to help!

  • 5.0 out of 5
    March 8, 2019

    Very Good Customer Service. Buying experience was great. Very willing to work with you in buying process.

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    Dealer Response

    Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Harper Audi! If you have any further questions, pl...ease give us a call. We're always happy to help!

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