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The hospitality of staff and cleanliness of dealership was great! Wait wasn’t long, snacks were provided, and everyone seemed to be in good spirits.
Very pleasant. The gentleman who serviced my Soul was extremely nice and knowledgeable. Enjoyed speaking with other Kia owners and Akan again. He is... a very astute and kind salesman. Love your vehicles.
They took me unscheduled and last minute right before closing and right before a big winter storm. I needed to replace my windshield wipers and have all... my fluids checked. and they were right on it and I asked to schedule an appt. for an oil change but to my surprise they said they could do it on the same night. I was truly touched by everyone's friendliness and helpfulness. I will use their services again for my Kia! They also made recommendations for my brakes that need to be replaced which I will take it back to Carolina Kia.
Everyone was so pleasant and really made me feel welcomed. I know it was a Saturday but they seemed to be glad I was there. They took care of my car quickly... and I could see and hear that customers coming in after me were treated with the same enthusiasm and cordiality.
The process was straight forward without any pressure. The salesman was upfront and friendly. I have brought many cars and this experience was one of the... best.
Friendly, on time, awsome rep., waited exactly the time the rep. Told me Good customer service skills, one of the best experience
The staff was very friendly and helpful. They explained what they had done (regarding the recalls that I was there for), washed my car and vacuumed the... front mats. I considered this to be over and above for service.
Overall satisfied. Service writer was considerate, kind, professional and prompt. Service was completed as expected and in time frame expected. Car... was washed and clean when returned.
Customer service was great and they were able to get to my car quickly. Also, the facility was nice and clean. Great overall hospitality!
Salesman was friendly and courteous. The whole process from start to finish was very smooth. Everyone involved made sure it was a memorable event.