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Reviews

Average Ratings

3.2
Average based on 13 reviews.
  • Great salesman, staff and dealership

    I had just recently had a not so pleasant experience with another chevy dealership. I am fairly new to Tennessee and I was searching for a preowne...


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    I had just recently had a not so pleasant experience with another chevy dealership. I am fairly new to Tennessee and I was searching for a preowned Corvette and luckily ran across Beaty Chevrolet in my search. Upon arrival at the dealership to the final sale was a very pleasant experience. They had the Corvette I had been searching for and in the color I wanted. They gave me a fair trade in value and deal that I was happy with and the salesman, Steve Andrade, was a top notch professional. He worked hard to earn my business after recently being mislead by another chevy dealer. The staff at the dealership bent over backwards to accommodate me and to ensure i was pleased. Even though I live over an hour away, I will bring my car there for servicing. The dealership facilities were clean and modern, as close to the perfect dealership as you can get. I know when it is time to trade I will return. they do not forget who you are after the sale, it is just the beginning of the experience of ownership. They serviced and detailed the car to a like new condition. they put it up on a lift and a technician and I checked the car from one end to the other, allowing me to be assured of what I was buying and to respond and make right anything I questioned. They went above and beyond in my opinion. I love my new Corvette !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Never contacted me

    I contacted Beaty Chevrolet to inquire about a Cadillac SRX and wanted to know what my wife's vehicle was worth. All that I received was an autom...


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    I contacted Beaty Chevrolet to inquire about a Cadillac SRX and wanted to know what my wife's vehicle was worth. All that I received was an automated response. NO ONE ever really contacted me. I was very disappointed that a company that big was so unprofessional.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Internet Sales Experience

    Was searching for replacement vehicle for my totaled due to age Buick Park Avenue. Beaty did not have any in stock.


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    Was searching for replacement vehicle for my totaled due to age Buick Park Avenue. Beaty did not have any in stock.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • sold the car to someone else

    i made an appointment to look at a specific vehicle. this dealership sold it 10 min. before I arrived!


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    i made an appointment to look at a specific vehicle. this dealership sold it 10 min. before I arrived!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • GREAT EXPERIENCE !!

    9/9/2015....I have not purchased from Beaty before. I am several weeks into looking around for a used truck and had not planned a "stop by" anywhe...


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    9/9/2015....I have not purchased from Beaty before. I am several weeks into looking around for a used truck and had not planned a "stop by" anywhere yet. I am a Pastor and Construction Missionary with limited income but great credit. I have been treated with such dignity on the Internet site and by follow up by Steve Andrade in looking for a used truck , I am stopping by in the morning,. We'll see. But regardless , I am impressed . UPDATE ...9/10/2015....Non-pressure; considerate communications; quick follow-up on questions. They say what they do and do what they say. Great deal on a great truck. Easiest & most positive purchase experience I have encountered.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • NOT A HAPPY MOMMA

    My daughter found a used Tahoe she wanted to come look at, this was her first time buying a car. So I called and they told us to come on to look a...


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    My daughter found a used Tahoe she wanted to come look at, this was her first time buying a car. So I called and they told us to come on to look at it, they would have it up front ready to look at. When we arrived we were told the vehicle was not there that it had been stolen. So they brought a 2006 ford explorer up for us to look at. They told us one of their employees was going to buy it but didn't get approved but that he had paid to have it run thru the service center twice. Told us there wasn't anything wrong with it. And after my daughter was approved they told her we couldn't get an extended warranty on the vehicle because she was a first time buyer. Well she had the vehicle not even a week and we noticed that when you get to 45 mph the transmission would start jerking. Now because she paid a pretty good size down payment on the vehicle and they refused to let her get an extended warranty she has to save the money to take it to a transmission shop to have it looked at. Thank You Beaty Chevrolet for making my daughters first time buying a car a terrible one.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • SUPER DEALER SHOULD HAVE A FIVE STAR RATING!!!!!

    I came across this site and was amazed to see the dealer's score. I have bought many vehicles over the years from Beaty Chevrolet and have always ...


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    I came across this site and was amazed to see the dealer's score. I have bought many vehicles over the years from Beaty Chevrolet and have always found the sales persons and managers extremely nice, professional, and helpful. They have a great service department, also. I think if someone feels they are not being treated as they wish, go to one of the managers. This is an excellent dealership and I have enjoyed all my dealings with them. It seems unfair to score a dealer based on such a small sample. There are always people in any business that are never happy no matter what, and they are usually the most vocal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • SUPER DEALER SHOULD HAVE A FIVE STAR RATING!!!!!

    I came across this site and was amazed to see the dealer's score. I have bought many vehicles over the years from Beaty Chevrolet and have always ...


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    I came across this site and was amazed to see the dealer's score. I have bought many vehicles over the years from Beaty Chevrolet and have always found the sales persons and managers extremely nice, professional, and helpful. They have a great service department, also. I think if someone feels they are not being treated as they wish, go to one of the managers. This is an excellent dealership and I have enjoyed all my dealings with them. It seems unfair to score a dealer based on such a small sample. There are always people in any business that are never happy no matter what, and they are usually the most vocal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Online Inquiry for Used vehicle.

    The associate answering my emails, did not provide the information I requested several times. This was supposed to be from a local company and now...


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    The associate answering my emails, did not provide the information I requested several times. This was supposed to be from a local company and now I am wondering if it really was. All I asked for was a picture and a price on this vehicle and apparently that was not possible, she just kept asking me of which type of vehicles I am interested in. I was inquiring about ONE certain vehicle that had been advertised, so this also makes me NOT want to use the Local Dealership (and it is a big dealership :(-----so sad) I will be purchasing elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Buyer Beware

    I went to Beaty twice looking at used trucks and after two bad experiences will never attempt to deal with them again. The first time I got consta...

    Dealer Response

    Dear Sir: I apologize for any slight you feel you were given when visiting our dealership. We pride ourselves on professionalism and courtesy and...


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    I went to Beaty twice looking at used trucks and after two bad experiences will never attempt to deal with them again. The first time I got constant pressure and a hard sell from one of the salespeople for a truck that I knew they had highly overpriced (price wasn't listed online). When I looked it up after going back home they were trying to get $2,000 over retail blue book value for the vehicle. The second attempt I made was for a vehicle that was listed online but they had actually sold 3 days before. It was not only on Cars.com but also on their own dealer site. Not only did they not have it in stock but it took 10 minutes and a discussion with a manager for them to figure out that they didn't have it. Based on these interactions with the dealership my only conclusion can be that they are dishonest and incompetent and nobody should ever do business with them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Sir: I apologize for any slight you feel you were given when visiting our dealership. We pride ourselves on professionalism and courtesy and strive to make sure all of our customers are happy when they leave our dealership. When you located the vehicle you were searching for online did you contact our internet sales department or ask for them when entering the dealership? Our internet sales staff makes sure all of our customers are treated fairly and efficiently and would of been able to tell you before coming in if the vehicle you were looking for was available to save you some time. Unfortunatley for a vehicle that is not online that means it has not gone through our inspection process and we can not price them until we know how much rehab we have to do on them so we can price them accordingly. If you do decide to give us another opportunity to earn your much valued business I would like for you to contact me directly and I will do whatever I can to make sure you are taken care of personnaly and make your next visit a memorable one for all the right reasons. Once again I apologize for any inconvenience. Mark A. DeGeorge Internet Sales Manager Beaty Chevrolet Company.


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