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Grayson Hyundai

(776 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
New (865) 225-6082 (865) 225-6082
Used (865) 320-0367 (865) 320-0367
Service (865) 225-6104 (865) 225-6104

Reviews

(776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson Hyundai from DealerRater.

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Our experience at Grayson Subaru was absolutely

Our experience at Grayson Subaru was absolutely wonderful! Brett met us on the lot and was incredibly kind, answering all of our questions and providing clear explanations about the different Crosstrek features and benefits. He took his time with us, never making us feel rushed, and truly treated us like family. We couldn’t have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and made the purchase very easy-so we give

Very helpful and made the purchase very easy-so we give them a definite outstanding review!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We liked the efficiency of our transaction with Grayson.

We liked the efficiency of our transaction with Grayson. Everything aspect of our buying experience was great. We especially appreciated our salesman,Connor. He was waiting for us when we pulled up to the dealership door. He was very attentive to our specific needs and he was very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jay was amazing in every way!

Jay was amazing in every way! He helped find the car that was exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zeke from Grayson Hyundai got me into a 2020 Kia Soul for

Zeke from Grayson Hyundai got me into a 2020 Kia Soul for a really good price I'm really happy with it and absolutely love the way it drives

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever.

Best car buying experience ever. Ask for Darko in person or Seth online. I got a quote online, compared, came in for test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying a new car can be very stressful.

Buying a new car can be very stressful. There are is a lot of information to take in, and a lot of things to look at concerning financing, price, available discounts, etc. Grayson Hyundai is top tier when it comes to helping through that process. One of the things that stood out immediately, is that they didn't try to hide available rebates, but in fact, worked very hard to ensure we received every benefit available. They answered my questions, (which were many), and responded very quickly to texts and emails. We do not live in the same city, so a lot of our communication was electronic. Issues that popped up (as they nearly always do with a car purchase), were handled with patience and care. Our car is very nice, and the purchase experience overall was very low stress and without ANY sales pressure. I highly recommend Grayson Hyundai. The team of Darko, Seth, and Zach are exemplary, and you can have confidence that they will help you get what you are after. We are very appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to get to with a large variety of vehicles to choose

Easy to get to with a large variety of vehicles to choose from. No one approaches you until you appear to have found the vehicle you want. And then they pop up to answer all your questions. Making sure that you find the right vehicle for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very easy to work with and Jay K.

Very easy to work with and Jay K. was very kind and helpful, told my friends about my experience

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jay was incredibly patient, kind, unassuming, and had

Jay was incredibly patient, kind, unassuming, and had good humor throughout our experience. He was available for all our questions and at no point did I feel like I was just a sale. I would definitely come again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.