Vann York Chevrolet Buick GMC

I bought a Buick here and try to get my service done there but will not be going anymore. The sales staff is really obnoxiously aggressive even when you?re there for service. And you can get the xxxx emails to quit. I will not ever use them again unless I have to, in which case, I will be using a fake email. Guess how I?m taking this survey?.yep another email after unsubscribing.

Nice an easy experience, great salesman, great product

Mark Edwards is very informative and takes a personal touch to assisting with car buying. The whole process was much smoother than other car buying experiences. From the mamnagers to the Finace department I would give them an A plus

Great service department always have great customer service in parts,sales, and service would definitely recommend this dealership to others.

Nvr have issue when I go there. Great service every time I go.

Cam and the team did an amazing job. Very professional, and helpful.

Made an appointment to have my oil changed . I was in and out. Service team at Vann York are a great group!

Tyrone and the sales staff do a great job as well as the service department thank you Vann York staff

May 18, 2020 I took my Buick Lacrosse in for a tire replacement. I was told later that morning I needed a tune up and fluids checked/changed. I travel and advised to go ahead. The cost was $1,4xx.xx. Two days later I called and informed the vehicle was not driving right. I took it back and made calls from May 2020 to March 2021. I was so exhausted dealing with this issue. I had to purchase another vehicle because of what was going on. November 2021 I took the Buick back to the shop and they stated it was my transmission. I paid to have it replaced though I am convinced the root of the problems began with the transmission flush on May 18, I paid over $5,100 for the new transmission and 2 weeks later the check engine light came on. I've recently been told it is the catalytic converter and the cost is $1,500. I have spoken to GM, Joe English (General Manager), Heather Miller (Customer Relations), and Andy (Service Manager). I'm truly displeased and extremely frustrated that my car is currently in the shop and I still have no resolution at this time!

We found a truck online they had listed. Looked at the CARFAX and realized it was newly listed in their inventory. My wife sent me the link so I called. Got in touch with Brooke when I called. She was very prompt on answering my questions and sending me over the trade appraisal for my current truck. Then I was in communication with Brittany Brown who then sent me over pictures and helped with the process. I was then called by Jeremiah about financing application and asking us which was best for us. Was then passed along to Larry and talked about GAP and purchasing an extended warranty. All this was so relaxed and enjoyable, did I mention that we also live 2 hours away with a sick child. They accommodated us to the fullest and just waiting on delivery of our new vehicle less than 72 hours later. Job well done.