Vann York High Point Nissan

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Reviews

Average Ratings

3.1
78 lifetime reviews. Includes reviews of Vann York High Point Nissan from DealerRater.com
  • Wonderful Experience
    June 27, 2016

    I visited Vann York High Point Nissan for the first time today(6/27/16) for a factory recall. I was early for my appointment but I was at the deal...


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    I visited Vann York High Point Nissan for the first time today(6/27/16) for a factory recall. I was early for my appointment but I was at the dealership for only 30 minutes. All staff members greeted me with a smile. I really do appreciate them working me in and would highly recommend this dealership if someone is wanting to purchase a Nissan vehicle.

    Does recommend this dealer
    Came in for service or repair

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  • Quick/fast
    June 16, 2016

    Done a great job on getting me in and out A+ I was treated with great respect , well recommend van York to anyone looking to buy!!


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    Done a great job on getting me in and out A+ I was treated with great respect , well recommend van York to anyone looking to buy!!

    Does recommend this dealer

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  • Certified pre-owned you pay more for nothing!
    February 17, 2016

    I bought a 2013 certified pre-owned Nissan Altima 3.5 on 4/21/2015,when I got it they gave me one key and remote said that was it and then when I...

    High Point Nissan

    Hello Mrs. Harmon, you were accurate that you've spoken to several different people with our organization. We've made every attempt possible to as...


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    I bought a 2013 certified pre-owned Nissan Altima 3.5 on 4/21/2015,when I got it they gave me one key and remote said that was it and then when I got home my husband told me that by the first oil change that I would have to buy tires for the back.so I looked online and by their 167 point inspection found out that they owed me a key and had to fix a busted place in front bumper and they put 2 tires on and said that it was just a tad out of line the other 2 tires they said would pass,and they would in spots,I didn't know that when it came time to rotate them that when I left my car sounded different and when I put on breaks it was louder so I took it back and Chris lawing told me he could get them 10% off 424.80 and said no I wanted to talk to human relations he told me that was his next step, and everybody was out of town that he would call me on Monday ,I had to call leave a voice mail and steel had to call back next day.Chris told me to call trey Powell the next morning being I had so much trouble it would be better coming from me, trey said he do 15% off it would be 435.27,I told him that a car with less than 7000 miles should not have to have tires ,then asked if he could help with something else and I told I wanted to talk to human relations I talked with her helper 2-3 times then I got to talk to her ,she gave me a price of 396.00 I based her to talk to Greg York old me I would have to talk to Paula that they don't have his number ,talk to Paula and she told me that Greg was out town and she would talk to trey and yovnne and that they would call me. Can't wait to see if I get a call . a lot of my miles was them doing what they should have done and cleaning up their mistakes like not enough clear coat on bumper ,put on wrong window vents had to remove and melted weather strip and replace it .got touch up paint pearl white they gave me glacier white good thing my husband didn't use it I told him that the invoice said glacier white. Another trip, Oh by the way we ran out of gas on test drive had not asked to let my husband drive we would been in middle of west green, the man brought us an empty gas can we had to get in his car and then they went back to get the car,I told my husband it was omen that maybe I should wait,but I liked he car won't make that mistake!!! I'm steel not through ,maybe this is for my fox 8 cares paid total cash price deliverd 21,931.58 paid in full they don't care

    Does not recommend this dealer
    Came in for service or repair
    High Point Nissan

    Hello Mrs. Harmon, you were accurate that you've spoken to several different people with our organization. We've made every attempt possible to assist you. You have put 7k miles on the vehicle since your purchase date of April 2015. Like we discussed, the amount of time and the amount of miles passed since your purchase puts it well out of your warranty guidelines. We can, however, honor the discount on new tires as previously discussed. Thank you for your time.


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  • Their mistake costs me $431
    August 21, 2015

    Bought a 2015 Murano from them, love the car, hate how they screwed me over. The deal we settled on was fine, but they were to buy my leased car a...

    High Point Nissan

    We are very sorry to hear about the experience you had with our dealership. It is very disappointing to hear that we let you down. Your feedback i...


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    Bought a 2015 Murano from them, love the car, hate how they screwed me over. The deal we settled on was fine, but they were to buy my leased car and make the last payments. They didn't do the math right and there was $431 left to be paid. They admitted that they made the mistake but I signed the form stating that I would pay any difference if there was any thing left, or that they would pay me any that was over. The amount that i gave them was correct ($39 over actually), but they didn't do the math right and a few weeks later called me in so that i could pay for their mistake. Admitted that it was their mistake, but focused on the form I signed and that if they paid more that I would get that money back. I couldn't figure out how they say that I have to pay for their mistake, but threatened me with having to pay it all then instead of them being SO generous and lumping it into my payments. After arguing with them for over an hour, i had to take their deal or cough it up in some chunk at some point. The fact that they made several mistakes during the deal and signing papers was bad enough as it was, but to not change the paperwork to reflect their mistake and charging ME for THEIR poor math, is reason enough for me to drive to Greensboro or Winston and to NEVER do business with such a dirty dealing company! Be warned if you decide to buy from here!

    Does not recommend this dealer
    High Point Nissan

    We are very sorry to hear about the experience you had with our dealership. It is very disappointing to hear that we let you down. Your feedback is extremely helpful as we continuously strive to improve our customer service.


