Grayson Hyundai

Within two weeks after buying a used certified Subaru (which was also under original factory warranty) from Grayson Subaru, they ran diagnostics on the car due to cooling system concern we had. They told me a coil replacement was required due to leaks found. But would not be covered under warranty as it was damage caused after I took ownership of it. They said it would cost about $1,000. It didn't feel right, I added coolant (which they said would continue to leak because of the damage) and then took it to Sutherlin. They tested, found no issues. Now two weeks later, still no issue --- so they drained coolant, supposedly ran a test that showed damage, and then tried to get me to pay $1,000 for the fix (after their $200 diagnostic effort). They also stated they see this type of damage due to poor design by Subaru (ridiculous).

This is my 2nd vehicle from Grayson’s and can’t say enough about the outstanding service and experience. The sales manager Joe Fowler to Sales Logan Wallis and Julian have outstanding qualities to assist you in anyway. I highly recommend Grayson for any purchases and servicesneeded.

They made everything very smooth both on the trade in and on the new purchase.

We bought a 2006 Nissan Armada from this dealership in June. We were told there were a “few minor issues” but the vehicle would be safe to drive to work. We didn’t expect perfect but we expected a safe vehicle. Our mechanic found that the transmission is bad and needs to be rebuilt, it has several oil leaks that were cleaned up for our test drive and inspection of the vehicle. We emailed the sales person and were told “Grayson has never inspected used vehicles in the 70 years they have been in business. It is my job to sell you a car. “iIf this is the case, how could we have been told it was safe if they didn’t know? We were flat out lied to. The sales persons boss kept calling him on his cell phone at least every 5 minutes during the sale telling him to hurry up. We believe this was a tactic to keep us off our guard. They are not even willing to talk to us about this problem. DO NOT BUY FROM Grayson Auto group unless you want to get taken advantage of

recently completed my 3rd transaction with this dealership. a subaru forester in 2016, a 2024 hyundai palisade in fall of 23 and just now a 2025 palisade as they were offering great deals on them with the 2026 palisades hitting the lot. helpful and friendly and the best deal in town every time, i also used this location for most service for the vehicles.

Tyler Rhodes was above and beyond. We highly recommend him if you’re looking to purchase a new car. He was very helpful

Our salesperson Connor Griffis was amazing. He was very patient and went above and beyond to help me make the rright decision on my purchase. I would also like to give a shout out to Abigail in the finance department. She was such a pleasure to deal with and very personable!

Happy with purchase. Salesman Chris King was very thorough and knowledgeable. He spent a lot of time showing how the electronics worked. No high pressure, no complaints.

Very good experience. Joe flower was very good. Logen Wallis was also very good. Finance folk were not pushy.

What a great experience, my wife and i came in as they were closing and met the New Car Mgr. and said we could look around but would stay if we needed him. He gave Andrew's name as our salesman to contact, he was great, we had picked out the Santa Cruz Debbie wanted, and he had it ready for her to test drive. we did our application online and were quickly approved and a time set for us to come by and sign our paperwork with Justin Cole who was also great to work with. We purchased the 100,000 Mile extended warranty after talking with Justin about its benefits. They were so busy but made us feel like we were the #1 priority. We will be back not only because of great service but because Debbie goes through vehicles quickly with the miles she drives. Thank you too all involved. Brian & Debbie