Reviews
Brett and team are always helpful and efficient .
Brett and team are always helpful and efficient .Gerald the owner is great with customers Great team . Very positive atmosphere at this dealership. Always a great experience
Brett and team are always helpful and efficient .
Brett and team are always helpful and efficient .Gerald the owner is great with customers Great team . Very positive atmosphere at this dealership. Always a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pamela, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Billy Louder(salesman) is an awesome guy to deal with.
Billy Louder(salesman) is an awesome guy to deal with. Everyone at the dealership was very nice and expedient. Best Nissan dealer in the area by far!
Billy Louder(salesman) is an awesome guy to deal with.
Billy Louder(salesman) is an awesome guy to deal with. Everyone at the dealership was very nice and expedient. Best Nissan dealer in the area by far!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Billy, thank you so much for your feedback about Ted Russell Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!
5000 mi oil chg/tire rotate took 1 1/2 hrs.
5000 mi oil chg/tire rotate took 1 1/2 hrs. We were the only ones in the waiting room when I turned in the truck. Possibly others were waiting I didn't know about.
5000 mi oil chg/tire rotate took 1 1/2 hrs.
5000 mi oil chg/tire rotate took 1 1/2 hrs. We were the only ones in the waiting room when I turned in the truck. Possibly others were waiting I didn't know about.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jess, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (865) 545-7391 to share more details about your visit so we can make things right.
Great people and experience!
Great people and experience! Shane worked the deal of a lifetime for me. In just a few hours I was in my brand new car. Loving my new Murano!
Great people and experience!
Great people and experience! Shane worked the deal of a lifetime for me. In just a few hours I was in my brand new car. Loving my new Murano!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, we're glad to hear our staff took such great care of you! Here at Ted Russell Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Good experience?
Good experience?second time buying from Ted Russell Nissan. Facilities and personnel were excellent.Bought a 2017 Frontier new at Ted Russell and was very satisfied with the service.
Good experience?
Good experience?second time buying from Ted Russell Nissan. Facilities and personnel were excellent.Bought a 2017 Frontier new at Ted Russell and was very satisfied with the service.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ron, we're glad to hear our staff took such great care of you! Here at Ted Russell Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
My salesman was Scott and he was so awesome.
My salesman was Scott and he was so awesome. He did exactly what I asked and more. I was on vacation and he had everything ready to go when I got back. Great job and service
My salesman was Scott and he was so awesome.
My salesman was Scott and he was so awesome. He did exactly what I asked and more. I was on vacation and he had everything ready to go when I got back. Great job and service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jenn, thank you for your kind review; we are happy to pass along your comments to the team here at Ted Russell Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.
Absolutely, wonderful experience, friendly and
Absolutely, wonderful experience, friendly and knowledgeable sales staff service staff, and staff in general. Ted Russell has a lifetime warranty, free car wash and you can drop off without an appointment.
Absolutely, wonderful experience, friendly and
Absolutely, wonderful experience, friendly and knowledgeable sales staff service staff, and staff in general. Ted Russell has a lifetime warranty, free car wash and you can drop off without an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello David, we're glad to hear our staff took such great care of you! Here at Ted Russell Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Overall, very pleased with my service.
Overall, very pleased with my service. Said what they would do, when they would do it, how long it would take, and how much they would charge. Everything they told me was true.
Overall, very pleased with my service.
Overall, very pleased with my service. Said what they would do, when they would do it, how long it would take, and how much they would charge. Everything they told me was true.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Timothy, we really appreciate your feedback! Our team is available should you require any extra help. Take care!
I always have good experience there everybody super nice
I always have good experience there everybody super nice to me from the parts department Paul Jordan ,Mason,Mike always helping me for the parts great people, Thank everyone in the Service department always helping me and like Big thanks to Service Manager Dustin for providing me a rental vehicle last Friday big thank you to him.
I always have good experience there everybody super nice
I always have good experience there everybody super nice to me from the parts department Paul Jordan ,Mason,Mike always helping me for the parts great people, Thank everyone in the Service department always helping me and like Big thanks to Service Manager Dustin for providing me a rental vehicle last Friday big thank you to him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They were very helpful and fast with the process.
They were very helpful and fast with the process. Went in and in about 2 hours we were driving out with a new car. They also explained all process very well.
They were very helpful and fast with the process.
They were very helpful and fast with the process. Went in and in about 2 hours we were driving out with a new car. They also explained all process very well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!