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  • "Incredibly Happy !"
    April 8, 2015

    I am very happy with the dealership, and the service I was given, I went to get a car, cause my transmission went out in my old one, and the salem...


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    I am very happy with the dealership, and the service I was given, I went to get a car, cause my transmission went out in my old one, and the salemen, Tim Driggers was more than helpful, and I am more than grateful and within no matter of time I was driving away in my Nissan Rogue, I love the car, and very pleased with all that was done, I hope everyone that is in need of a car goes to Vann York, and let Tim Driggers sell you a car !

    Does recommend this dealer

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  • Incredibly Happy!
    November 21, 2014

    I got my 2014 Altima in June. I have been thoroughly impressed with Vann York's Nissan from the beginning. After shopping around at other dealersh...


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    I got my 2014 Altima in June. I have been thoroughly impressed with Vann York's Nissan from the beginning. After shopping around at other dealerships, I am happy that I stuck with this one. On my first visit, I wasn't quite sure what I wanted, another Altima or a Rogue. However, the salesperson, N'Kosi Campbell, was quick to help. He listed all the facts and figures for me and suggested what he thought would be the best fit for me. I had to think about it, so I told him I'd be back. He followed up a couple of times over the phone during that time, which showed that he cared about whether we came back or not. We went back a couple weeks later and N'Kosi helped me select a few types of Altimas I liked. I was able to compare them and made my final decision. Now it was down to settling the price, my least favorite part. This time around, my father (who should be a professional haggler) came with me. I left him to it, but I think by the time we finally settled on a price, everyone's stress levels had risen. However, all the guys at the dealership including their general manager, Trey Powell, and Erik Rodriguez remained calm and professional. After that, it was off to financing with Todd, who was super friendly and made everything easy to understand. Then finally to my new car! N'Kosi gave me a brief overview of the car, asked if I had any questions, and I was on my way. The best part is that they offered to have one of their associates pick up my car at my house, drop off a loaner car, and take mine in for its first couple of oil changes; something I was able to take advantage of yesterday. All in all, I am incredibly happy with my decision to purchase my new car from Vann York's. They have been great and have followed through with everything they said they would do. I have and will continue to recommended them to anyone who will listen and I highly recommend their salesperson N'Kosi!

    Does recommend this dealer

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  • great
    August 9, 2014

    he was a wonderful person. he treated me with the most respect. I automatically went and and told others of the great deal that don gave me.


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    he was a wonderful person. he treated me with the most respect. I automatically went and and told others of the great deal that don gave me.

    Does recommend this dealer

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  • Retired
    July 2, 2014

    Vann York Nissan is the best!!!! Thank u Russell for my 2012 Nissan Versa, God is so good!!! And received it for Mother's Day!


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    Vann York Nissan is the best!!!! Thank u Russell for my 2012 Nissan Versa, God is so good!!! And received it for Mother's Day!

    Does recommend this dealer

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  • There is a very special sales person at Vann York Nissan...
    March 12, 2014

    There is a very special sales person at Vann York Nissan named Brandon Colby who recently accomplished a near miracle on behalf of my husband Jim ...


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    There is a very special sales person at Vann York Nissan named Brandon Colby who recently accomplished a near miracle on behalf of my husband Jim and me. Brandon is a young man who thinks in the realm of ???why not,??? which is exactly how he proceeded to make a seemingly impossible dream a reality. First, let me say that he spent the better part of an entire day showing us each and every car we asked about, carefully measuring (at our request) the hatch space on each one. He even arranged for us to drive one car all the way back to Greensboro to see if the hatch could accommodate a wheelchair. Through it all he was remarkably patient, polite, kind, and cheerful. Also, we were continually impressed with his knowledge of each Nissan he showed us. We agreed to return the next day if he could offer us no money down and no increase in payments. We really didn???t think that could happen, but because Brandon thinks in terms of possibilities rather than probabilities, it did. After a lot of incredibly hard on his part and that of General Manager Trey Powell and Sales Manger Erik Rodiguez, we now own a brand new (as in five-miles-on-the-odometer new) 2014 Nissan Versa Note. Before Brandon let us drive away he got in the car with us and carefully explained every feature. He made us feel comfortable that we could easily locate and operate each of the essentials and had at least some knowledge of all others. There is a lot to love in our new car, and we do (especially its amazing gas mileage!) We also love that it???s a Nissan, a brand we first came to know and trust back in 1999. Now, fifteen years later, we still can???t imagine driving anything else. Our heartfelt thanks to Brandon Colby and the others at Vann York/High Point Nissan who made the impossible happen. It still seems like a dream, but every time either of us gets behind the wheel it is a dream come true.

    Does recommend this dealer

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  • I bought two new vehicles within may of 2012 and november...
    December 25, 2013

    I bought two new vehicles within may of 2012 and november of 2013, an altima and a frontier. I worked with don smith who was very knowledgeable a...


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    I bought two new vehicles within may of 2012 and november of 2013, an altima and a frontier. I worked with don smith who was very knowledgeable and very honest sales person. It was the most enjoyable experience in car buying i have ever had and at the same time the easiest. Thank you Don and Vann York Nissan.

    Does recommend this dealer

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